54) It is legal for union organizers to solicit employees for membership as long as the effort does
not endanger the performance or safety of the employees.
Chapter: 13
LO: 13.4: Describe the process of a union drive and election.
Skill: Concept
55) It is illegal for supervisors to discuss their opinions about unionization with employees.
Chapter: 13
LO: 13.4: Describe the process of a union drive and election.
Skill: Concept
56) Decertification campaigns to end union representation are in principle very similar to the
initial certification campaign that brought the union into power.
Chapter: 13
LO: 13.4: Describe the process of a union drive and election.
Skill: Concept
21
57) You are a supervisor at a large manufacturing firm. What should you do or not do during
organizing and preelection campaigns? What should you do or not do when faced with employee
grievances?
AACSB: Analytical Thinking
Chapter: 13
LO: 13.4: Describe the process of a union drive and election.
Skill: Synthesis
58) What are the different types of strikes? What is the purpose of picketing during a strike?
During a union drive and election, what are the guidelines regarding employee picketing?
AACSB: Application of knowledge
Chapter: 13
LO: 13.4: Describe the process of a union drive and election.
Skill: Synthesis
22
59) List and describe the five steps involved in planning a union drive and election.
AACSB: Application of knowledge
Chapter: 13
LO: 13.4: Describe the process of a union drive and election.
Skill: Application
60) When representatives of Ford’s management and the autoworkers’ union meet to negotiate a
labor agreement, which of the following is most likely occurring?
A) collective bargaining
B) featherbedding
C) union salting
D) certification
AACSB: Application of knowledge
Chapter: 13
LO: 13.5: Discuss the main steps in the collective bargaining process.
Skill: Application
23
61) Which of the following is a characteristic of good-faith bargaining?
A) overlooking bargaining items
B) making unilateral changes
C) making counterproposals
D) bypassing union representatives
Chapter: 13
LO: 13.5: Discuss the main steps in the collective bargaining process.
Skill: Concept
62) All of the following are examples of mandatory bargaining items EXCEPT ________.
A) wages
B) hours
C) severance pay
D) cafeteria prices
Chapter: 13
LO: 13.5: Discuss the main steps in the collective bargaining process.
Skill: Concept
63) All of the following are examples of permissible bargaining items EXCEPT ________.
A) indemnity bonds
B) use of union label
C) employee drug testing
D) strikebreaker employment
Chapter: 13
LO: 13.5: Discuss the main steps in the collective bargaining process.
Skill: Concept
24
64) Which of the following is an illegal bargaining item?
A) employee drug testing
B) discriminatory treatment
C) continuance of past contract
D) membership of bargaining team
Chapter: 13
LO: 13.5: Discuss the main steps in the collective bargaining process.
Skill: Concept
65) Managers from Ford and representatives from United Auto Workers are in the first stage of
collective bargaining over benefits and wages. Which of the following is most likely occurring?
A) Subcommittees are forming to create alternatives.
B) Each side is checking terms with superiors.
C) Each side is trading some of its demands.
D) Each side is presenting its demands.
AACSB: Application of knowledge
Chapter: 13
LO: 13.5: Discuss the main steps in the collective bargaining process.
Skill: Application
66) Which of the following terms refers to a collective bargaining situation that occurs when the
parties are not able to move further toward settlement?
A) impasse
B) picketing
C) arbitration
D) wildcat strike
Chapter: 13
LO: 13.5: Discuss the main steps in the collective bargaining process.
Skill: Concept
25
67) Negotiators use all of the following types of third-party interventions to overcome an
impasse EXCEPT ________.
A) binding arbitration
B) fact finding
C) mediation
D) picketing
Chapter: 13
LO: 13.5: Discuss the main steps in the collective bargaining process.
Skill: Concept
68) Which third-party intervention uses a neutral third party to assist the principals in reaching
agreement?
A) fact finding
B) mediation
C) binding arbitration
D) nonbinding arbitration
Chapter: 13
LO: 13.5: Discuss the main steps in the collective bargaining process.
Skill: Concept
69) All of the following are negotiating guidelines EXCEPT ________.
A) acting fairly but firmly
B) controlling emotions
C) compromising
D) working quickly
Chapter: 13
LO: 13.5: Discuss the main steps in the collective bargaining process.
Skill: Concept
26
70) Which intervention method listed below is the most definitive of all third-party
interventions?
A) fact finding
B) mediation
C) binding arbitration
D) interest arbitration
Chapter: 13
LO: 13.5: Discuss the main steps in the collective bargaining process.
Skill: Concept
71) Fact finding seeks to end an impasse by ________.
A) assisting the principals in reaching an agreement
B) studying the issues and making a public recommendation
C) interpreting and analyzing existing contract terms
D) communicating assessments of the likelihood of a strike
Chapter: 13
LO: 13.5: Discuss the main steps in the collective bargaining process.
Skill: Concept
72) Which third-party intervention is commonly used in national emergency disputes?
A) fact finding
B) mediation
C) binding arbitration
D) nonbinding arbitration
Chapter: 13
LO: 13.5: Discuss the main steps in the collective bargaining process.
Skill: Concept
27
73) The National Air Traffic Controllers Association and the Federal Aviation Administration
have reached an impasse during collective bargaining. Which of the following will most likely be
used to reach a settlement?
A) interest arbitration
B) mediation
C) binding arbitration
D) fact finding
AACSB: Application of knowledge
Chapter: 13
LO: 13.5: Discuss the main steps in the collective bargaining process.
Skill: Application
74) Arbitration means ending an impasse by ________.
A) assisting the principals in reaching an agreement
B) studying the issue in a dispute and suggesting a settlement
C) making a public recommendation to a committee
D) giving a third-party the power to determine and dictate the settlement terms
Chapter: 13
LO: 13.5: Discuss the main steps in the collective bargaining process.
Skill: Concept
75) Which form of arbitration means that both parties are committed to accepting the arbitrator’s
decision?
A) interest arbitration
B) binding arbitration
C) nonbinding arbitration
D) compulsory arbitration
Chapter: 13
LO: 13.5: Discuss the main steps in the collective bargaining process.
Skill: Concept
28
76) Union members at ABC Manufacturing are striking because management and the union
failed to reach an agreement on the health benefits aspect of a contract. This is most likely an
example of a(n) ________ strike.
A) unfair labor practice
B) wildcat
C) sympathy
D) economic
AACSB: Application of knowledge
Chapter: 13
LO: 13.5: Discuss the main steps in the collective bargaining process.
Skill: Application
77) The United Auto Workers went on strike support the employees of the Detroit News, Detroit
Free Press, and USA Today. This is an example of a(n) ________ strike.
A) unfair labor practice
B) wildcat
C) sympathy
D) yellow-dog
AACSB: Application of knowledge
Chapter: 13
LO: 13.5: Discuss the main steps in the collective bargaining process.
Skill: Application
78) During the term of their contract with ABC Manufacturing, members of the firm’s employee
union participate in an unauthorized strike. This is most likely an example of a(n) ________
strike.
A) unfair labor practice
B) wildcat
C) sympathy
D) economic
AACSB: Application of knowledge
Chapter: 13
LO: 13.5: Discuss the main steps in the collective bargaining process.
Skill: Application
29
79) You are the HR manager at a firm that is currently dealing with an unfair labor practice
strike. Which of the following responses would be LEAST appropriate for you to take?
A) shutting down the affected area until the strike ends
B) contracting out work to other operations
C) continuing operations with supervisors filling in
D) hiring permanent replacement workers
AACSB: Reflective thinking
Chapter: 13
LO: 13.5: Discuss the main steps in the collective bargaining process.
Skill: Application
80) Under which scenario would an HR manager be required to rehire a striker who wanted to be
reinstated?
A) following economic strikes if the negotiations are resolved
B) following sympathy strikes
C) following unfair labor practice strikes
D) following wildcat strikes when the contract is still in place
AACSB: Application of knowledge
Chapter: 13
LO: 13.5: Discuss the main steps in the collective bargaining process.
Skill: Application
30