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91) When firms do not deal swiftly and fairly with the unethical behavior of employees, ethical
employees feel penalized.
AACSB: Ethical understanding and reasoning
Chapter: 12
LO: 12.4: Explain what is meant by fair disciplinary practices.
Skill: Concept
92) The Evil Woman Thesis asserts that when a woman does not act the way men and other
women think she should, they will tend to treat her more harshly than they might if the alleged
misdeed was done by a man.
Chapter: 12
LO: 12.4: Explain what is meant by fair disciplinary practices.
Skill: Concept
93) The purpose of discipline is to encourage employees to behave sensibly at work.
Chapter: 12
LO: 12.4: Explain what is meant by fair disciplinary practices.
Skill: Concept
94) A manager constructs a fair discipline process on three pillars: rules and regulations, a system
of progressive penalties, and outplacement counseling.
Chapter: 12
LO: 12.4: Explain what is meant by fair disciplinary practices.
Skill: Concept
37
95) Ombudsmen serve as neutral counselors outside the chain of command to whom employees
can turn for advice about finding a new job after dismissal.
Chapter: 12
LO: 12.4: Explain what is meant by fair disciplinary practices.
Skill: Concept
96) Iris scanning is considered the most accurate method of verifying the identity of an
employee.
Chapter: 12
LO: 12.4: Explain what is meant by fair disciplinary practices.
Skill: Concept
97) If an employer is monitoring a phone call and then determines it to be personal in nature, the
employer must cease monitoring.
Chapter: 12
LO: 12.4: Explain what is meant by fair disciplinary practices.
Skill: Concept
98) The four main types of privacy upheld by courts are intrusion, publication of private matters,
disclosure of medical records, and appropriation of an employee's name or likeness for
commercial purposes.
Chapter: 12
LO: 12.4: Explain what is meant by fair disciplinary practices.
Skill: Concept
38
99) If an employee conducts a personal phone call at work, the employer can legally eavesdrop
and monitor the phone call.
Chapter: 12
LO: 12.4: Explain what is meant by fair disciplinary practices.
Skill: Concept
100) Employees should assume that any e-mail sent or received at work is protected by privacy
laws and cannot be monitored by employers.
Chapter: 12
LO: 12.4: Explain what is meant by fair disciplinary practices.
Skill: Concept
101) How do both firms and individuals benefit from fair treatment in the workplace? When
employee discipline is necessary, how can firms ensure that the disciplinary process is fair?
AACSB: Analytical Thinking
Chapter: 12
LO: 12.4: Explain what is meant by fair disciplinary practices.
Skill: Synthesis
39
102) What can managers do to ensure that discipline is fair and effective?
AACSB: Reflective thinking
Chapter: 12
LO: 12.4: Explain what is meant by fair disciplinary practices.
Skill: Critical Thinking
103) Explain the meaning of the Evil Woman Thesis and its implications for managers.
AACSB: Application of knowledge
Chapter: 12
LO: 12.4: Explain what is meant by fair disciplinary practices.
Skill: Application
104) Define nonpunitive discipline and outline the process for applying nonpunitive discipline to
gain employees' acceptance of company rules.
AACSB: Analytical Thinking
Chapter: 12
LO: 12.4: Explain what is meant by fair disciplinary practices.
Skill: Application
40
105) Many employers give employees a process and procedure through which to communicate
unfair treatment. This process and procedure is known as a(n) _______ procedure.
A) officer complaint
B) board of review
C) management review
D) grievance review
AACSB: Application of knowledge
Chapter: 12
LO: 12.5: Answer the question, "How do companies become 'Best Companies to Work For'?"
Skill: Concept
41
