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Beebe/Beebe/Ivy Communication: Principles for a Lifetime, 6e Test Bank
Test Bank Chapter 8: Enhancing Relationships
8.1 Multiple Choice
TB_Q8.01 According to your book, at which stage in life do relationships with our
peers become the most important social influence in our lives?
a.
Childhood
b.
Adolescence
c.
Adulthood
d.
Senior adults
Answer: b
Learning Objective: LO 8.1 Explain how the five Communication Principles for a Lifetime
apply to interpersonal communication among friends, family members, and colleagues.
Topic: The Importance of Relationships: Friends, Family, and Colleagues
Difficulty Level: Easy
Skill Level: Remember the Facts
TB_Q8.02 Research has found that most adults tend to have on average _____
best friends.
a.
10 to 20
b.
4 to 6
c.
1 to 2
d.
3 to 4
Answer: c
Learning Objective: LO 8.1 Explain how the five Communication Principles for a Lifetime
apply to interpersonal communication among friends, family members, and colleagues.
Topic: The Importance of Relationships: Friends, Family, and Colleagues
Difficulty Level: Easy
Skill Level: Remember the Facts
TB_Q8.03 Aristotle is attributed with providing one of the best definitions of a
friend when he said it is “a _____ that resides in two bodies.”
a.
soul
b.
heart
c.
mind
d.
belief
Answer: a
Learning Objective: LO 8.1 Explain how the five Communication Principles for a Lifetime
apply to interpersonal communication among friends, family members, and colleagues.
Topic: The Importance of Relationships: Friends, Family, and Colleagues
Difficulty Level: Easy
Skill Level: Remember the Facts
TB_Q8.04 According to Satir, which of the following is an element of a healthy
family?
a.
They keep feelings of anger to themselves.
b.
They treat people differently according to their age.
c.
They are careful not to violate one another’s personal space.
d.
They establish flexible rules that can be changed.
Answer: d
Learning Objective: LO 8.1 Explain how the five Communication Principles for a Lifetime
apply to interpersonal communication among friends, family members, and colleagues.
Topic: The Importance of Relationships: Friends, Family, and Colleagues
Difficulty Level: Moderate
Skill Level: Understand the Concepts
TB_Q8.05 The most common profile of the American family in the 21st century is
the _____ family.
a.
extended
b.
single-parent
c.
step
d.
traditional
Answer: c
Learning Objective: LO 8.1 Explain how the five Communication Principles for a Lifetime
apply to interpersonal communication among friends, family members, and colleagues.
Topic: The Importance of Relationships: Friends, Family, and Colleagues
Difficulty Level: Easy
Skill Level: Remember the Facts
TB_Q8.06 Samir notices Anna in his public speaking class and asks a mutual
friend about her. This example would characterize which stage in relational
escalation?
a.
Pre-interaction awareness stage
b.
Intimacy stage
c.
Initiation stage
d.
Exploration stage
Answer: a
Learning Objective: LO 8.2 Identify and describe the stages of relational escalation and
de-escalation.
Topic: Stages of Relationship Development
Difficulty Level: Moderate
Skill Level: Understand the Concepts
TB_Q8.07 Dan and Donna begin self-disclosing information about their dreams for
the future, values, and religious beliefs, but they still spend a limited amount of
time with one another. They are moving into which stage of relational escalation?
a.
Initiation
b.
Exploration
c.
Intensification
d.
Interaction awareness
Answer: b
Learning Objective: LO 8.2 Identify and describe the stages of relational escalation and
de-escalation.
Topic: Stages of Relationship Development
Difficulty Level: Moderate
Skill Level: Understand the Concepts
TB_Q8.08 Kaylee and Raoul are getting to know each other by asking questions,
“Where did you go to college?” “Where do you work?” In which stage of relational
escalation are they most likely to be?
a.
Individualization
b.
Intensification
c.
Exploration
d.
Initiation
Answer: d
Learning Objective: LO 8.2 Identify and describe the stages of relational escalation and
de-escalation.
Topic: Stages of Relationship Development
Difficulty Level: Moderate
Skill Level: Understand the Concepts
TB_Q8.09 The relationship stage in which you begin to spend more time together,
begin depending upon each other for self-confirmation, and increase the variety of
activities you participate in together is the _____ stage.
a.
initiation
b.
intensification
c.
exploration
d.
intimacy
Answer: b
Learning Objective: LO 8.2 Identify and describe the stages of relational escalation and
de-escalation.
Topic: Stages of Relationship Development
Difficulty Level: Moderate
Skill Level: Understand the Concepts
TB_Q8.10 Leslie and Pat have reached a stage in their relationship in which they
understand one another to the point that they can almost finish one another’s
sentences, openly discuss any issue, and are recognized among friends and
family members as a committed couple. This would be an example of what stage
in relational escalation?
a.
Exploration
b.
Intensification
c.
Initiation
d.
Intimacy
Answer: d
Learning Objective: LO 8.2 Identify and describe the stages of relational escalation and
de-escalation.
Topic: Stages of Relationship Development
Difficulty Level: Moderate
Skill Level: Understand the Concepts
TB_Q8.11 When partners begin to find fault with each other, they are in the _____
stage of the de-escalation process.
a.
turmoil
b.
intensification
c.
individualization
d.
stagnation
Answer: a
Learning Objective: LO 8.2 Identify and describe the stages of relational escalation and
de-escalation.
Topic: Stages of Relationship Development
Difficulty Level: Moderate
Skill Level: Understand the Concepts
TB_Q8.12 José cringed as he thought about going home after work. Lately, he and
Cassandra spend every minute together fighting. He used to think the way she
played with her food was cute; now he finds it annoying. What stage of relational
de-escalation are Jose and Cassandra facing?
a.
Individualization stage
b.
Stagnation stage
c.
Turmoil stage
d.
Separation stage
Answer: c
Learning Objective: LO 8.2 Identify and describe the stages of relational escalation and
de-escalation.
Topic: Stages of Relationship Development
Difficulty Level: Moderate
Skill Level: Understand the Concepts
TB_Q8.13 While they used to have weekly date nights and make time to be
together, lately Sam and Ella take each other for granted and just seem to go
through the motions. What stage of relational de-escalation does this example
illustrate?
a.
Turmoil stage
b.
Stagnation stage
c.
Individualization stage
d.
De-intensification stage
Answer: b
Learning Objective: LO 8.2 Identify and describe the stages of relational escalation and
de-escalation.
Topic: Stages of Relationship Development
Difficulty Level: Moderate
Skill Level: Understand the Concepts
TB_Q8.14 A couple experiences significantly less interaction and begins to no
longer depend as much on one another for support. They also begin to question
whether their relationship has a future. This illustrates which stage in relational
de-escalation?
a.
Individualization stage
b.
De-intensification stage
c.
Separation stage
d.
Turmoil stage
Answer: b
Learning Objective: LO 8.2 Identify and describe the stages of relational escalation and
de-escalation.
Topic: Stages of Relationship Development
Difficulty Level: Moderate
Skill Level: Understand the Concepts
TB_Q8.15 A perspective that revolves around how relational partners manage
tensions is called _____.
a.
Intensification.
b.
relational de-escalation.
c.
relational de-intensification.
d.
relational dialectics.
Answer: d
Learning Objective: LO 8.4 Discuss relational dialectics and three primary tensions in
relationships.
Topic: Tensions in Relationships: The Dialectical Perspective
Difficulty Level: Easy
Skill Level: Remember the Facts
TB_Q8.16 The tension between personal freedom and shared activities is the
_____ dialectic.
a.
autonomy vs. connection
b.
predictability vs. novelty
c.
openness vs. closedness
d.
none of these
Answer: a
Learning Objective: LO 8.4 Discuss relational dialectics and three primary tensions in
relationships.
Topic: Tensions in Relationships: The Dialectical Perspective
Difficulty Level: Easy
Skill Level: Remember the Facts
TB_Q8.17 When a relationship forms between dating partners after their romance
terminates, it is called which of the following?
a.
Stagnation stage
b.
Initiation stage
c.
Postdissolution relationship
d.
Post-interaction stage
Answer: c
Learning Objective: LO 8.3 Summarize research findings on relationship dissolution,
including communication in the on-again/off-again relationship and the postdissolutional
relationship.
Topic: Relationship Dissolution (a.k.a. the Breakup)
Difficulty Level: Easy
Skill Level: Remember the Facts
TB_Q8.18 The dialectical perspective is a way to help us understand the ____
people face in relationships.
a.
commonalities
b.
tensions
c.
indecisiveness
d.
desires
Answer: b
Learning Objective: LO 8.4 Discuss relational dialectics and three primary tensions in
relationships.
Topic: Tensions in Relationships: The Dialectical Perspective
Difficulty Level: Easy
Skill Level: Remember the Facts
TB_Q8.19 Which dialectic focuses on revealing information and maintaining
privacy?
a.
Autonomy vs. connection
b.
Predictability vs. novelty
c.
Openness vs. closedness
d.
Awareness vs. avoidance
Answer: c
Learning Objective: LO 8.4 Discuss relational dialectics and three primary tensions in
relationships.
Topic: Tensions in Relationships: The Dialectical Perspective
Difficulty Level: Moderate
Skill Level: Understand the Concepts
TB_Q8.20 A lack of _____ is said to be the primary characteristic of destructive
conflict.
a.
verbal communication skills
b.
similar values
c.
flexibility
d.
money
Answer: c
Learning Objective: LO 8.5 Summarize the definition and seven types of interpersonal
conflict; key characteristics of nonconfrontational, confrontational, and cooperative styles
of conflict management; and ways in which people can cooperate in conflict situations by
managing their emotions, managing information, managing goals, and managing the
problem.
Topic: Managing Interpersonal Conflict
Difficulty Level: Moderate
Skill Level: Understand the Concepts
TB_Q8.21 Which of the following is one of Wilmot and Hocker’s hallmarks of a
constructive conflict?
a.
Hold your position on an issue firmly.
b.
Try to protect yourself against conflict.
c.
Be willing to lose if it means making the other person happy.
d.
Focus on the relationship rather than the individual.
Answer: d
Learning Objective: LO 8.5 Summarize the definition and seven types of interpersonal
conflict; key characteristics of nonconfrontational, confrontational, and cooperative styles
of conflict management; and ways in which people can cooperate in conflict situations by
managing their emotions, managing information, managing goals, and managing the
problem.
Topic: Managing Interpersonal Conflict
Difficulty Level: Moderate
Skill Level: Understand the Concepts
TB_Q8.22 What type of conflict stems from differences in ideas, definitions,
perceptions, or goals?
a.
Nonconfrontational conflict
b.
Simple conflict
c.
Serial argument
d.
Pseudoconflict
Answer: b
Learning Objective: LO 8.5 Summarize the definition and seven types of interpersonal
conflict; key characteristics of nonconfrontational, confrontational, and cooperative styles
of conflict management; and ways in which people can cooperate in conflict situations by
managing their emotions, managing information, managing goals, and managing the
problem.
Topic: Managing Interpersonal Conflict
Difficulty Level: Moderate
Skill Level: Understand the Concepts
TB_Q8.23 This type of conflict occurs when conflict gets personal such that
people attack each other’s self-esteem.
a.
Ego conflict
b.
Pseudoconflict
c.
Simple conflict
d.
Serial conflict
Answer: a
Learning Objective: LO 8.5 Summarize the definition and seven types of interpersonal
conflict; key characteristics of nonconfrontational, confrontational, and cooperative styles
of conflict management; and ways in which people can cooperate in conflict situations by
managing their emotions, managing information, managing goals, and managing the
problem.
Topic: Managing Interpersonal Conflict
Difficulty Level: Moderate
Skill Level: Understand the Concepts
TB_Q8.24 Jenna felt bad that she hadn’t shown up for the meeting, but she
thought Harris had said it was next week and now Harris has taken her off the
project. Which category of conflict does this demonstrate?
a.
Nonconfrontational conflict
b.
Irresolvable conflict
c.
Serial conflict
d.
Pseudoconflict
Answer: d
Learning Objective: LO 8.5 Summarize the definition and seven types of interpersonal
conflict; key characteristics of nonconfrontational, confrontational, and cooperative styles
of conflict management; and ways in which people can cooperate in conflict situations by
managing their emotions, managing information, managing goals, and managing the
problem.
Topic: Managing Interpersonal Conflict
Difficulty Level: Moderate
Skill Level: Understand the Concepts
TB_Q8.25 Argumentative episodes focused on a given issue that occur at least
twice are called _____.
a.
serial arguments
b.
irresolvable conflict
c.
pseudoconflict
d.
ego conflict
Answer: a
Learning Objective: LO 8.5 Summarize the definition and seven types of interpersonal
conflict; key characteristics of nonconfrontational, confrontational, and cooperative styles
of conflict management; and ways in which people can cooperate in conflict situations by
managing their emotions, managing information, managing goals, and managing the
problem.
Topic: Managing Interpersonal Conflict
Difficulty Level: Moderate
Skill Level: Understand the Concepts
TB_Q8.26 The ability to influence another in the direction we desire is _____.
a.
interpersonal conflict
b.
emotional expression
c.
self-disclosure
d.
interpersonal power
Answer: d
Learning Objective: LO 8.5 Summarize the definition and seven types of interpersonal
conflict; key characteristics of nonconfrontational, confrontational, and cooperative styles
of conflict management; and ways in which people can cooperate in conflict situations by
managing their emotions, managing information, managing goals, and managing the
problem.
Topic: Managing Interpersonal Conflict
Difficulty Level: Moderate
Skill Level: Understand the Concepts
TB_Q8.27 Haylie felt she would never be able to resolve her issue with Michael but
rather than attempting to resolve the problem, she agreed to just get along with
him since he would be joining Haylie and a few of her friends at the anniversary
dinner. This demonstrates _____ conflict.
a.
ego
b.
intractable
c.
simple
d.
serial
Answer: b
Learning Objective: LO 8.5 Summarize the definition and seven types of interpersonal
conflict; key characteristics of nonconfrontational, confrontational, and cooperative styles
of conflict management; and ways in which people can cooperate in conflict situations by
managing their emotions, managing information, managing goals, and managing the
problem.
Topic: Managing Interpersonal Conflict
Difficulty Level: Moderate
Skill Level: Understand the Concepts
TB_Q8.28 Renata knows it is important to remember that everyone has feelings
and rights and they should always be taken into account. Renata uses _____
communication.
a.
assertive
b.
retracted
c.
aggressive
d.
unilateral
Answer: a
Learning Objective: LO 8.5 Summarize the definition and seven types of interpersonal
conflict; key characteristics of nonconfrontational, confrontational, and cooperative styles
of conflict management; and ways in which people can cooperate in conflict situations by
managing their emotions, managing information, managing goals, and managing the
problem.
Topic: Managing Interpersonal Conflict
Difficulty Level: Moderate
Skill Level: Understand the Concepts
TB_Q8.29 Karla and David are having a conflict over who should wash the dishes.
Karla says to David, “You’re just like your brother. You’re lazy and don’t care
about anyone except for yourself. Your entire family is worthless!” This is an
example of which of the following?
a.
Assertive communication
b.
Aggressive communication
c.
Passive communication
d.
Argumentative communication
Answer: b
Learning Objective: LO 8.5 Summarize the definition and seven types of interpersonal
conflict; key characteristics of nonconfrontational, confrontational, and cooperative styles
of conflict management; and ways in which people can cooperate in conflict situations by
managing their emotions, managing information, managing goals, and managing the
problem.
Topic: Managing Interpersonal Conflict
Difficulty Level: Moderate
Skill Level: Understand the Concepts
TB_Q8.30 When neither person feels like the issue has been addressed but merely
postponed, it demonstrates the _____ conflict style.
a.
nonconfrontational
b.
confrontational
c.
cooperative
d.
constructive
Answer: a
Learning Objective: LO 8.5 Summarize the definition and seven types of interpersonal
conflict; key characteristics of nonconfrontational, confrontational, and cooperative styles
of conflict management; and ways in which people can cooperate in conflict situations by
managing their emotions, managing information, managing goals, and managing the
problem.
Topic: Managing Interpersonal Conflict
Difficulty Level: Moderate
Skill Level: Understand the Concepts
TB_Q8.31 Which style of managing conflict is associated with a lose-lose
mindset?
a.
Cooperative
b.
Nonconfrontational
c.
Relational
d.
Confrontational
Answer: b
Learning Objective: LO 8.5 Summarize the definition and seven types of interpersonal
conflict; key characteristics of nonconfrontational, confrontational, and cooperative styles
of conflict management; and ways in which people can cooperate in conflict situations by
managing their emotions, managing information, managing goals, and managing the
problem.
Topic: Managing Interpersonal Conflict
Difficulty Level: Moderate
Skill Level: Understand the Concepts
TB_Q8.32 People who use blame as a strategy for winning a conflict are using
which conflict style?
a.
Nonconfrontational
b.
Constructive
c.
Cooperative
d.
Confrontational
Answer: d
Learning Objective: LO 8.5 Summarize the definition and seven types of interpersonal
conflict; key characteristics of nonconfrontational, confrontational, and cooperative styles
of conflict management; and ways in which people can cooperate in conflict situations by
managing their emotions, managing information, managing goals, and managing the
problem.
Topic: Managing Interpersonal Conflict
Difficulty Level: Moderate
Skill Level: Understand the Concepts
TB_Q8.33 Rather than get mad at her roommate for spending too much time in the
bathroom, Anita decided to come up with some ideas she could talk with her
about, so each of them could get into the bathroom when they needed to. Anita’s
conflict management style would be described as _____.
a.
nonconfrontational
b.
parallel
c.
cooperative
d.
confrontational
Answer: c
Learning Objective: LO 8.5 Summarize the definition and seven types of interpersonal
conflict; key characteristics of nonconfrontational, confrontational, and cooperative styles
of conflict management; and ways in which people can cooperate in conflict situations by
managing their emotions, managing information, managing goals, and managing the
problem.
Topic: Managing Interpersonal Conflict
Difficulty Level: Moderate
Skill Level: Understand the Concepts
