Beebe/Beebe/Ivy Communication: Principles for a Lifetime, 6e Test Bank
Test Bank Chapter 6: Adapting to Others: Diversity and
Communication
6.1 Multiple Choice
TB_Q6.01 Which of the following statements correctly reflects your book’s definition of
gender?
a.
It is based upon genetics only.
b.
It’s a person’s sex.
c.
It is a psychologically-based perception.
d.
Social experiences have little influence upon gender.
Answer: c
Learning Objective: LO 6.1 Describe how differences of gender, sexual orientation, ethnicity, and
age influence communication.
Topic: Understanding Diversity
Difficulty Level: Moderate
Skill Level: Understand the Concepts
TB_Q6.02 A fear or aversion toward gay and lesbian people is called _____.
a.
heterophobia
b.
homophobia
c.
agoraphobia
d.
hominophobia
Answer: b
Learning Objective: LO 6.1 Describe how differences of gender, sexual orientation, ethnicity, and
age influence communication.
Topic: Understanding Diversity
Difficulty Level: Easy
Skill Level: Remember the Facts
TB_Q6.03 People born between 1982 and 2002 are known as _____.
a.
millennials
b.
baby boomers
c.
Generation X
d.
Generation Y
Answer: a
Learning Objective: LO 6.1 Describe how differences of gender, sexual orientation, ethnicity, and
age influence communication.
Topic: Understanding Diversity
Difficulty Level: Easy
Skill Level: Remember the Facts
TB_Q6.04 Ethnicity is considered a _____ classification.
a.
moral
b.
psychological
c.
physiological
d.
social
Answer: d
Learning Objective: LO 6.1 Describe how differences of gender, sexual orientation, ethnicity, and
age influence communication.
Topic: Understanding Diversity
Difficulty Level: Moderate
Skill Level: Understand the Concepts
TB_Q6.05 Research discussed in your book on gender suggests that men take a more
content-orientation approach to communication. This means that they _____.
a.
value communication as a way to build friendships
b.
have bigger vocabularies than women
c.
talk longer and more assertively than women
d.
view communication as a means of information exchange
Answer: d
Learning Objective: LO 6.1 Describe how differences of gender, sexual orientation, ethnicity, and
age influence communication.
Topic: Understanding Diversity
Difficulty Level: Moderate
Skill Level: Understand the Concepts
TB_Q6.06 The term often used to describe people born between 1943 and 1960 is_____.
a.
millennials
b.
matures
c.
Generation X
d.
baby boomers
Answer: d
Learning Objective: LO 6.1 Describe how differences of gender, sexual orientation, ethnicity, and
age influence communication.
Topic: Understanding Diversity
Difficulty Level: Easy
Skill Level: Remember the Facts
TB_Q6.07 A person’s racial classification is typically based on _____, which are the visible
physiological attributes such as skin color.
a.
phenotypes
b.
stereotypes
c.
religion
d.
language
Answer: a
Learning Objective: LO 6.1 Describe how differences of gender, sexual orientation, ethnicity, and
age influence communication.
Topic: Understanding Diversity
Difficulty Level: Moderate
Skill Level: Understand the Concepts
TB_Q6.08 _____ is the unfair or inappropriate treatment of people based on their group
membership.
a.
Individualism vs. collectivism
b.
Distribution of power
c.
Ethnocentrism
d.
Discrimination
Answer: d
Learning Objective: LO 6.1 Describe how differences of gender, sexual orientation, ethnicity, and
age influence communication.
Topic: Understanding Diversity
Difficulty Level: Moderate
Skill Level: Understand the Concepts
TB_Q6.09 It is estimated that by the year _____, more than 50% of the U.S. population will be
nonwhite.
a.
2020
b.
2050
c.
2080
d.
3020
Answer: b
Learning Objective: LO 6.2 Define culture, and compare and contrast cultural contexts and cultural
values.
Topic: Culture and Communication
Difficulty Level: Easy
Skill Level: Remember the Facts
TB_Q6.10 A learned system of knowledge, behavior, attitudes, and norms shared by a
group of people is a(n) _____.
a.
stereotype
b.
race
c.
culture
d.
globalized world
Answer: c
Learning Objective: LO 6.2 Define culture, and compare and contrast cultural contexts and cultural
values.
Topic: Culture and Communication
Difficulty Level: Easy
Skill Level: Remember the Facts
TB_Q6.11 A cultural group within a larger culture is referred to as a _____.
a.
trans-culture
b.
bi-culture
c.
semi-culture
d.
co-culture
Answer: d
Learning Objective: LO 6.2 Define culture, and compare and contrast cultural contexts and cultural
values.
Topic: Culture and Communication
Difficulty Level: Easy
Skill Level: Remember the Facts
TB_Q6.12 Jessica works for an American-based electronics firm and is visiting a company
in Japan that makes similar products. Her interaction with people at the Japanese company
will be an example of _____.
a.
culture shock
b.
cultural resources
c.
worldview
d.
intercultural communication
Answer: d
Learning Objective: LO 6.2 Define culture, and compare and contrast cultural contexts and cultural
values.
Topic: Culture and Communication
Difficulty Level: Moderate
Skill Level: Understand the Concepts
TB_Q6.13 The perceptions shared by a group of people about their key beliefs and issues
are called their _____.
a.
cultural context
b.
masculine culture
c.
worldview
d.
individualistic culture
Answer: c
Learning Objective: LO 6.2 Define culture, and compare and contrast cultural contexts and cultural
values.
Topic: Culture and Communication
Difficulty Level: Moderate
Skill Level: Understand the Concepts
TB_Q6.14 The sense of confusion, anxiety, stress, or loss experienced when encountering
a culture different from one’s own is referred to as _____.
a.
intercultural communication
b.
culture shock
c.
transcultural anxiety
d.
low self-esteem
Answer: b
Learning Objective: LO 6.2 Define culture, and compare and contrast cultural contexts and cultural
values.
Topic: Culture and Communication
Difficulty Level: Easy
Skill Level: Remember the Facts
TB_Q6.15 Cultural context refers to additional information about a message that is
provided through _____ cues.
a.
language
b.
social
c.
nonverbal
d.
oral
Answer: c
Learning Objective: LO 6.2 Define culture, and compare and contrast cultural contexts and cultural
values.
Topic: Culture and Communication
Difficulty Level: Moderate
Skill Level: Understand the Concepts
TB_Q6.16 Which of the following is a characteristic of a high-context culture?
a.
Little emphasis is placed on nonverbal cues in the communication process.
b.
Knowledge is an important commodity.
c.
Information tends to be segmented and compartmentalized.
d.
Unspoken cues are a rich information source.
Answer: d
Learning Objective: LO 6.2 Define culture, and compare and contrast cultural contexts and cultural
values.
Topic: Culture and Communication
Difficulty Level: Moderate
Skill Level: Understand the Concepts
TB_Q6.17 Greg’s new job required that he make a sales presentation in Korea. When he
arrived, he was stressed due to the differences in language, customs, and food. How would
you best describe what Greg was feeling?
a.
Globalization
b.
Culture shock
c.
Difference in worldviews
d.
Exposure to co-cultures
Answer: b
Learning Objective: LO 6.2 Define culture, and compare and contrast cultural contexts and cultural
values.
Topic: Culture and Communication
Difficulty Level: Moderate
Skill Level: Understand the Concepts
TB_Q6.18 Which of the following cultures would be considered a low-context culture?
a.
United States
b.
Japan
c.
Mexico
d.
Iraq
Answer: a
Learning Objective: LO 6.2 Define culture, and compare and contrast cultural contexts and cultural
values.
Topic: Culture and Communication
Difficulty Level: Moderate
Skill Level: Understand the Concepts
TB_Q6.19 People from the United States often think that individual choice and achievement
is important. This would be an example of _____.
a.
cultural context
b.
a cultural value
c.
culture shock
d.
a co-culture
Answer: b
Learning Objective: LO 6.2 Define culture, and compare and contrast cultural contexts and cultural
values.
Topic: Culture and Communication
Difficulty Level: Moderate
Skill Level: Understand the Concepts
TB_Q6.20 Which of the following is a characteristic of a collectivistic culture?
a.
Individuals only feel responsible for taking care of themselves.
b.
A high value is placed on individual achievements.
c.
Group achievement is valued over individual achievement.
d.
Teamwork is difficult to put into place.
Answer: c
Learning Objective: LO 6.2 Define culture, and compare and contrast cultural contexts and cultural
values.
Topic: Culture and Communication
Difficulty Level: Moderate
Skill Level: Understand the Concepts
TB_Q6.21 Which of the following is a characteristic of an individualist culture?
a.
Group achievement is rewarded more than individual achievement.
b.
Individuals strive for their own achievement.
c.
Individuals expect a great deal of loyalty and support from others in a group.
d.
Team collaboration is more important than individual effort.
Answer: b
Learning Objective: LO 6.2 Define culture, and compare and contrast cultural contexts and cultural
values.
Topic: Culture and Communication
Difficulty Level: Moderate
Skill Level: Understand the Concepts
TB_Q6.22 Which of the following is a characteristic of a culture that has a greater tolerance
for uncertainty?
a.
People like to know what will happen next.
b.
Rigid rules for behavior are enforced.
c.
Elaborate codes of conduct are enforced.
d.
People have more relaxed, informal expectations for others.
Answer: d
Learning Objective: LO 6.2 Define culture, and compare and contrast cultural contexts and cultural
values.
Topic: Culture and Communication
Difficulty Level: Moderate
Skill Level: Understand the Concepts
TB_Q6.23 According to Hofstede’s research, which of the following is a characteristic of a
culture that has a high level of uncertainty avoidance?
a.
People have relaxed, informal expectations of others.
b.
Ambiguity is valued.
c.
Elaborate codes of conduct are enforced.
d.
People don’t mind not knowing what is going to happen next.
Answer: c
Learning Objective: LO 6.2 Define culture, and compare and contrast cultural contexts and
cultural values.
Topic: Culture and Communication
Difficulty Level: Moderate
Skill Level: Understand the Concepts
TB_Q6.24 Which of the following is a characteristic of a culture that values a
decentralized approach to power?
a.
There is a more even distribution of power in government.
b.
Most of the decisions are made by one or two people.
c.
There are clear lines of authority in who reports to whom.
d.
It is assumed that some people have more power and influence than others.
Answer: a
Learning Objective: LO 6.2 Define culture, and compare and contrast cultural contexts and
cultural values.
Topic: Culture and Communication
Difficulty Level: Moderate
Skill Level: Understand the Concepts
TB_Q6.25 Which of the following is a characteristic of a culture that values a centralized
approach to power?
a.
There are clear lines of authority in who reports to whom.
b.
Leadership is spread out among a number of people.
c.
Power and influence are shared by many people.
d.
Decisions are made by consensus.
Answer: a
Learning Objective: LO 6.2 Define culture, and compare and contrast cultural contexts and
cultural values.
Topic: Culture and Communication
Difficulty Level: Moderate
Skill Level: Understand the Concepts
TB_Q6.26 According to Hofstede’s research, which of the following is a typical value of a
masculine culture?
a.
Caring for the less fortunate
b.
Traditional roles for men and women
c.
Building relationships is more important than the task
d.
Being sensitive toward others
Answer: b
Learning Objective: LO 6.2 Define culture, and compare and contrast cultural contexts and
cultural values.
Topic: Culture and Communication
Difficulty Level: Moderate
Skill Level: Understand the Concepts
TB_Q6.27 According to Hofstede’s research, which of the following is a typical value of a
feminine culture?
a.
Traditional roles for men and women are valued
b.
Personal high achievement
c.
Assertiveness
d.
Enhancing the overall quality of life
Answer: d
Learning Objective: LO 6.2 Define culture, and compare and contrast cultural contexts and
cultural values.
Topic: Culture and Communication
Difficulty Level: Moderate
Skill Level: Understand the Concepts
TB_Q6.28 Cultures that tend to be future-oriented and value perseverance and thrift
are said to have a _____ orientation to time.
a.
short-term
b.
futuristic
c.
long-term
d.
social
Answer: c
Learning Objective: LO 6.2 Define culture, and compare and contrast cultural contexts and
cultural values.
Topic: Culture and Communication
Difficulty Level: Moderate
Skill Level: Understand the Concepts
TB_Q6.29 The attitude that one’s own cultural approaches are superior to others is
called _____.
a.
intercultural reactions
b.
ethnocentrism
c.
individualism
d.
global differences
Answer: b
Learning Objective: LO 6.3 Illustrate four barriers that inhibit communication between
individuals.
Topic: Barriers to Bridging Differences and Adapting to Others
Difficulty Level: Easy
Skill Level: Remember the Facts
TB_Q6.30 Which of the following statements is TRUE concerning the process of
finding similarities in people we meet?
a.
An accurate way to assess similarities is to focus on appearance and clothing.
b.
It is important to explore a person’s background and cultural values.
c.
Finding similarities cannot enhance communication.
d.
Once we find similarities, we can assume the other person will have similar views on
most issues.
Answer: b
Learning Objective: LO 6.3 Illustrate four barriers that inhibit communication between
individuals.
Topic: Barriers to Bridging Differences and Adapting to Others
Difficulty Level: Moderate
Skill Level: Understand the Concepts
TB_Q6.31 When Tyler met Heidi for the first time, he immediately assumed she was
just another “dumb blonde” and didn’t bother to ask her anything about herself. If he
had, he would have found out she had just been nominated to be a Rhodes scholar.
Tyler’s assumptions about Heidi are an example of _____.
a.
ethnocentrism
b.
gunny-sacking
c.
stereotyping
d.
culture shock
Answer: c
Learning Objective: LO 6.3 Illustrate four barriers that inhibit communication between
individuals.
Topic: Barriers to Bridging Differences and Adapting to Others
Difficulty Level: Moderate
Skill Level: Understand the Concepts
TB_Q6.32 A judgment based on the assumption that we already know all the
information we need to know about a person is called _____.
a.
stereotype
b.
prejudice
c.
cultural value
d.
worldview
Answer: b
Learning Objective: LO 6.3 Illustrate four barriers that inhibit communication between
individuals.
Topic: Barriers to Bridging Differences and Adapting to Others
Difficulty Level: Moderate
Skill Level: Understand the Concepts
TB_Q6.33 A(n) _____cultural perspective requires an appreciation for and sensitivity
to cultural differences.
a.
ethnocentric
b.
ethnorelative
c.
egocentric
d.
individualistic
Answer: b
Learning Objective: LO 6.4 Describe six strategies that will help bridge differences between
people and help them adapt to differences.
Topic: Adapting to Others Who Are Different From You
Difficulty Level: Moderate
Skill Level: Understand the Concepts
TB_Q6.34 To be _____is to be aware of what you are doing and how you communicate
with others.
a.
egocentric
b.
ethnocentric
c.
mindful
d.
prejudiced
Answer: c
Learning Objective: LO 6.4 Describe six strategies that will help bridge differences between
people and help them adapt to differences.
Topic: Adapting to Others Who Are Different from You
Difficulty Level: Moderate
Skill Level: Understand the Concepts
TB_Q6.35 One technique described in your book for becoming more mindful is_____.
a.
egocentric communication
b.
stereotyping
c.
sympathy
d.
self-talk
Answer: d
Learning Objective: LO 6.4 Describe six strategies that will help bridge differences between
people and help them adapt to differences.
Topic: Adapting to Others Who Are Different from You
Difficulty Level: Moderate
Skill Level: Understand the Concepts
TB_Q6.36 Stephanie felt uncomfortable when she gave her first speech in class. She
was the only African American in her class; all the other students were white. She had
been raised in a neighborhood in St. Louis that was predominantly African American,
and she was accustomed to frequent audience responses that meant involvement with
and support of the speaker. Before her second speech, she continually told herself,
“They don’t mean to be rude or disinterested, they just have different cultural rules for
appropriate behavior during a speech.” Stephanie was using which method of
adapting to the audience?
a.
Bafflegab
b.
Self-talk
c.
Empathizing
d.
Visualization
Answer: b
Learning Objective: LO 6.4 Describe six strategies that will help bridge differences between
people and help them adapt to differences.
Topic: Adapting to Others Who Are Different from You
Difficulty Level: Moderate
Skill Level: Apply What You Know
TB_Q6.37 Social decentering is described as the _____.
a.
process of mentally verbalizing messages that help a person become more mindful
b.
cognitive process through which we take into consideration another person’s thoughts,
values, background, and perspectives
c.
emotional reaction that is similar to the reaction being experienced by others
d.
focusing on oneself in the midst of a social situation
Answer: b
Learning Objective: LO 6.4 Describe six strategies that will help bridge differences between
people and help them adapt to differences.
Topic: Adapting to Others Who Are Different from You
Difficulty Level: Moderate
Skill Level: Understand the Concepts
TB_Q6.38 The opposite of being other oriented is to be _____.
a.
collectivistic
b.
egocentric
c.
assertive
d.
adaptive
Answer: b
Learning Objective: LO 6.4 Describe six strategies that will help bridge differences between
people and help them adapt to differences.
Topic: Adapting to Others Who Are Different from You
Difficulty Level: Moderate
Skill Level: Understand the Concepts
TB_Q6.39 A strategy for becoming other oriented in which you feel the emotional
reaction the other person is experiencing is _____.
a.
ethnocentrism
b.
adaptation
c.
sympathy
d.
empathy
Answer: d
Learning Objective: LO 6.4 Describe six strategies that will help bridge differences between
people and help them adapt to differences.
Topic: Adapting to Others Who Are Different from You
Difficulty Level: Moderate
Skill Level: Understand the Concepts
TB_Q6.40 Which of the following most clearly describes the difference between
empathy and sympathy?
a.
In empathy you acknowledge feelings; in sympathy you don’t.
b.
In empathy, you feel sorry; in sympathy you don’t.
c.
In empathy, you experience a similar emotional reaction; with sympathy you
acknowledge someone’s feelings.
d.
There are no differences—empathy and sympathy are the same thing.
Answer: c
Learning Objective: LO 6.4 Describe six strategies that will help bridge differences between
people and help them adapt to differences.
Topic: Adapting to Others Who Are Different from You
Difficulty Level: Moderate
Skill Level: Apply What You Know