Beebe/Beebe/Ivy Communication: Principles for a Lifetime, 6e Test Bank
TB_Q4.42 Nonverbal cues of _____ communicate feelings of interest and excitement.
a.
arousal
b.
affect displays
c.
dominators
d.
proxemics
Answer: a
Learning Objective: LO 4.4 Explain Mehrabian’s three-part framework for interpreting
nonverbal cues.
Topic: How to Interpret Nonverbal Cues More Accurately
Difficulty Level: Easy
Skill Level: Remember the Facts
TB_Q4.43 Which dimension of Mehrabian’s framework for interpreting nonverbal cues
focuses on cues that indicate status, position, and importance?
a.
Immediacy
b.
Dominance
c.
Arousal
d.
Reverence
Answer: b
Learning Objective: LO 4.4 Explain Mehrabian’s three-part framework for interpreting
nonverbal cues.
Topic: How to Interpret Nonverbal Cues More Accurately
Difficulty Level: Moderate
Skill Level: Understand the Concepts
TB_Q4.44 To people in the deaf culture, sign language is the type of nonverbal
communication through which they can communicate.
Answer: false
Learning Objective: LO 4.1 Provide four reasons for studying nonverbal communication.
Topic: The Introduction prior to: Why Focus on Nonverbal Communication?
Difficulty Level: Moderate
Skill Level: Understand the Concepts
TB_Q4.45 According to research by Albert Mehrabian, most of our emotional
information is communicated with our listening skills.
Answer: false
Learning Objective: LO 4.1 Provide four reasons for studying nonverbal communication.
Topic: Why Focus on Nonverbal Communication?
Difficulty Level: Easy
Skill Level: Remember the Facts
TB_Q4.46 Albert Mehrabian’s research shows that your face tends to reveal as much as
55% of the emotion you are feeling.
Answer: true
Learning Objective: LO 4.1 Provide four reasons for studying nonverbal communication.
Topic: Why Focus on Nonverbal Communication?
Difficulty Level: Easy
Skill Level: Remember the Facts
TB_Q4.47 Verbal communication is more believable than nonverbal communication.
Answer: false
Learning Objective: LO 4.1 Provide four reasons for studying nonverbal communication.
Topic: Why Focus on Nonverbal Communication?
Difficulty Level: Moderate
Skill Level: Understand the Concepts
TB_Q4.48 Nonverbal cues that complement are those that take the place of a verbal
message.
Answer: false
Learning Objective: LO 4.1 Provide four reasons for studying nonverbal communication.
Topic: Why Focus on Nonverbal Communication?
Difficulty Level: Moderate
Skill Level: Understand the Concepts
TB_Q4.49 Sharon pointed to the Student Union as she was explaining to Tim where it
was. Sharon was pointing to regulate the conversation.
Answer: false
Learning Objective: LO 4.1 Provide four reasons for studying nonverbal communication.
Topic: Why Focus on Nonverbal Communication?
Difficulty Level: Moderate
Skill Level: Understand the Concepts
TB_Q4.50 Using one’s voice to add intensity to a particular word is an example of using
a nonverbal accent cue.
Answer: true
Learning Objective: LO 4.1 Provide four reasons for studying nonverbal communication.
Topic: Why Focus on Nonverbal Communication?
Difficulty Level: Moderate
Skill Level: Understand the Concepts
TB_Q4.51 Unlike verbal communication, nonverbal communication is not governed by
rules.
Answer: false
Learning Objective: LO 4.2 Discuss six elements that reveal the nature of nonverbal
communication.
Topic: The Nature of Nonverbal Communication
Difficulty Level: Easy
Skill Level: Remember the Facts
TB_Q4.52 Perception checking is a tool that can help us interpret other people’s
behavior more correctly.
Answer: true
Learning Objective: LO 4.2 Discuss six elements that reveal the nature of nonverbal
communication.
Topic: The Nature of Nonverbal Communication
Difficulty Level: Moderate
Skill Level: Understand the Concepts
TB_Q4.53 Nonverbal behaviors usually are discrete, with a definite beginning and end.
Answer: false
Learning Objective: LO 4.2 Discuss six elements that reveal the nature of nonverbal
communication.
Topic: The Nature of Nonverbal Communication
Difficulty Level: Moderate
Skill Level: Understand the Concepts
TB_Q4.54 Nonverbal communication is continuous.
Answer: true
Learning Objective: LO 4.2 Discuss six elements that reveal the nature of nonverbal
communication.
Topic: The Nature of Nonverbal Communication
Difficulty Level: Moderate
Skill Level: Understand the Concepts
TB_Q4.55 Appearance is one of the seven nonverbal communication codes.
Answer: true
Learning Objective: LO 4.3 Identify and explain the seven nonverbal communication codes.
Topic: Codes of Nonverbal Communication
Difficulty Level: Easy
Skill Level: Remember the Facts
TB_Q4.56 Ekman and Friesen are sometimes referred to as the “great classifiers” of
listening behavior.
Answer: false
Learning Objective: LO 4.3 Identify and explain the seven nonverbal communication codes.
Topic: Codes of Nonverbal Communication
Difficulty Level: Easy
Skill Level: Remember the Facts
TB_Q4.57 A tattoo would be an example of an artifact.
Answer: true
Learning Objective: LO 4.3 Identify and explain the seven nonverbal communication codes.
Topic: Codes of Nonverbal Communication
Difficulty Level: Moderate
Skill Level: Understand the Concepts
TB_Q4.58 Kinesics is a general term for human movements and gestures but not
posture.
Answer: false
Learning Objective: LO 4.3 Identify and explain the seven nonverbal communication codes.
Topic: Codes of Nonverbal Communication
Difficulty Level: Easy
Skill Level: Remember the Facts
TB_Q4.59 Talia’s shirt says “recycle it” on the back and reminds everyone of her stance
on the environment. Her shirt is an example of an artifact.
Answer: true
Learning Objective: LO 4.3 Identify and explain the seven nonverbal communication codes.
Topic: Codes of Nonverbal Communication
Difficulty Level: Moderate
Skill Level: Understand the Concepts
TB_Q4.60 Kinesics includes the effect of time on the body.
Answer: false
Learning Objective: LO 4.3 Identify and explain the seven nonverbal communication codes.
Topic: Codes of Nonverbal Communication
Difficulty Level: Moderate
Skill Level: Understand the Concepts
TB_Q4.61 The study by Lamberg and Muratori showed that texting while walking does
not affect how straight a person walks.
Answer: false
Learning Objective: LO 4.3 Identify and explain the seven nonverbal communication codes.
Topic: Codes of Nonverbal Communication
Difficulty Level: Easy
Skill Level: Remember the Facts
TB_Q4.62 “Positive silence” occurs when you don’t have anything nice to say.
Answer: false
Learning Objective: LO 4.3 Identify and explain the seven nonverbal communication codes.
Topic: Codes of Nonverbal Communication
Difficulty Level: Moderate
Skill Level: Understand the Concepts
TB_Q4.63 Our nonverbal behavior is altered by the physical environments in which we
find ourselves.
Answer: true
Learning Objective: LO 4.3 Identify and explain the seven nonverbal communication codes.
Topic: Codes of Nonverbal Communication
Difficulty Level: Moderate
Skill Level: Understand the Concepts
TB_Q4.64 The study of how people use space and objects to communicate ownership
is called kinesics.
Answer: false
Learning Objective: LO 4.3 Identify and explain the seven nonverbal communication codes.
Topic: Codes of Nonverbal Communication
Difficulty Level: Easy
Skill Level: Remember the Facts
TB_Q4.65 Territorial markers are sometimes used to show where our own space ends
and another’s begins.
Answer: true
Learning Objective: LO 4.3 Identify and explain the seven nonverbal communication codes.
Topic: Codes of Nonverbal Communication
Difficulty Level: Easy
Skill Level: Remember the Facts
TB_Q4.66 According to Mehrabian, dominance cues indicate status, position, and
importance.
Answer: true
Learning Objective: LO 4.4 Explain Mehrabian’s three-part framework for interpreting
nonverbal cues.
Topic: How to Interpret Nonverbal Cues More Accurately
Difficulty Level: Easy
Skill Level: Remember the Facts
TB_Q4.67 Mutual eye contact, smiling, and leaning forward are all examples of
immediacy behaviors.
Answer: true
Learning Objective: LO 4.4 Explain Mehrabian’s three-part framework for interpreting
nonverbal cues.
Topic: How to Interpret Nonverbal Cues More Accurately
Difficulty Level: Moderate
Beebe/Beebe/Ivy Communication: Principles for a Lifetime, 6e Test Bank
Skill Level: Understand the Concepts
TB_Q4.68 Mehrabian’s model of nonverbal behavior includes the areas of immediacy,
attraction, and inclusion.
Answer: false
Learning Objective: LO 4.4 Explain Mehrabian’s three-part framework for interpreting
nonverbal cues.
Topic: How to Interpret Nonverbal Cues More Accurately
Difficulty Level: Easy
Skill Level: Remember the Facts
TB_Q4.69 Your book explains four reasons why studying nonverbal communication is
important. What are they?
Answer: First, nonverbal communication is the primary way in which we communicate feelings
and attitudes towards others. Second, nonverbal messages are usually more believable than
verbal messages. Third, nonverbal communication plays a major role in the initiation,
development, and termination of our interpersonal relationships. Finally, nonverbal works with
verbal messages in the following ways: substitute, complement, contradict, repeat, regulate, or
accent verbal messages.
Learning Objective: LO 4.1 Provide four reasons for studying nonverbal communication.
Topic: Why Focus on Nonverbal Communication?
Difficulty Level: Moderate
Skill Level: Apply What You Know
TB_Q4.70 Explain why nonverbal messages are more believable than verbal.
Answer: Verbal communication is a conscious activity. While some nonverbal communication
is conscious, a lot of it is subconscious as we act and react to stimuli in our environment. For
this reason, we do not have complete conscious control over our nonverbal communication.
Therefore, it is much easier to control our words than our nonverbal responses.
Learning Objective: LO 4.1 Provide four reasons for studying nonverbal communication.
Topic: Why Focus on Nonverbal Communication?
Difficulty Level: Moderate
Skill Level: Understand the Concepts
TB_Q4.71 Describe at least three of the six functions of nonverbal messages.
Answer: Nonverbal messages can substitute or take the place of a verbal message like
nodding your head rather than saying “yes.” They can also complement, clarify, or extend the
meaning of the verbal cues, conveying more information. In other words, while you are talking
(verbal) your face and body are communicating nonverbally to enhance the meaning of what
you’re saying. They can also contradict what you are saying. For example, you could say
you’re happy but have a frown on your face. They can regulate the flow of conversation. This
lets your conversational partners know when you want to speak and when you would rather
not speak. Nonverbal cues can also repeat what is contained in the verbal portion of the
message. Finally, they can accent or reinforce a verbal message. A person might do this to
add emphasis to the message.
Learning Objective: LO 4.1 Provide four reasons for studying nonverbal communication.
Topic: Why Focus on Nonverbal Communication?
Difficulty Level: Moderate
TB_Q4.72 Explain the expectancy violations theory.
and knowledge of those with whom we interact. When these rules are violated, we experience
heightened arousal and the nature of our interpersonal relationship with the other person
becomes a critical factor as we attempt to interpret and respond to the situation.
Learning Objective: LO 4.2 Discuss six elements that reveal the nature of nonverbal
communication.
Topic: The Nature of Nonverbal Communication
Difficulty Level: Moderate
Skill Level: Understand the Concepts
TB_Q4.73 Explain what your book means by the “nonlinguistic” nature of nonverbal
communication.
Answer: Unlike verbal communication, that has a large number of rules for every element
grammar, word choices, sentence structure, and definite definitions, nonverbal communication
is very complex and does not conform to the patterns of a language.
Learning Objective: LO 4.2 Discuss six elements that reveal the nature of nonverbal
communication.
Topic: The Nature of Nonverbal Communication
Difficulty Level: Moderate
Skill Level: Apply What You Know
TB_Q4.74 What is involved in the study of haptics?
Answer: Haptics is the study of touch. Studies show that human contact is vital to our
personal development, well-being, and physical health. A touch ethic is what each individual
considers appropriate touching. Some people are more comfortable with public displays of
affection while others are not. The amount of touch we need, initiate, tolerate, and receive also
depends on our cultural background.
Learning Objective: LO 4.3 Identify and explain the seven nonverbal communication codes.
Topic: Codes of Nonverbal Communication
Difficulty Level: Moderate
Skill Level: Understand the Concepts
TB_Q4.75 Explain the concept of touch ethic.
Answer: Each of us has a personal touch ethic that represents our own guidelines or
standards for what we consider to be appropriate and inappropriate touch. This is influenced
by our early experiences in our family.
Learning Objective: LO 4.3 Identify and explain the seven nonverbal communication codes.
Topic: Codes of Nonverbal Communication
Difficulty Level: Moderate
Skill Level: Understand the Concepts
TB_Q4.76 Explain two ways the physical environment is important to the study of
nonverbal behavior.
Answer: First, you make choices about the environment in which you live. These choices
reveal something about you. How you decorate it, what types of artifacts you include, how
neat or messy it is tells others something about you. Second, the immediate physical
environment has an impact on your emotional reactions and how you react in that
environment. An environment may be comfortable, or uncomfortable in many ways. The
formality or informality of it may affect you. The colors, furniture, and arrangement of space all
affect how we interact with others in that environment.
Learning Objective: LO 4.3 Identify and explain the seven nonverbal communication codes.
Topic: Codes of Nonverbal Communication
Difficulty Level: Moderate