Beebe/Beebe/Ivy Communication: Principles for a Lifetime, 6e Test Bank
Test Bank Chapter 4: Understanding Nonverbal Messages
4.1 Multiple Choice
TB_Q4.01 Nonverbal communication may best be defined as _____.
a.
communication that is spoken
b.
communication other than written or spoken language
c.
communication with another person
d.
communication that does not involve silence
Answer: b
Learning Objective: LO 4.1 Provide four reasons for studying nonverbal communication.
Topic: The Introduction prior to: Why Focus on Nonverbal Communication?
Difficulty Level: Moderate
Skill Level: Understand the Concepts
TB_Q4.02 According to Mehrabian’s research, the most significant source of emotional
meaning in our communication is our _____.
a.
voice
b.
words
c.
face
d.
our posture
Answer: c
Learning Objective: LO 4.1 Provide four reasons for studying nonverbal communication.
Topic: Why Focus on Nonverbal Communication?
Difficulty Level: Easy
Skill Level: Remember the Facts
TB_Q4.03 According to Mehrabian, nonverbal communication conveys _____ of the
emotional meaning of our messages.
a.
55%
b.
38%
c.
93%
d.
14%
Answer: c.
Learning Objective: LO 4.1 Provide four reasons for studying nonverbal communication.
Topic: Why Focus on Nonverbal Communication?
Difficulty Level: Moderate
Skill Level: Understand the Concepts
TB_Q4.04 The reason we say that nonverbal communication is more believable than verbal
communication is that _____.
a.
verbal communication is a conscious activity, much of our nonverbal is not
b.
nonverbal communication is mostly under our conscious control
c.
verbal communication is more ambiguous than nonverbal communication
d.
nonverbal communication is less obvious than verbal communication
Answer: a
Learning Objective: LO 4.1 Provide four reasons for studying nonverbal communication.
Topic: Why Focus on Nonverbal Communication?
Difficulty Level: Moderate
Skill Level: Understand the Concepts
TB_Q4.05 Which of the following did William Chaplin find to be an aspect of the most
positive type of handshake?
a.
Partial (as in only part of the hands touching)
b.
Brief
c.
Weak
d.
Vigorous
Answer: d
Learning Objective: LO 4.1 Provide four reasons for studying nonverbal communication.
Topic: Why Focus on Nonverbal Communication?
Difficulty Level: Easy
Skill Level: Remember the Facts
TB_Q4.06 Which of the following statements accurately describes the use of nonverbal
communication in relationships?
a.
Nonverbal communication becomes less important the longer a couple is together.
b.
People are more likely to express dislike using verbal cues than nonverbal cues.
c.
Nonverbal cues often signal changes in the level of satisfaction with a relationship.
d.
As intimacy increases, the use of nonverbal cues decreases.
Answer: c
Learning Objective: LO 4.1 Provide four reasons for studying nonverbal communication.
Topic: Why Focus on Nonverbal Communication?
Difficulty Level: Moderate
Skill Level: Understand the Concepts
TB_Q4.07 Kevin wanted his grandmother to know how much he appreciated the money she
gave him for his birthday. He gave her a big hug, and said with enthusiasm, “Thanks Gram;
I really can use this!” Kevin’s voice and hug are examples of which function of nonverbal
behavior?
a.
Repeat
b.
Complement
c.
Substitute
d.
Regulate
Answer: b
Learning Objective: LO 4.1 Provide four reasons for studying nonverbal communication.
Topic: Why Focus on Nonverbal Communication?
Difficulty Level: Moderate
Skill Level: Understand the Concepts
TB_Q4.08 With tears of sadness running down her face, Kelsey told her boyfriend he
should go to the dinner without her because it was important for his business. This
exemplifies which function of nonverbal behavior?
a.
Repeating
b.
Complementing
c.
Substituting
d.
Contradicting
Answer: d
Learning Objective: LO 4.1 Provide four reasons for studying nonverbal communication.
Topic: Why Focus on Nonverbal Communication?
Difficulty Level: Moderate
Skill Level: Understand the Concepts
TB_Q4.09 During her lecture, the professor told the class there would be four major points
covered on the test. She counted these points on her fingers for the class to see as she
discussed what would be covered. The professor’s actions are an example of _____.
a.
substituting
b.
complementing
c.
regulating
d.
repeating
Answer: d
Learning Objective: LO 4.1 Provide four reasons for studying nonverbal communication.
Topic: Why Focus on Nonverbal Communication?
Difficulty Level: Moderate
Skill Level: Understand the Concepts
TB_Q4.10 As Libby entered the library, her friend saw her and raised her finger
perpendicular to her lips to indicate to Libby that she needed to remain quiet. What
function was this behavior serving?
a.
Reinforcing
b.
Complementing
c.
Substituting
d.
Contradicting
Answer: c
Learning Objective: LO 4.1 Provide four reasons for studying nonverbal communication.
Topic: Why Focus on Nonverbal Communication?
Difficulty Level: Moderate
Skill Level: Understand the Concepts
TB_Q4.11 When Keri wanted Ben to stop talking, she averted her eyes and turned her
back. The function of this behavior was to _____.
a.
display emotion
b.
regulate interaction
c.
adapt
d.
Illustrate
Answer: b
Learning Objective: LO 4.1 Provide four reasons for studying nonverbal communication.
Topic: Why Focus on Nonverbal Communication?
Difficulty Level: Moderate
Skill Level: Understand the Concepts
TB_Q4.12 The librarian whispered to the students that only talking quietly was allowed. By
whispering her message to emphasize her point, the librarian was using a nonverbal cue
to ___ her message.
a.
repeat
b.
accent
c.
substitute
d.
regulate
Answer: b
Learning Objective: LO 4.1 Provide four reasons for studying nonverbal communication.
Topic: Why Focus on Nonverbal Communication?
Difficulty Level: Moderate
Skill Level: Understand the Concepts
TB_Q4.13 The expectancy violations theory was developed by which researcher(s)?
a.
Ekman ad Friesen
b.
Hall
c.
Mehrabain
d.
Burgoon
Answer: d
Learning Objective: LO 4.2 Discuss six elements that reveal the nature of nonverbal
communication.
Topic: The Nature of Nonverbal Communication
Difficulty Level: Easy
Skill Level: Remember the Facts
TB_Q4.14 Stephanie was surprised when Danielle asked a total stranger for directions.
Stephanie’s mother had always told her never to talk to strangers and now Stephanie is
wondering what else she doesn’t know about Danielle. This scenario demonstrates the
_____ theory.
a.
expectancy violations
b.
emotional expression
c.
perception checking
d.
subconscious
Answer: a
Learning Objective: LO 4.2 Discuss six elements that reveal the nature of nonverbal
communication.
Topic: The Nature of Nonverbal Communication
Difficulty Level: Moderate
Skill Level: Understand the Concepts
TB_Q4.15 _____ communication tends to have a continuous flow.
a.
Verbal
b.
Nonverbal
c.
Parallel
d.
Linear
Answer: b
Learning Objective: LO 4.2 Discuss six elements that reveal the nature of nonverbal
communication.
Topic: The Nature of Nonverbal Communication
Difficulty Level: Moderate
Skill Level: Understand the Concepts
TB_Q4.16 During a recent conversation, Alexis observed Patricia making a nonverbal
gesture that she could not interpret. Later that day, she asked Roberta, who had been a
part of the conversation, to help her to understand the gesture. Which strategy was Alexis
using to get the information?
a.
The expectancy violation model
b.
Accenting
c.
Immediacy
d.
Perception-checking
Answer: d
Learning Objective: LO 4.2 Discuss six elements that reveal the nature of nonverbal
communication.
Topic: The Nature of Nonverbal Communication
Difficulty Level: Moderate
Skill Level: Understand the Concepts
TB_Q4.17 The statement, “Nonverbal communication is nonlinguistic” means that _____.
a.
nonverbal messages flow from one situation to the next, unlike verbal messages
b.
nonverbal messages vary widely across cultural groups
c.
nonverbal messages may be interpreted in a variety of ways
d.
nonverbal messages do not conform to the patterns of a language
Answer: d
Learning Objective: LO 4.2 Discuss six elements that reveal the nature of nonverbal
communication.
Topic: The Nature of Nonverbal Communication
Difficulty Level: Moderate
Skill Level: Understand the Concepts
TB_Q4.18 Kinesics is a general term for _____.
a.
human movement, gestures, and the use of space
b.
gestures, the use of space, and posture
c.
human movement, gestures, and posture
d.
gestures, posture, and adaptors
Answer: c
Learning Objective: LO 4.3 Identify and explain the seven nonverbal communication codes.
Topic: Codes of Nonverbal Communication
Difficulty Level: Easy
Skill Level: Remember the Facts
TB_Q4.19 Displays of culture such as clothing, jewelry, and makeup, are called _____.
a.
artifacts
b.
gestures
c.
illustrators
d.
vocalics
Answer: a
Learning Objective: LO 4.3 Identify and explain the seven nonverbal communication codes.
Topic: Codes of Nonverbal Communication
Difficulty Level: Easy
Skill Level: Remember the Facts
TB_Q4.20 Which of the following is an example of an artifact?
a.
Money
b.
Jewelry
c.
Education
d.
Friends
Answer: b
Learning Objective: LO 4.3 Identify and explain the seven nonverbal communication codes.
Topic: Codes of Nonverbal Communication
Difficulty Level: Moderate
Skill Level: Understand the Concepts
TB_Q4.21 Kinesics is demonstrated through a person’s _____.
a.
use of space
b.
voice
c.
use of time
d.
body
Answer: d
Learning Objective: LO 4.3 Identify and explain the seven nonverbal communication codes.
Topic: Codes of Nonverbal Communication
Difficulty Level: Moderate
Skill Level: Understand the Concepts
TB_Q4.22 Akansha is having a bad day. She is walking around with her shoulders
slumped and doesn’t hold her head up. Which of the following is Akansha
demonstrating?
a.
Kinesics
b.
Chronemics
c.
Proxemics
d.
Haptics
Answer: a
Learning Objective: LO 4.3 Identify and explain the seven nonverbal communication codes.
Topic: Codes of Nonverbal Communication
Difficulty Level: Moderate
Skill Level: Understand the Concepts
TB_Q4.23 In terms of nonverbal communication and culture, what warning do the
authors of the text continue to repeat?
a.
Watch and learn.
b.
Don’t assume.
c.
Think quickly.
d.
Listen and repeat.
Answer: b
Learning Objective: LO 4.3 Identify and explain the seven nonverbal communication codes.
Topic: Codes of Nonverbal Communication
Difficulty Level: Easy
Skill Level: Remember the Facts
TB_Q4.24 It has been found that Americans, in particular, make all types of judgments
about others based on that person’s _____.
a.
smile
b.
wealth
c.
eyes
d.
religion
Answer c
Learning Objective: LO 4.3 Identify and explain the seven nonverbal communication codes.
Topic: Codes of Nonverbal Communication
Difficulty Level: Easy
Skill Level: Remember the Facts
TB_Q4.25 While our bodies reveal how much emotion a person is feeling, their face
tends to express _____.
a.
why they are emotional
b.
what emotions they are avoiding
c.
which kind of emotion they are feeling
d.
who caused them to feel emotional
Answer: c
Learning Objective: LO 4.3 Identify and explain the seven nonverbal communication codes.
Topic: Codes of Nonverbal Communication
Difficulty Level: Moderate
Skill Level: Understand the Concepts
TB_Q4.26 When Billie uses a couple of “ums” to signal that she has something to say in
the conversations, she is using those sounds as _____.
a.
adaptors
b.
regulators
c.
dominators
d.
territorial markers
Answer: b
Learning Objective: LO 4.1 Provide four reasons for studying nonverbal communication.
Topic: Why Focus on Nonverbal Communication?
Difficulty Level: Moderate
Skill Level: Understand the Concepts
TB_Q4.27 Which of the following is NOT one of the six primary emotions of the human
face identified by Ekman and Friesen?
a.
Grief
b.
Surprise
c.
Fear
d.
Disgust
Answer: a
Learning Objective: LO 4.3 Identify and explain the seven nonverbal communication codes.
Topic: Codes of Nonverbal Communication
Difficulty Level: Easy
Skill Level: Remember the Facts
TB_Q4.28 _____ is another term for paralanguage.
a.
Haptics
b.
Vocalics
c.
Kinesics
d.
Illustrator
Answer: b
Learning Objective: LO 4.3 Identify and explain the seven nonverbal communication codes.
Topic: Codes of Nonverbal Communication
Difficulty Level: Moderate
Skill Level: Understand the Concepts
TB_Q4.29 As her student places his hand on her shoulder, Professor Wilson feels that
the touch is inappropriate and violates her _____.
a.
readiness for friendship
b.
touch ethic
c.
territorial marker
d.
public space
Answer: b
Learning Objective: LO 4.3 Identify and explain the seven nonverbal communication codes.
Topic: Codes of Nonverbal Communication
Difficulty Level: Moderate
Skill Level: Understand the Concepts
TB_Q4.30 The study of touch is called _____.
a.
proxemics
b.
artifact
c.
haptics
d.
kinesics
Answer: c
Learning Objective: LO 4.3 Identify and explain the seven nonverbal communication codes.
Topic: Codes of Nonverbal Communication
Difficulty Level: Easy
Skill Level: Remember the Facts
TB_Q4.31 Our personal guidelines and standards for appropriate touch are called our
_____.
a.
haptic guidelines
b.
back channel cues
c.
territory
d.
touch ethic
Answer: d
Learning Objective: LO 4.3 Identify and explain the seven nonverbal communication codes.
Topic: Codes of Nonverbal Communication
Difficulty Level: Easy
Skill Level: Remember the Facts
TB_Q4.32 Communicating your thoughts and emotions with your voice (aside from the
words that you use) is referred to as _____.
a.
paralanguage
b.
gesturing
c.
kinesics
d.
affect displays
Answer: a
Learning Objective: LO 4.3 Identify and explain the seven nonverbal communication codes.
Topic: Codes of Nonverbal Communication
Difficulty Level: Easy
Skill Level: Remember the Facts
TB_Q4.33 While on a trip to the Mediterranean, Carl notes that men tend to stand very
close to each other—actually touching—when talking to one another on the street. This
closeness would tend to invade which of the following for Carl?
a.
Intimate space
b.
Personal space
c.
Social space
d.
Public space
Answer: a
Learning Objective: LO 4.3 Identify and explain the seven nonverbal communication codes.
Topic: Codes of Nonverbal Communication
Difficulty Level: Moderate
Skill Level: Apply What You Know
TB_Q4.34 The 4–12 foot distance between ourselves and others is known as _____
space.
a.
intimate
b.
personal
c.
social
d.
public
Answer: c
Learning Objective: LO 4.3 Identify and explain the seven nonverbal communication codes.
Topic: Codes of Nonverbal Communication
Difficulty Level: Easy
Skill Level: Remember the Facts
TB_Q4.35 Leah moves closer to George and begins to converse with him from about two
feet away. At this distance, in which of George’s spatial zones is Leah?
a.
Intimate
b.
Personal
c.
Social
d.
Public
Answer: b
Learning Objective: LO 4.3 Identify and explain the seven nonverbal communication codes.
Topic: Codes of Nonverbal Communication
Difficulty Level: Moderate
Skill Level: Understand the Concepts
TB_Q4.36 Janet discussed her performance review with her new supervisor, Mrs.
Abrams. As they were talking, Janet sat in a chair about eight feet away from her
supervisor, who was behind her desk. Which spatial zone was Janet using?
a.
Intimate space
b.
Personal space
c.
Social space
d.
Public space
Answer: c
Learning Objective: LO 4.3 Identify and explain the seven nonverbal communication codes.
Topic: Codes of Nonverbal Communication
Difficulty Level: Moderate
Skill Level: Understand the Concepts
TB_Q4.37 Since Eric is on a stage well away from his audience during his presentation,
the space between him and the audience is _____.
a.
intimate
b.
personal to invitation
c.
social
d.
public
Answer: d
Learning Objective: LO 4.3 Identify and explain the seven nonverbal communication codes.
Topic: Codes of Nonverbal Communication
Difficulty Level: Moderate
Skill Level: Understand the Concepts
TB_Q4.38 _____ is the study of how close or far away from people and objects we
position ourselves.
a.
Haptics
b.
Kinesics
c.
Vocalics
d.
Proxemics
Answer: d
Learning Objective: LO 4.3 Identify and explain the seven nonverbal communication codes.
Topic: Codes of Nonverbal Communication
Difficulty Level: Easy
Skill Level: Remember the Facts
TB_Q4.39 Benito enters a coffeehouse and places his book, his laptop and his coffee in
an arrangement around the table where he plans to work on this paper for his
intercultural communication class. These items are being used to serve as which of the
following?
a.
Territorial markers
b.
Emblems
c.
Illustrators
d.
Repeaters
Answer: a
Learning Objective: LO 4.3 Identify and explain the seven nonverbal communication codes.
Topic: Codes of Nonverbal Communication
Difficulty Level: Moderate
Skill Level: Apply What You Know
TB_Q4.40 When Allen entered the classroom, he saw that he had a few minutes to
spare, so he set his bag down on his favorite seat and went to the foyer to get a soft
drink. Allen was using his bag as a(n) _____.
a.
initializer
b.
affect display
c.
territorial marker
d.
status symbol
Answer: c
Learning Objective: LO 4.3 Identify and explain the seven nonverbal communication codes.
Topic: Codes of Nonverbal Communication
Difficulty Level: Moderate
Skill Level: Apply What You Know
TB_Q4.41 Nonverbal behavior that communicates liking and engenders feelings of
pleasure demonstrates _____.
a.
territorial marker
b.
immediacy
c.
emblems
d.
affect displays
Answer: b
Learning Objective: LO 4.4 Explain Mehrabian’s three-part framework for interpreting
nonverbal cues.
Topic: How to Interpret Nonverbal Cues More Accurately
Difficulty Level: Moderate
Skill Level: Understand the Concepts