Beebe/Beebe/Ivy Communication: Principles for a Lifetime, 6e Test Bank
Test Bank Chapter 1: Foundations of Human Communication
1.1 Multiple Choice
TB_Q1.01 As the text relates, leaders of major corporations believe that _____ is the most
important skill for workers to have.
a.
accuracy
b.
determination
c.
verbalizing
d.
listening
Answer: d
Learning Objective: LO 1.1 Explain why it is important to study communication.
Topic: Why Study Communication?
Difficulty Level: Easy
Skill Level: Remember the Facts
TB_Q1.02 The process of acting upon information is the definition of _____.
a.
intrapersonal communication
b.
communication
c.
interpersonal communication
d.
human communication
Answer: b
Learning Objective: LO 1.2 Define communication and describe five characteristics of the
communication process.
Topic: The Communication Process
Difficulty Level: Easy
Skill Level: Remember the Facts
TB_Q1.03 In the textbook, the primary distinction between the definition of communication
and human communication involves _____.
a.
acting upon information
b.
managing relationships
c.
interacting simultaneously
d.
making sense out of the world
Answer: d
Learning Objective: LO 1.2 Define communication and describe five characteristics of the
communication process.
Topic: The Communication Process
Difficulty Level: Easy
Skill Level: Remember the Facts
TB_Q1.04 Tonya shook her head in agreement and smiled when Steven suggested they go
out for dinner. Tonya is using ____ to communicate her message.
a.
transitions
b.
imagination
c.
symbols
d.
signposts
Answer: c
Learning Objective: LO 1.2 Define communication and describe five characteristics of the
communication process.
Topic: The Communication Process
Difficulty Level: Moderate
Skill Level: Understand the Concepts
TB_Q1.05 According to the textbook, in its broadest sense, communication is the process of
which of the following?
a.
thinking about information
b.
sending information
c.
acting on information
d.
making sure grammar is correct
Answer: c
Learning Objective: LO 1.2 Define communication and describe five characteristics of the
communication process.
Topic: The Communication Process
Difficulty Level: Easy
Skill Level: Remember the Facts
TB_Q1.06 According to the textbook, human communication is the process of making sense
out of the world and sharing that sense with others by creating meaning through the use of
_____ messages.
a.
verbal and nonverbal
b.
symbolic
c.
seen and heard
d.
intrapersonal
Answer: a
Learning Objective: LO 1.2 Define communication and describe five characteristics of the
communication process.
Topic: The Communication Process
Difficulty Level: Easy
Skill Level: Remember the Facts
TB_Q1.07 Kimesha listens privately to her iPod on the way to campus and wears her
university T-shirt to class for her Friday lab. Kimesha is expressing her thoughts and
feelings through which of the following?
a.
music
b.
art
c.
clothing
d.
hairdo
Answer: c
Learning Objective: LO 1.2 Define communication and describe five characteristics of the
communication process.
Topic: The Communication Process
Difficulty Level: Moderate
Skill Level: Understand the Concepts
TB_Q1.08 Even though Connor felt strongly about his position on the matter, he included all
opposing views in his presentation because he knew his audience consisted of people who
felt differently than he did. Connor is demonstrating the idea of being _____.
a.
other-oriented
b.
self-oriented
c.
unintentional
d.
intentional
Answer: a
Learning Objective: LO 1.2 Define communication and describe five characteristics of the
communication process.
Topic: The Communication Process
Difficulty Level: Moderate
Skill Level: Apply What You Know
Beebe/Beebe/Ivy Communication: Principles for a Lifetime, 6e Test Bank
TB_Q1.09 Dr. Johnson posts an announcement on her course web page that she is
administering an exam on Thursday. On Thursday, she is surprised to find that over half of
her students either did not prepare for the exam or did not study the correct material. This
misunderstanding illustrates what aspect of communication competence?
a.
The message should be ethical.
b.
Emotions are expressed unintentionally.
c.
Communication is a linear process.
d.
The message should achieve its intended effect.
Answer: d
Learning Objective: LO 1.4 Describe three criteria that can be used to determine whether
communication is competent.
Topic: Communication Competence
Difficulty Level: Moderate
Skill Level: Apply What You Know
TB_Q1.10 Another word for decoding is _____.
a.
interpreting
b.
speaking
c.
creating
d.
channeling
Answer: a
Learning Objective: LO 1.3 Explain three communication models.
Topic: Communication Models
Difficulty Level: Moderate
Skill Level: Understand the Concepts
TB_Q1.11 Noah is listening to Leah tell a story about what happened in class yesterday. The
two are engaging in which actions?
a.
Noah is encoding and Leah is decoding.
b.
Noah and Leah are both encoding.
c.
Noah is decoding and Leah is encoding.
d.
Noah and Leah are both decoding.
Answer: c
Learning Objective: LO 1.3 Explain three communication models.
Topic: Communication Models
Difficulty Level: Moderate
Skill Level: Understand the Concepts
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TB_Q1.12 Prior to class, Ralitza received a phone message alerting her to call home
immediately. As a result of receiving this message, Ralitza is unable to focus on the class
discussion. Which component of the communication process does this describe?
a.
receiver
b.
feedback
c.
noise
d.
context
Answer: c
Learning Objective: LO 1.3 Explain three communication models.
Topic: Communication Models
Difficulty Level: Moderate
Skill Level: Apply What You Know
TB_Q1.13 The terms feedback and context are introduced in which of the communication
models?
a.
communication as action
b.
communication as interaction
c.
communication as reaction
d.
communication as transaction
Answer: b
Learning Objective: LO 1.3 Explain three communication models.
Topic: Communication Models
Difficulty Level: Moderate
Skill Level: Understand the Concepts
TB_Q1.14 On the day Janet was scheduled to give her speech, her class was relocated into
an auditorium. Janet couldn’t quite overcome the feeling of isolation she felt as she spoke
to her twenty classmates in a room that could seat 500. Which of the following elements is
most responsible for Janet’s reaction?
a.
feedback
b.
context
c.
information source
d.
channel
Answer: b
Learning Objective: LO 1.3 Explain three communication models.
Topic: Communication Models
Difficulty Level: Moderate
Skill Level: Apply What You Know
TB_Q1.15 Jenny is speaking to Madina about her ideas for a speech. While Jenny is
speaking, Madina simultaneously shakes her head and has a puzzled look on her face.
Jenny notices this response and stops and explains her ideas in another way. This example
is most closely related to which model of communication?
a.
communication as action
b.
communication as feedback
c.
communication as interaction
d.
communication as transaction
Answer: d
Learning Objective: LO 1.3 Explain three communication models.
Topic: Communication Models
Difficulty Level: Moderate
Skill Level: Apply What You Know
TB_Q1.16 The model of communication referred to as “human communication as action”
may be summarized with the phrase _____.
a.
communication takes place when messages are sent and received
b.
communication takes place only when messages are intentional
c.
communication takes place when meanings are created and maintained
d.
communication takes place when human beings are affected by each other
Answer: a
Learning Objective: LO 1.3 Explain three communication models.
Topic: Communication Models
Difficulty Level: Moderate
Skill Level: Understand the Concepts
TB_Q1.17 Billie received a series of email messages from an address with which she was
not familiar. She tried to track down the sender, but could not determine who he or she was.
The sender of these emails to Billie was using which characteristic of mediated
communication?
a.
anonymity
b.
personal appearance
c.
distance
d.
time
e.
relationship
Answer: a
Learning Objective: LO 1.5 Describe the nature of communication in the 21st century.
Topic: Communication in the 21st Century
Difficulty Level: Moderate
Skill Level: Understand the Concepts
TB_Q1.18 When you use Facebook to send a message to a friend, you are utilizing _____
communication.
a.
mass
b.
moderated
c.
presentational
d.
mediated
e.
printed
Answer: d
Learning Objective: LO 1.5 Describe the nature of communication in the 21st century.
Topic: Communication in the 21st Century
Difficulty Level: Moderate
Skill Level: Understand the Concepts
TB_Q1.19 The fact that we communicate with others nonverbally, even when we may not
intend to do so, demonstrates that communication is ______.
a.
inescapable
b.
irreversible
c.
plausible
d.
controllable
Answer: a
Learning Objective: LO 1.2 Define communication and describe five characteristics of the
communication process.
Topic: The Communication Process
Difficulty Level: Moderate
Skill Level: Understand the Concepts
TB_Q1.20 Gilberto makes a negative comment about Kristen’s new haircut. He quickly
recants saying, “I’m sorry, Kristen. You know I didn’t mean it.” Unfortunately, Kristen still
feels hurt. This example demonstrates that communication is _____.
a.
inescapable
b.
intentional
c.
irreversible
d.
complicated
Answer: c
Learning Objective: LO 1.2 Define communication and describe five characteristics of the
communication process.
Topic: The Communication Process
Difficulty Level: Moderate
Skill Level: Apply What You Know
TB_Q1.21 Dean Barnlund suggested that when we communicate with one other person,
there are at least six other “people” involved. This statement suggests that communication
is _____.
a.
private
b.
complicated
c.
governed by rules
d.
inescapable
Answer: b
Learning Objective: LO 1.2 Define communication and describe five characteristics of the
communication process.
Topic: The Communication Process
Difficulty Level: Moderate
Skill Level: Apply What You Know
TB_Q1.22 According to communication scholar Osmo Wiio, which of the following is true
about communication?
a.
Communication cannot fail.
b.
If a message can be understood in different ways, it will be understood in just the
way that does the least harm.
c.
Clear communication will never be misinterpreted.
d.
The more communication there is, the more difficult it is for communication to
succeed
Answer: d
Learning Objective: LO 1.2 Define communication and describe five characteristics of the
communication process.
Topic: The Communication Process
Difficulty Level: Easy
Skill Level: Remember the Facts
TB_Q1.23 The aspect of communication that focuses on WHAT is said, including new
information, ideas, and suggested actions, is referred to as _____.
a.
content
b.
relational
c.
intention
d.
implication
e.
context
Answer: a
Learning Objective: LO 1.2 Define communication and describe five characteristics of the
communication process.
Topic: The Communication Process
Difficulty Level: Easy
Skill Level: Remember the Facts
TB_Q1.24 The aspect of communication that focuses on HOW something is said, and offers
cues about the emotions, attitudes, and amount of power the speaker directs toward others,
is describing the _____.
a.
content of the message
b.
context of the message
c.
interaction dimension
d.
relationship dimension
Answer: d
Learning Objective: LO 1.2 Define communication and describe five characteristics of the
communication process.
Topic: The Communication Process
Difficulty Level: Easy
Skill Level: Remember the Facts
TB_Q1.25 After a few weeks in school, all students know that they should raise their hand if
they want to speak in class. This is an example of what aspect of communication?
a.
context
b.
rule
c.
encoding
d.
feedback
Answer: b
Learning Objective: LO 1.2 Define communication and describe five characteristics of the
communication process.
Topic: The Communication Process
Difficulty Level: Moderate
Skill Level: Understand the Concepts
TB_Q1.26 Patrick knows that when he wants to get a haircut, he needs to call ahead for an
appointment. He knows this even though he has never been told directly. This example
illustrates a(n) _____ rule.
a.
explicit
b.
implicit
c.
content
d.
relational
Answer: b
Learning Objective: LO 1.2 Define communication and describe five characteristics of the
communication process.
Topic: The Communication Process
Difficulty Level: Moderate
Skill Level: Understand the Concepts
TB_Q1.27 Which of the following is an example of intrapersonal communication?
a.
talking to a friend about biology class
b.
telling your roommate about a personal problem
c.
mentally reviewing what you have to do that day
d.
ordering a pizza over the phone
Answer: c
Learning Objective: LO 1.7 List and explain five fundamental principles of communication.
Topic: Communication Principles for a Lifetime
Difficulty Level: Moderate
Skill Level: Understand the Concepts
TB_Q1.28 Sondra is conscious of her tendency to be soft-spoken and withdrawn in
communication situations. Based on this example, what characteristic of a competent
communicator does Sondra have?
a.
She effectively interprets verbal messages.
b.
She appropriately adapts her communication.
c.
She is aware of her own communication.
d.
She listens and responds thoughtfully.
Answer: c
Learning Objective: LO 1.7 List and explain five fundamental principles of communication.
Topic: Communication Principles for a Lifetime
Difficulty Level: Moderate
Skill Level: Apply What You Know
TB_Q1.29 Language is defined as consisting of _____.
a.
symbols and sounds
b.
rules and sounds
c.
context and rules
d.
symbols and rules
Answer: d
Learning Objective: LO 1.7 List and explain five fundamental principles of communication.
Topic: Communication Principles for a Lifetime
Difficulty Level: Easy
Skill Level: Remember the Facts
TB_Q1.30 According to the textbook, which of the following statements is most accurate
about nonverbal communication?
a.
Cultural differences have little impact on the way we interpret nonverbal messages.
b.
People are more likely to believe your verbal communication than your nonverbal.
c.
Nonverbal messages have a clear-cut beginning and ending point.
d.
Nonverbal messages may be intentional or unintentional.
Answer: d
Learning Objective: LO 1.7 List and explain five fundamental principles of communication.
Topic: Communication Principles for a Lifetime
Difficulty Level: Easy
Skill Level: Remember the Facts
TB_Q1.31 Which of the following statements is accurate concerning listening?
a.
Psychological noise helps make effective listening possible.
b.
Listening is primarily a passive task.
c.
Listening is the easiest communication skill to develop.
d.
Effective listeners are other-oriented.
Answer: d
Learning Objective: LO 1.7 List and explain five fundamental principles of communication.
Topic: Communication Principles for a Lifetime
Difficulty Level: Easy
Skill Level: Remember the Facts
TB_Q1.32 Kara’s friend states that she did not understand what Kara meant by her previous
statement. Kara restates her message by giving an example that is personally relevant to
her friend. Kara’s behavior best illustrates which of the principles of communication?
a.
effectively using and interpreting nonverbal messages
b.
appropriately adapting your messages to others
c.
being aware of your communication
d.
effectively adapting to the context of the communication
Answer: b
Learning Objective: LO 1.7 List and explain five fundamental principles of communication.
Topic: Communication Principles for a Lifetime
Difficulty Level: Moderate
Skill Level: Understand the Concepts
TB_Q1.33 Which of the following concepts is included in the definition of interpersonal
communication as discussed in the textbook?
a.
managing relationships
b.
impersonal
c.
one–to-many
d.
common goal
Answer: a
Learning Objective: LO 1.6 Identify and explain three communication contexts.
Topic: Communication Contexts
Difficulty Level: Easy
Skill Level: Remember the Facts
TB_Q1.34 Which of the following is an attribute of interpersonal communication?
a.
Interpersonal communication is linear.
b.
Interpersonal communication is a monologue.
c.
Interpersonal involves responding to people’s roles.
d.
Interpersonal communication involves mutual influence.
Answer: d
Learning Objective: LO 1.6 Identify and explain three communication contexts.
Topic: Communication Contexts
Difficulty Level: Easy
Skill Level: Remember the Facts
TB_Q1.35 Which of the following could be best described as an example of impersonal
communication?
a.
asking the teller at the bank to cash a check
b.
discussing skydiving with your English professor after class
c.
reviewing your notes for your history exam
d.
talking to your best friend about your job interview
Answer: a
Learning Objective: LO 1.6 Identify and explain three communication contexts.
Topic: Communication Contexts
Difficulty Level: Moderate
Skill Level: Understand the Concepts
TB_Q1.36 The textbook describes small group communication as a transactional process
among three to fifteen people who _____.
a.
meet often
b.
work in the same context
c.
are “in sync” with each other
d.
share a common goal
Answer: d
Learning Objective: LO 1.6 Identify and explain three communication contexts.
Topic: Communication Contexts
Difficulty Level: Easy
Skill Level: Remember the Facts
TB_Q1.37 Which of the following is an example of presentational communication?
a.
a radio talk show
b.
Oprah Winfrey delivering a graduation speech
c.
a faculty awards committee meeting to select scholarship recipients
d.
muttering to yourself as you study your French
Answer: b
Learning Objective: LO 1.6 Identify and explain three communication contexts.
Topic: Communication Contexts
Difficulty Level: Moderate
Skill Level: Apply What You Know
TB_Q1.38 Ted is a communication researcher working at a local hospital. He studies how
patients and their nurses and doctors communicate. He also studies how the hospital
communicates about its new weight loss campaign, “Drop It!” Ted is directly involved in
researching which area of communication?
a.
team communication
b.
small group communication
c.
health communication
d.
mediated communication
Answer: c
Learning Objective: LO 1.6 Identify and explain three communication contexts.
Topic: Communication Contexts
Difficulty Level: Moderate
Skill Level: Apply What You Know
TB_Q1.39 Aristotle’s definition of rhetoric is based on _____.
a.
the process of discovering the available means of persuasion in a given situation
b.
the use of gimmicks to get what you want
c.
another term for public communication
d.
the process of learning about language and symbols through nonverbal cues
Answer: a
Learning Objective: LO 1.6 Identify and explain three communication contexts.
Topic: Communication Contexts
Difficulty Level: Moderate
Skill Level: Understand the Concepts
TB_Q1.40 When a speaker adjusts what is being communicated as a response to the actions
of listeners, that speaker is ____ the message.
a. adapting
b. symbolizing
c. following
d. describing
Answer: a
Learning Objective: LO 1.7 List and explain five fundamental principles of communication.
Topic: Communication Principles for a Lifetime
Difficulty Level: Moderate