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True / False Questions
1. Teams are better than individual workers when risk is desirable.
2. The first team skill is the ability to assess whether or not a team will be
cohesive.
3. For teams that make or do things to be most effective, a relentless focus
on performance is required.
4. Teams that make or do things are the most effective when they deal with
"critical delivery points."
5. Teams are unique because each member cannot complete the work
without the work of other members.
6. A high-performance scorecard includes dimensions of production output,
member satisfaction, and capacity for continued cooperation.
7. High-performing teams usually have between 12 and 15 members.
8. Technical expertise is the most important team skill.
9. Communication skills are necessary for good teamwork.
10. Activity-based goals are more important than outcome-based goals in
team performance.
11. Storming is the first stage of team development.
12. The forming stage of team development is the point at which a group
begins to come together as a coordinated unit.
13. Minority viewpoints and tendencies to deviate from or question the group
direction are discouraged in the performing stage of team development.
14. A sense of premature maturity prevails in the forming stage of team
development.
15. When people are alone, they make decisions that have more risks than
when they are in teams.
16. The opposite of social facilitation is free-riding.
17. An extreme state of escalation of commitment is known as the innocent
bystander effect.
18. "Sucker aversion" is a direct result of social conformity.
19. The best strategy to counter social loafing is choking.
20. Groupthink is a phenomenon found in highly cohesive groups when team
members strive to maintain harmony at the expense of quality decision making.
21. The more difficult it is to get into a group, the more cohesive the group
typically becomes.
22. Gatekeeping, encouraging all participants in a group to contribute, is an
important interpersonal contribution that a team member can make to a team.
23. Cohesive groups do not always result in high performance.
24. A climate of trust, open communication, and risk taking is a critical
success factor that promotes more creativity in teams.
25. Divergent thinking emphasizes speed, accuracy, and logic.
26. Convergent thinking involves recognizing links among remotely associated
issues, and transforming information into unexpected forms.
27. Subdivision is a technique used to stimulate convergent thinking.
28. Problem reversal is a technique for generating creative ideas.
29. Electronic meetings are appropriate when the goal is to reduce status
effects or groupthink.
30. The main advantages of electronic meetings are anonymity, honesty, and
speed.
Multiple Choice Questions
31. Which of the following statements is a myth of teamwork?
32. A team is a group of people:
33. A team with a high score for continued cooperation:
34. Which of the following is a discipline of high-performing teams?
