28. Although many local stations have an official “policy book” to guide them, most print media have two such
statements: “operating policies” and “editorial policies.”
29. A newspaper’s Ombudsperson is responsible for investigating reader complaints, and otherwise generally
criticizing the paper’s performance.
30. The advertising industry has no real self-regulatory system in place to deal with complaints about
advertisers or advertisements.
31. Although advertisers might exert economic pressure on media to include or exclude certain content,
business practices of the media themselves have never done so.
32. Pressure groups can have great success in a wide range of attempts to influence mass media organizations,
but they cannot influence the FCC during the license renewal process.
33. Although pressure groups have had some positive results, certain groups have probably had too much power
and done more harm than good.