Effective Helping: Interviewing and Counseling Techniques 8th Edition

1 Instructors Manual with Test Bank for Effective Helping Interviewing and Counseling Techniques Eighth Edition Ricki E. Kantrowitz Westfield State University Barbara F. Okun Northeastern University and

1 1 1 SECTION II SUGGESTIONS FOR TEACHING EACH CHAPTER Chapter 1. Introduction CHAPTER REVIEW Chapter 1 introduces the human relations counseling model in the context of the 21st century. The chapter begins by describing the changes that have occurred in our society and

1 1 1 Chapter 10. Issues Affecting Helping CHAPTER REVIEW Chapter 10 focuses on the third dimension of the human relations counseling model, the societal, professional, and personal issues that affect human relationships. The chapter begins by emphasizing the impact of the helpers personal values on

1 Chapter 2. The Helping Relationship CHAPTER REVIEW With a focus on the significance of communication, Chapter 2 explores the nature and characteristics of effective helping relationships. This provides a foundation for the subsequent chapters in which the knowledge about and practice of helping skills and theoretical frameworks

1 Chapter 3. Communication Skills CHAPTER REVIEW Chapter 3 provides guidelines for developing communication skills. Communication skills are the fundamental basis of the helping relationship. This chapter discusses the cognitive and affective components of verbal and nonverbal messages, identifies and elaborates the elements of responsive listening, outlines ten

1 1 1 Chapter 4. Stage 1: Building Relationships and Establishing Goals CHAPTER REVIEW This chapter focuses on Stage 1 of the human relations counseling model, Building Relationships and Establishing Goals. The inherent conditions affecting the relationship stage are presented. These conditions include: initial contact; duration

1 Chapter 5. Helping Theory CHAPTER REVIEW Chapter 5 presents an overview of the major traditional theories of helping. The chapter begins by stressing the need to become aware of ones personal theory of helping. One must consider ones assumptions about the nature of human beings, including motivation,

1 1 1 Chapter 6. Current Theoretical Perspectives CHAPTER REVIEW Chapter 6 provides an introduction to contemporary postmodern perspectives of the helping relationship and psychological processes of human development and change. These perspectives transcend the traditional theories discussed in Chapter 5. They are more culturally sensitive,

1 1 1 Chapter 7. Introduction to Strategies CHAPTER REVIEW Chapter 7 provides an overview of the helping strategies derived from the theories discussed in Chapters 5 and 6. In addition to describing and presenting case examples, the chapter suggests skills and criteria necessary for the

1 1 1 Chapter 8. Stage 2: Applying Strategies CHAPTER REVIEW Chapter 8 examines the six steps involved in applying strategies during the second stage of the helping relationship. The six steps are: 1) mutual acceptance by helper and helpee of defined goals and objectives; 2)

1 1 1 Chapter 9. Crisis Theory and Intervention CHAPTER REVIEW Helpers are increasingly engaged in crisis intervention and disaster relief. Chapter 9 presents an overview of basic crisis and disaster theory. It discusses the application of helping relationship skills and strategies of the human relations