SECTION IV
CHAPTER-BY-CHAPTER RESOURCES
This section of the Instructor’s Resource Manual provides resources by chapter.
Teaching Resources
Chapter Outlines provide concise summaries for each chapter’s content. Instructors often read
assigned chapters several days or even weeks before teaching those chapters. In such cases, it’s
possible to forget some of the topics covered in a chapter or to remember them less clearly than
is desirable for teaching students. To assist instructors who do thorough readings of chapters well
in advance of classroom presentations, the summaries in this section furnish quick reviews to
refresh memory of coverage.
Learning Activities
Activities and exercises promote experiential learning by involving students in real or simulated
communication situations in which they can practice, observe, and assess skills. A good activity
teaches principles and spurs understanding of the conceptual bases of principles. Often, these
goals are accomplished in the process of debriefing an exercise after students complete it.
Instructional resources are NOT a substitute for conceptual discussions and they should NOT be
used to fill time in a classroom. Instead, activities, films, journals, and panels are teaching
resources. Like lectures and discussions, these resources clarify and fortify the content of a