CHAPTER 2
TALK ABOUT THEORY
Outline
I. Introduction.
A. Behavioral scientists are scholars who apply the scientific method to describe,
predict, and explain recurring forms of human behavior.
II. Two communication scholars view a heartwarming ad.
A. Glenn: An objective approach.
2. They want to explain and predict human behavior.
4. In science, theory and research walk hand in hand.
B. Marty: An interpretive approach.
2. The ad activates emotions by incorporating the form of the cycle within a mini-
narrative.
III. Objective or interpretive: Sorting out the labels.
A. The objective and interpretive approaches to communication study differ in starting
point, method, and conclusion.
B. Scholars who do objective study are scientists concerned with behavior and
attitudes.
III. Ways of knowing: Discovering truth or creating multiple realities?
A. Epistemology is the study of the nature of knowledge.
B. Scientists assume that truth is singular.
1. Reality is accessible through our senses.
3. Good theories are mirrors of nature, true as long as conditions remain the
same.
C. Interpretive scholars seek truth as well, but many interpreters regard that truth as
socially constructed through communication.
1. Truth is largely subjective and meaning is highly interpretive.
Copyright © 2018 McGraw-Hill Education. All rights reserved. No reproduction or distribution without the
prior written consent of McGraw-Hill Education.
2. Knowledge is always viewed from a particular standpoint.
3. The knower cannot be separated from the known.
5. Multiple meanings or multiple versions of truth are acceptable.
6. Successful interpretations are those that convince others.
IV. Human nature: Determinism or free will.
A. Scientists stress the forces that shape human behavior; interpretive scholars focus
on conscious choices made by individuals
B. Determinists argue that heredity and environment determine behavior.
2. Behavior is the response to a prior stimulus.
C. In contrast, interpretive scholars tend to use explanatory phrases such as “so that
or in order to because they attribute a person’s action to conscious intent.
1. They focus on conscious choices of individuals, not on why choices are made.
2. They believe that significant decisions are value laden.
D. As individual freedom increases, predictability of behavior decreases.
V. The highest value: Objectivity or emancipation?
A. When we talk about values, we are discussing priorities, questions of relative worth.
VI. The purpose of theory: Universal laws or guides for interpretation?
A. Scientists seek universal laws; interpreters strive to interpret individual texts.
VII. Objective or interpretive: Why is it important?
A. You cannot fully understand a theory without knowing its assumptions about truth,
human nature, the purpose of theory, and its values.
B. It is helpful when thinking through theories to have a way of organizing them into
VIII. Plotting theories on an objective-interpretive scale: A metatheoretical way of comparing
theories featured in the book. Objective and interpretive labels anchor the ends of a
continuum, with many theories in between.
Key Names and Terms
Behavioral scientist
A scholar who applies the scientific method to describe, predict, and explain recurring
forms of human behavior.
Rhetorician
A scholar who studies the ways in which symbolic forms can be used to identify with
people, or to persuade them toward a certain point of view.
Objective approach
The assumption that truth is singular and is accessible through unbiased sensory
observation; committed to uncovering cause-and-effect relationships.
Resonance principle of communication
Study of what it’s like to be another person, in a specific time and place; assumes there
are few important panhuman similarities.
Epistemology
The study of the origin, nature, method, and limits of knowledge.
Determinism
The assumption that behavior is caused by heredity and environment.
Empirical evidence
Data collected through direct observation.
Stanley Deetz
Communication scholar from the University of Colorado who believes that every general
communication theory has two prioritieseffectiveness and participation. His theory of
organizational communication is featured in Chapter 21.
Emancipation
Principal Changes
This chapter has been edited for clarity and readability but the content is consistent
with the previous edition of A First Look.
Kick-off Questions & Interaction Starters
What sorts of classes have you tended to enjoy: those in the humanities, such as
English or history, or those in the sciences, such as physics or math?
Copyright © 2018 McGraw-Hill Education. All rights reserved. No reproduction or distribution without the
prior written consent of McGraw-Hill Education.
Are you hoping that your study of communication theory will give you insight into
general laws of human nature, or insight into specific human situations?
Take a look at your department’s course offerings. Which courses most excite you?
Do you think they’re likely to have an interpretive or an objective bent to them?
Suggestions for Discussion
A dichotomy on a continuum
The principle challenge in presenting this material is to communicate the important
characteristics of the objective/interpretive dichotomy without oversimplifying, exaggerating, or
polarizing the discipline in absolute terms. Students need to understand that fundamental
differences exist between the two theoretical positions, but if they are seen as entirely
separate and mutually exclusive, then the nuances of the theories discussed throughout A
First Look will be compromised. In discussion, therefore, remind students that the camps are
themselves theoretical constructs designed to approximate, but not to straightjacket, reality.
Make sure that students don’t characterize interpretivists as completely subjective, solipsists
When discussing this chapter, be sure students understand that although the terms
scientific and objective are used interchangeably in the text, interpretive scholars do not
agree on a singular label. You may want to explain and discuss why some postmodern
communication scholars, for example, reject humanists’ emphasis on tradition, or why some
interpretive scholars mistrust rhetoricians’ emphasis on argument and conscious
intentionality. When Andrew raises this point with his class, he points out that interpretivists
like to argue about words because they very much believe that words are important, and the
very diversity of labels they choose reveals this commitment to the power of words. This is also
Theory and research
Be sure to emphasize the intimate relationship between theory and research. Although
the official subject of the book is the former, I encourage you to draw students’ attention to
how the authors integrate theory development and refinement with research; you might want
to remind them to look for the connection throughout the text. In many communication
programs (both at the undergraduate and graduate levels), students will take separate theory
and research methods courses. This is a good time to have a discussion about the overlap
between those areas of study. I have sometimes described theory as the “thinking” class and
methods as the “working” class, causing students who think this is work to laugh. What I
Exercises and Activities
Analysis of an ad
A good exercise is to ask students to bring their own print or television advertisements
to class the day you discuss the chapter. Depending on the size of your class, require each
student to write or present orally a short explanation of how the piece they’ve chosen would be
analyzed by an objective and an interpretive communication scholar. They’ll appreciate the
fine analyses produced by Sparks and Medhurst much more after they‘ve tried their own, and
you’ll be able to gauge their level of comprehension. The problems they encounter with this
assignment will help you to see what concepts require further explanation.
When Andrew teaches this chapter, he accomplishes this by first showing the
Lining up along the continuum
As you systematically work through the components of the objective and interpretive
perspectives, make sure students understand each binary set: singular truth vs. multiple
realities, determinism vs. free will, objectivity vs. emancipation, and so forth. With each pair,
ask your students to indicate with which element they are more comfortable. For example, a
Clarity / emancipation
Prediction / criticism
Unbiased / emotional
Effectiveness / participation
The first word is the objective choice, and the second word is the interpretive choice.
For each objective choice, students score a zero; for each interpretive choice, they score a one.
think they appear on one end of the continuum or the other or, as will probably the case for
most students, why they think they landed in the middle. As the course develops and their
knowledge of the field develops, this initial stand serves as a useful reference point. In
addition, you might ask students to suggest where other courses and instructors in the major
would be placed along the continuum. This activity helps contextualize the overall discipline
for students. It’s also an opportunity for you to be candid about where you fall on the
continuum, which serves as a reference point for students as they make sense of your
approach to teaching communication theory.
A similar approach can effectively integrate interactive classroom response devices
(“clickers”), particularly useful if you teach a larger lecture. After explaining the core concepts
of epistemology, determinism, objectivity or emancipation, and universal application versus
interpretive understanding, display a slide asking students to rank their position. You might
pose the question “What’s your view of human nature?” using a 6point scale from “totally
Further Resources
This article further clarifiesand complicates—the “scientific approach to communication
theory:
Charles Pavitt, “The Third Way: Scientific Realism and Communication Theory,”
Communication Theory, Vol. 9, 1999, pp. 162-188.
If you would like to read more about Em Griffin’s view of communication research, I’d
Alan G. Gross, Joseph E. Harmon, and Michael S. Reidy, Communicating Science: The
Scientific Article from the Seventeenth Century to the Present, Oxford University Press, New
York, 2009.
Free will and determinism
One of the finest discussions we know of the debate over free will and determinism is William
James, The Dilemma of Determinism, The Will to Believe and Other Essays in Popular
Philosophy, 1897, pp. 145-183. Because the text is sufficiently old that it is in the public
Other ideas to inform your discussions
Nancy Baym, Scott W. Campbell, Heather Horst, Sri Kalyanaraman, Mary Beth Oliver, Eric
Rothenbuhler, René Weber, and Katherine Miller, Communication Theory and
Research in the Age of New Media: A Conversation from the CM Café,” Communication
Monographs, Vol. 79, 2012, pp. 256-267.
Kathleen M. Galvin and Dawn O. Braithwaite, Theory and Research From the Communication
Field: Discourses That Constitute and Reflect Families,” Journal of Family Theory &
Juliane Mora, (2016). “Socially Constructing Learning Space: Communication Theory and
Pedagogy for Social Justice,” Review of Communication, Vol. 16, 2016, pp. 176-191.
Georgette Wang, “Culture, Paradigm, and Communication Theory: A Matter of Boundary or
Commensurability?,” Communication Theory, Vol. 24, 2014, pp. 373-393.