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Instructor Resource
Guerrero, Close Encounters
Discussion Questions
Chapter 14: Healing the Hurt
1. Think back to hurtful events that you have experienced in the past. Why is it that you
forgave some people, but not others? To you, are some events more forgivable than
others? Why or why not?
2. Repairing a damaged relationship is never easy. In your own words and using the
concepts in this chapter such as models of accommodation, remedial strategies and
forgiveness, how would you go about repairing a hurt relationship? What strategies are
not effective?
