○ Attitudes, beliefs, and values make up how we see ourselves, known as our self-
concept, which influences how individual audience members will respond to our
message.
▪ Remember that an attitude is an evaluation that makes a person respond favorably or
unfavorably toward an issue, a situation, or a person.
▪ A belief is a conviction regarding what is true and untrue.
▪ Values are strongly held beliefs that guide our behaviors and are also strongly shaped
by culture.
▪ By understanding your audience’s attitudes, beliefs, and values, you can better adapt
your speech topic to connect with them.
▪ If you are dealing with controversial social issues, you’ll need to demonstrate respect
for your audience’s attitudes, beliefs, and values regarding your topic, as these may
○ Audience knowledge is when you consider your listeners’ existing level of knowledge
about your speech topic. You can make educated guesses about how much your audience
already knows or what kind of information they need by reflecting on their demographics
and their attitudes, beliefs, and values.
▪ When possible, directly poll your audience while preparing your speech to gauge their