PART FIVE
MEETING CHALLENGES
TO LEADERS AND LEADERSHIP
To this juncture, the text has developed the task and transactional processes essential to effective
teamwork. Now the content moves from those basics into the more sophisticated issues related
to the designated leader and to the pressures and problems that groups experience. From there, it
probes problems teams can have with individuals, teams, and organizations.
CHAPTER 11
TEAMS AND DESIGNATED LEADERS:
ACHIEVING TEAM VISIONS
Performing the role of a designated leader is more than simply providing leadership. This
chapter develops the theory and application of that arduous task from how leaders get the job,
through qualities and qualifications for it, to the expectations others have of a leader. It
Chapter Outline
Sources of Power
Traditional Control Models
Contemporary Empowerment Models
Approaches to Leading
Situational-Contingency Approaches
Classic Leadership Styles
Contemporary Approaches
Expectations of Leaders
Motivating and Coaching
Managing and Moving
Planning and Following Through
Ensuring Processes
Learning to Lead
Summary
Exercises
Discussion Suggestions For Boxes
Leadership is . . . Leadership
This is a good quotation for students to apply to themselves.
Talking Points:
How much of Hock’s advice do you already apply to yourself, whether you are in any
leadership role or not?
Simply as students, how much effort do you apply to leading yourselves, as Hock defines
it?
It’s probably accurate to assume that effective students put the same kind of effort into
leading themselves as Hock recommends to a leader. That suggests a good student might
be halfway to being a good leader.
Are you aware of times you have lead a leaderwhen you might have influenced the
decisions or attitudes of people who have authority or leadership positions over you?
We Have Lots of Managers . . . We Need Leaders
1. Ask students what they would have expected from a Marine Corps Combat
Correspondents Association award-winning article on leadership. Does this fit their
expectations? Why or why not? People usually think of Marine leadership as
authoritarian and tough. How does this compute with the idea of leadership and love?
2. Find out how students relate the eleven principles from the USMC Guidebook to
examples of leaders whom they admire. Which ones, and in what ways, do those
3. In what ways do the eleven principles provide guidelines that students could use in their
present activities? What can they draw from them for their future experiences as
Natural Leader
This article is full of insights from Sharpnackit’s worth looking up and reading. Based just on
this excerpt, you might encourage students to think about:
1. How do they think Sharpnack’s ideas relate to them, right now, as students? Academia
2. How might a focus on becoming who they want to be affect their successes in college and
in their careers? How can they enlarge and enhance their context as people and as
leaders?
3. What leaders might they think of whose leadership seems a result of who they are, more
than of what they know or do? It might be interesting to relate these ideas to the concepts
Suggestions For Guiding Chapter Exercises
Exercise 1: Evaluation of Favorite LeaderComparing Notes
1. This exercise is good to follow up by discussing the three inset boxes (above). Ask
students to relate some of their examples to these three sets of ideas.
2. Ask them to prioritize their characteristics of good leaders. What is most important?
3. Ask to what extent their priority rankings of good leaders might vary according to a
Exercise 2: Leadership Style Comparison
This should follow up Exercise 1. Students should begin to see that situations and contexts will
influence what a leader needs to do.
Ask them to probe some of their examples to see if some good leaders, in fact, had some
bad characteristics.
Was one charismatic, gifted, inspiringyet authoritarian and pigheaded? It is possible.
Exercise 3: Persona Assessment of Leader Characteristics
This is excellent for a journal, but it’s also good for use in class. If you use it that way, have
Exercise 4
This is another intensive team-building exercise. It will force students to examine the leadership
and leader roles in their teams, but it also provides some structure with which to assess how the
team is working together. Debriefing this one, like the assessment for Chapter 10, is best done if
Additional Exercise
LEADERS AND GENDER: WHO’S RIGHT?
This exercise will provide students with some concrete information and expert opinion with
which to examine the possible differences between male and female styles of leading. Dr. Judy
B. Rosener, in an article in Harvard Business Review, reports differences according to research
investigating how women perceived their leadership. Respondents to the article both support and
refute her conclusions.
Objective
To examine some of the opinions and research about styles of women and men as leaders
Time
Outside of class about one hour; in class, one class period
Materials
Readingsprobably put on library reserve
Procedure
1. Obtain these readings:
Rosener, Judy. (1990). Ways women lead. Harvard Business Review, November-
2. Assign students to read the two articles.
3. Divide students into discussion groups.
5. Have groups report out.
7. Summarize conclusions.
Preparation of Materials
Instruction Sheet for Leaders and Gender: Who’s Right?
1. To what extent do you think it’s true that males use command-and-control, transactional,
reward/punishment styles whereas women use their charisma, interpersonal skills, hard work,
personal contact, encouragement, and involving others to empower and lead them?
2. What do you think of the comments in the second article? The critics are all respected
authorities on leading; yet their opinions are diverse. What points are important and why?
3. What questions do these articles raise in your minds about gender and leadership? What do
you think is important to know about this issue? In what ways might conclusions from these
Debriefing
Questions 1 and 2. Students may conflict at first, bringing in their gender biases, becoming
defensive. Ask them to look at these articles objectively. Their personal experience with male
Question 3. What do people expect of women as compared to men leaders? To what extent are
men and women both limited by the expectations of others? What might those limitations be?
Ask students to consider how a woman or a man might limit her or his own potential for leading
by stereotypes of male vs. female styles. If a woman believes she must be nurturing, for
example, will that keep her from being tough when she needs to be? If a man believes he must
be tough, will that keep him from being nurturing when he needs to be?
Question 4. Students may see that authoritarian leadership styles relate directly to the notion of
an allegedly male “command and control” style, and empowering leadership to what Rosener
identifies as a woman’s style. When they look at the comments in the debate section, however,
students may begin to detect signs of situational-contingency or group maturity leadership that
either sex might use as a basis for leading. Guide students to think about the difference between
Case Study: Words To Lead By
Here are some hypothetical leaders and the words that distinguish their leadership:
S. J. Ardmore: CEO of Capitol, Inc. Rules with an iron hand. Favorite expression: “Fire
that jerk.” Inherited the business and doesn’t know much about Capitol’s products or
procedures.
B. Swazie: Coach of Pro’s Football Team. Was All-American, coached several Super
Bowl teams. Favorite expression: “Man, you can do it!” Coaches every player to
develop his leadership potential, listens to players, and develops plays on their
suggestions.
R. L. French: Owner and President of Marvelous Management, a business employing
Questions
1. From what sources does each of these individuals draw his or her power?
2. How does each person appear to use that power?
Suggestions for Debriefing Case Study
Have groups report their findings. They should go something like this:
1. S. J. Ardmore’s source is mostly punishment power; the use is for revenge and control. The
style is authoritarian; the effect would be to terrorize and limit people.
3. R. L. French’s source is legitimate as owner and president. The use is minimal. The style is
4. B. F. Jenning’s source is referent; its use is in advising and mentoring others. The style is
empowering, and the effect is to influence open-minded exploration of campus issues toward
good decision making.
Additional Resources
Print Resources
Barge, J. K. (1994). Leadership: Communication skills for organizations and groups. New
York: St. Martin’s.
McClane, W. E. (1991). The interaction of leader and member characteristics in the leader-
member exchange (LMX) model of leadership. Small Group Research, 22, 283-300.
Margerison, C., & McCann, D. (1985). How to lead a winning team. Bradford, West Yorkshire,
England: MCB University Press.
Powell, G. N., & Butterfield, D. A. (1984). If “good managers” are masculine, what are “bad
managers”? Sex Roles, 10(7/8), 477-484.
Media Resources
Meeting the meeting challenge. Carlsbad, CA: CRM Films. 35 min.
The power dead-even rule and other gender differences in the workplace. Carlsbad, CA: CRM
Films. 36 min.