4. An airline company is designing a new on-line reservation system. They want to
add some direct-manipulation features. For example, they would like customers to
click a map to specify the departure cities and the destinations, and to click on the
calendar to indicate their schedules. From your point of view, list four benefits and
four problems of the new idea compared with their old system, which required the
customer to do the job by typing text.
Benefits:
a) Learning time probably reduced, but we would need usability study to
verify, particularly for novice users.
5. List a few guidelines for an effective 3D interface:
a) Provide overviews so users can see the big picture
b) Allow teleoperation
c) Offer X-ray vision so users can see into or beyond objects
6. List an example of teleoperation or virtual reality. Consider what a future
application (that does not presently exist) might do — be creative!