Sample Syllabus Format and Schedules
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SOUTHERN OREGON UNIVERSITY
BA446 Retail Management
Joan M. McBee
Course Description: Examines market strategy planning for retail management.
Major emphasis is on small- to medium-sized retail business plans.
Discusses retail management case problems.
Required Textbook ; Levy,Weitz, and Grewal, 10th edition
Online Environment: Participating in an online class is quite different than a face-to-face
class. Much of you what you get out of the course will depend on how much you put into the
If you have never taken an online course before, please make an appointment with the
instructor for an orientation.
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Topics Covered:
Management decisions made by retailers
Types of store-based and nonstore retailers
Changing demographics and values of retail customers
Evaluation: Activity Points
Midterm Exam 100
Final Exam 100
Grading Scale
A 100-93% C+ 79-77%
Tests: There will be two tests worth 100 points each. Each test may contain a mixture of
true/false, multiple choice and short essay questions. Students are expected to take the exams
according to the schedule listed in this syllabus. It is unfair to those students who are prepared
Assignments: Your assignment grade will include satisfactory completion of exercises, regular
and constructive participation on the discussion board, and completion of weekly quizzes. The
quizzes can be taken as many times as you like up to the due date. They are really a learning
tool for you and to help you get accustomed to the types of questions you will see on your
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Term Project: Please see the separate handout for your term project. You will be graded on
depth of evaluation, reference to course material, and grammar and punctuation. Papers are
due on June 9. Late papers will receive a 10% penalty. Papers should adhere to the School of
Student Responsibilities: Knowing that students often need to juggle school, work,
family, and other obligations, you need to know that I do not second-guess your
Withdrawal: The ultimate responsibility of withdrawing from the class rests with each
individual student to INITIATE and COMPLETE. Withdrawal is not automatic, but must be
dropping classes will receive an F, E, or other appropriate grade for the work completed.
Incompletes:
Disability Statement: It is the policy of Southern Oregon University that no otherwise qualified
person shall, by reason of disability, be denied access to, participation in, or benefits of any
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COURSE SCHEDULE
Date Subject Chapter
Week 1 Introduction to the World of Retailing 1
Types of Retailers 2
Midterm Chapters 1-8
Week 5 Customer Relationship Management 10
Week 6 Planning Merchandise Assortments 11
Buying Systems 12
Week 11 Final Exam Chapters 11-19
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BA446 RETAIL MANAGEMENT
TERM PROJECT
Your final project involves three separate parts. You can get started on this at any time, but your
recommendations and the detail of your answers will need to be completed closer to the end of the term
after you have read the chapters, completed your assignments, and gained a greater understanding of the
PART A: Compare at least seven products among four food retailers on
Variety
Assortment
The form attached will provide guidance for you. You should have seven forms completed for this
part of the project. From the information you gather, you are to come to some conclusions about
each retailer’s strategy. Give as much detail as you can. For each retailer identify:
a) the target market the you think the retailer is directing its efforts and why
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TERM PROJECT: PART A
Product #___: Type of Product_____________________________________________
STORE #1
STORE #2
STORE #3
STORE #4
Variety-
How many
variations are
represented?
(How many
types of choc.
chip cookies?)
Price
Location (on
shelf, in store)
Promotion
(Sale,
coupons,
samples,
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PART B: Evaluate store layout, design and visual merchandising.
Go to a store of your choice and evaluate the store layout, design and visual merchandising techniques
Explain your answers to the following questions:
I. Appearance
A. Is the store layout, design and visual merchandising techniques used consistent
with the exterior of the store and the location? What does it say about the type of
II. Fixtures
A. Does the lighting highlight merchandise, structure space, capture a mood, or
III. Promotion
A. Evaluate the store’s signage. Does it effectively sell merchandise?
B. Has the retailer used any theatrical effects to help sell merchandise?
IV. Layout
A. Does the store layout help draw people throughout the store? Why or
Sample Syllabus Format and Schedules
V. Merchandising
A. Has the retailer employed any techniques for achieving greater space
productivity such as using the “cube,” downsizing gondolas and racks,
VI. Summarize your suggestions on how this retailer can improve the shopping experience
for their customers, increase sales, and improve their image.
PART C: Evaluate Websites.
Go to the four retail web sites and shop for a product. For example, if I were shopping for a pair
of jeans, I
Secret, GAP, J. Crew, Levi because they all offer about the same quality and target similar
markets. Answer the following questions in detail:
a) Identify the retailers you chose and why.
d) Compare the retail offerings of the product you were shopping for:
a. product quality
b. price
e) Which one of these sites would you use? Why?