5. Process standards address nursing activities that nurses perform, and are written
statements including nursing actions of assessment, diagnosis, interventions, and
6. Outcome standards address the end results of client care, and so are patient-centered and
usually identified along with the process standards. The standards of patient/client care
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1. Standards
• Established norms of expected conduct.
• Provide guidelines for care provided and professional responsibilities.
• Standards of nursing are usually classified in one of three ways
o Structure standards
2. Criteria and indicators
• Criteria
o Predetermined elements, qualities, or characteristics
o Used to measure the extent to which a standard is met
• Indicators