Chapter 7: Overview of Nursing Management
Learning Outcome 1
Explain the traditional management functions of planning, organizing, staffing, directing,
coordinating, and controlling.
Concepts for Lecture
1. Planning is the most basic and essential function of management, deciding in advance
what needs to be done for the day, month, year, or years ahead. Unusual events might
2. Organizing relates people and activities in order to fulfill organizational objectives. An
organization facilitates this through vertical and horizontal differentiation.
a. Vertical differentiation: establishment of a hierarchy needed to do the work of the
3. Staffing provides for adequate personnel to fulfill the organization’s objectives. Usually,
the overall plan is determined by administrators (which may be a nurse manager), but the
nurse manager monitors how successful the staffing pattern is to provide input for
4. Directing is a function that gets work done through others, and includes five specific
concepts:
a. Giving directions: Directions should be clear, concise, and consistent, and should
conform to the situational requirements; be aware of tone in different situations.
5. Coordinating is the act of assembling and synchronizing people and activities so that they
6. Controlling is the regulation of activities in accordance with plans, and is a function of all
managers at all levels. Its basic objective is to ensure that the task to be accomplished is
PowerPoint Slides
1. Traditional management functions: planning
Most basic, essential function
Involves analysis of situation and possible problems.
Reasons for planning
o To focus attention on objectives
2. Traditional management functions: organizing
Relates people and activities in order to fulfill organizational objectives through:
3. Traditional management functions: staffing
Provides adequate personnel to fulfill the organization’s objectives.
4. Traditional management functions: directing
Function that gets work done through others
Five concepts of directing
o Giving directions
5. Traditional management functions: coordinating
6. Traditional management functions: controlling
Regulation of activities in accordance with plans
A function of all managers at all levels
Figure 7-3: A graphic depiction of the management functions
Suggestions for Classroom Activities
Split the class up into six groups and assign each group a traditional management
Reference
Curtain, L. (1991). Strategic planning, asking the right questions. Nursing Management,
22(1), 78.
Learning Outcome 2
Concepts for Lecture
1. Nursing management differs from general management in their philosophies of service; a
2. The Nursing Administration Research Project (NARP) proposed a set of priorities; the
top ten of these important research concerns address the uniqueness of nursing
management:
a. Effects of the managed care environment on patient outcomes
b. Impact of organizational change(s) on patient outcomes
c. Development of tools to measure nurse-sensitive patient outcomes
PowerPoint Slides
1. Nursing management v. general management
The greatest difference is nursing’s philosophy of service.
A unique approach is required due to nursing’s social responsibility.
Nursing requires dual management:
2. Priorities for nursing management
Proposed by the Nursing Administration Research Project (NARP)
Address the uniqueness of nursing management:
(1) Effects of the managed care environment on patient outcomes
(2) Impact of organizational change(s) on patient outcomes
Figure 7-2: The various levels of management: top, middle, and front line
Suggestions for Classroom Activities
As a homework assignment, have students create a Venn diagram comparing and
Reference
Fedoruk, M. (2000). The nurse executive: Challenges for the 21st century. Journal of
Nursing Management, 8, 1320.
Learning Outcome 3
Identify at least five key characteristics of effective nurse managers.
Concepts for Lecture
1. The nursing field is labor-intensive, and employees have a wide variety of experience and
educational backgrounds, challenging the nurse manager to create the kind of
2. Roles of effective nurse managers
a. Accomplishing the goals of the organization or nursing division
b. Maintaining the quality of patient care within the financial limitations of the
PowerPoint Slides
1. Responsibilities of the nurse manager
Create an environment that facilitates quality nursing practice, keeping in mind:
o The nursing field is labor-intensive.
Accurately understand:
2. Objectives of effective nurse managers:
(1) Accomplishing the goals of the organization or nursing division
(2) Maintaining the quality of patient care within the financial limitations of the
Case Study: The New Manager
Suggestions for Classroom Activities
Have students shadow a nurse manager. Then, have a student-led discussion about the
key characteristics and responsibilities of an effective nurse manager. Encourage
Reference
Adopted from Tannenbaum, R., and Schmidt, W. (1965). How to choose a leadership
Learning Outcome 4
Discuss the strengths and weaknesses of different systems of nursing care delivery.
Concepts for Lecture
1. The nursing care delivery systems demonstrate ways of organizing nurses’ work for the
nurse manager. All of the systems have advantages and disadvantages for quality of care,
2. The case method traces back to the earliest days of nursing. Nurses were assigned to give
total care to each client, and reported to the head nurse, their immediate superior.
3. The functional method evolved as a way to deal with multiple levels of caregivers. Care
is provided by assignment of tasks, rather than clients; each caregiver performs one
4. Team nursing was developed to deal with the influx of postWorld War II workers and
the head nurse’s overextended span of control. Teams consisted of the senior professional
PowerPoint Slides
1. Systems of nursing care delivery
Demonstrate ways a nurse manager can organize nurses’ work.
2. Case method
Earliest method
3. Functional method
Evolved as a way to deal with multiple levels of caregivers.
Care was provided by assignment of tasks, rather than of clients.
Each caregiver performed certain tasks in keeping with her education and
experience:
4. Team nursing
Developed to deal with the influx of postWorld War II workers and the head
nurse’s overextended span of control
Teams consisted of:
o The senior professional nurse becoming the leader;
Suggestions for Classroom Activities
Ask students to describe the pattern of patient care (team, case, primary, functional, and
so on) used in a clinical setting with which they are familiar. As group work, ask them
to evaluate the outcome in terms of patient benefits and satisfaction, and nurse
competencies and satisfaction. What pattern of patient care would be the best, given the
patient population, nursing staff competencies, and skill of the nurse manager on the
unit? Have them draw an organizational chart of the unit showing the lines of authority
and responsibility.
Learning Outcome 5
Apply the management assessment tool to a health care setting issue.
Concepts for Lecture
1. In order for a manager to manage the work and adequacy of the personnel and the
resources to provide prepared employees, the proper ratio must be assessed. Once an
PowerPoint Slides
1. Management assessment guide
The proper ratio must be assessed so a manager can manage the work and
Table 7-3: The essential elements a manager should consider when analyzing a
management situation; these elements have been summarized in the managerial assessment
tool.
Suggestions for Classroom Activities
GENERAL CHAPTER CONSIDERATIONS
1. Have students study and learn key terms listed at the beginning of the chapter.
2. Have students complete end-of-chapter exercises either in their book or on the MyNursingKit
Web site.
MYNURSINGKIT