94 CHAPTER 18 / Culturally Responsive Nursing Care
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Describe ways culture influences communication patterns and how to
provide linguistically appropriate care.
Concepts for Lecture
1. Cultural values greatly influence communication patterns within the
family group, the norm for family size, and the roles of specific fam-
ily members. In some families, the man is considered the provider
2. The National Standards for Culturally and Linguistically Appropri-
ate Services in Health Care (CLAS) standards are intended to ad-
vance health equity, improve quality, and help eliminate health care
disparities by establishing a blueprint for health and health care or-
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Create self-awareness of your own culture, beliefs, biases, and assumptions.
Concepts for Lecture
1. The heritage assessment tool on page 290 is
a set of questions to be
used to describe a given client’s—or your own—ethnic, cultural, and
religious background. In performing a heritage assessment it is help-
2. Self–awareness of personal biases can enable nurses to develop mod-
3. In learning how to provide culturally responsive care, the nurse must
first understand his or her own culture, beliefs, and assumptions.
There are many models documented in the literature to deepen this
self-exploration. Campinha–Bacote (2007) offers the ASKED mne-
monic model to develop cultural consciousness:
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wareness: Am I aware of my biases and prejudices, as well as
racism and other “isms”?