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Finkelman, Leadership and Management for Nurses: Core Competencies for Quality Care, 3e
Chapter 13 – Thinking Critically
This activity contains 3 discussion questions and 2 application exercises.
Discussion Questions:
1. What does collaboration mean to you?
2. What does coordination mean to you?
3. What may be the impact of conflict in the healthcare setting?
Application Exercises:
The examples of strategies to improve nurse-physician relationships are broad. What do
you think about them?
1.
Divide into teams and have each team take one of the strategies. Switch off strategies
among the teams in the class, and discuss the advantages and disadvantages of the
strategy identified by another team. How would you respond to the strategy? Have you
experienced or observed any abusive behavior yourself or among staff? Do you think one
of these strategies might prevent this type of behavior? Each team should explore the
strategy. How would it work? Would it be offensive to staff (nurses or physicians)? It is
important to consider the nurses’ and physicians’ viewpoints.
Collaboration
2.
Provide an example of collaboration that you observed or participated in during clinical.
Apply content from this chapter to your example. Share with your team.
Finkelman, Leadership and Management for Nurses: Core Competencies for Quality Care, 3e
Chapter 13 – ANSWER KEY Thinking Critically
Discussion Questions:
1.
Answers will vary but should include basic information regarding collaboration, such as:
2.
Answers will vary but should include basic information regarding collaboration, such as:
3.
Answers will vary but should include the following:
The common assumption about conflict is that it is destructive, and it certainly can be.
Application Exercises:
1.
Answers will vary from group to group.
Chapter number: 13
Finkelman, Leadership and Management for Nurses: Core Competencies for Quality Care, 3e
2.
Answers will vary depending on the specific example of collaboration chosen by the
student. Information the student may use when supporting the response includes:
To be effective in collaboration, staff require a number of skills:
• Communication skills are critical. Verbal skills are the focus; however, in some
