Nursing Chapter 10 Homework Generation Characteristics Generation Nexters Millennials Generation Next

subject Type Homework Help
subject Pages 4
subject Words 1006
subject Authors Anita Finkelman

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Finkelman, Leadership and Management for Nurses: Core Competencies for Quality Care, 3e
Chapter 10 Thinking Critically Questions
This activity contains 3 Discussion Questions and 3 Application Exercises.
Discussion Questions:
What are the generations that are in practice today, and how do their characteristics
impact the work environment and patient care? (Online Application Option)
What is the management role in improving the organizational culture? (Online
Application Option)
How is the healthcare workforce influenced by diversity? (Online Application Option)
Application Exercises:
Consonant and dissonant cultures can be found in many organizations. It is important to
understand the differences between a consonant and a dissonant organization culture to
improve an organization’s culture. Select an organization (a hospital unit, home care
agency, school, or other clinical site that you have worked in as a student or staff or you
might choose your school, other schools attended, an organization you belong to, and so
on). Determine if the culture of that organization is consonant or dissonant, and provide
your rationale. When you are doing your assessment, use the characteristics of a
dysfunctional or dissonant organization culture. You will also want to consider how
members of the organization share values, group behavior norms, and communication
methods with new members. Is the organization adaptive, and in what ways? Is it rigid
and what effect does this have on its members (staff)? What is your feeling about the
organization? We all get these feelings when we have been in an organization. How
comfortable does it feel to be in the organization? What influences your reaction? (Online
Application Option)
Interview or ask a member of the human resources department in a local hospital to
discuss how diversity in the workforce affects what the human resources department does
and its processes. Share your work in teams. (Online Application Option)
Why is diversity considered part of the patient-centered competency? Describe examples
of this connection. (Online Application Option)
Finkelman, Leadership and Management for Nurses: Core Competencies for Quality Care, 3e
Chapter 10 ANSWER KEY Thinking Critically Questions
Discussion Questions:
[Answers regarding the impact of each generation on the work environment and patient
care will vary per the student’s opinion]
There are 4 key generations currently in the nursing workforce, including:
Traditional Generation
Generation X
o Characteristics: The core values of Generation X staff are diversity,
[Answers will vary per student’s opinion]
Management’s role in improving organization culture begins with management’s
[Answers will vary per student’s opinion]
Healthcare staff affect an organization’s culture and vice versa. The staff brings its own
personal culture into the organization; in addition, the staff represents several
[Answers will vary according to the HCO that is chosen]
Chapter number: 10
Finkelman, Leadership and Management for Nurses: Core Competencies for Quality Care, 3e
[Responses will vary]
[Responses will vary]
Diversity is considered part of patient-centered care because ethnicity and culture can

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