Networking Chapter 9 Answer False The Disaster Recovery Coordinator Should Work With The Human Resources

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Guide to Disaster Recovery

Chapter 9 Solutions

Review Questions

1. What activities occur when an organization implements its disaster recovery plan? Answer: 1.)

Responsibilities for implementation will be assigned to disaster recovery planning team members as

well as departmental groups. 2.) An implementation schedule will be developed with time lines and

preplanned progress evaluations. 3.) The disaster recovery documentation will be distributed to all

2. Disaster recovery training and awareness raising occur at what level of an organization? Answer:

3. Modified and new procedures might be required to implement a disaster recovery plan. At what

level of an organization are these procedures written? (Choose all that apply.) Answer:

4. Equipment might have to be purchased and deployed to implement the disaster recovery plan. At

what level of an organization is this equipment purchased? Answer:

5. Who directs the activities required to implement the disaster recovery plan? Answer:

6. Who is responsible for managing documentation for the disaster recovery plan? Answer:

7. What are the advantages and disadvantages of distributing the disaster recovery plan on an intranet?

8. What are the advantages and disadvantages of distributing the disaster recovery plan on a hosted

9. What are the advantages and disadvantages of distributing the disaster recovery plan on a CD-

10. What questions should an organization ask before selecting a backup system? Answer:

11. What is the advantage of using an ROI analysis to evaluate mitigation steps? Answer: Using the

12. What types of communications are economic ways to increase awareness of the importance of the

disaster recovery plan? (Choose all that apply.) Answer:

13. When managers and supervisors make announcements in their meetings about implementing the

disaster recovery plan, what information should the announcements include? (Choose all that

apply.) Answer:

14. What are the five target audiences for disaster recovery training in an organization? Answer:

15. Which of the following groups should receive training on safety and health procedures? (Choose all

that apply.) Answer:

16. Which of the following groups should receive training in procedures for working with insurance

companies? Answer:

17. Why should disaster recovery training for middle managers cover topics in greater depth than the

18. Training specific response teams is the least complicated aspect of disaster response and recovery

19. Training for supervisors is designed so that sessions can be held independently, grouped for the

20. The disaster recovery coordinator should work with the Human Resources or Training Department

to ensure that trainers receive a list of all employees who are scheduled to attend specific training

Hands-On Projects Tips

The hands-on projects in this text are designed for students to gain experience in developing a disaster recovery

plan. Students are expected to select an organization for which to develop a plan. This may be easier for

students that are in adult-oriented evening programs than it is for students in a traditional four-year program

or graduate program and who are not employed or do not have any work experience. Students can work solo

or in groups to develop the disaster recovery plan.

The projects in each chapter call for students to develop sections of a disaster recovery plan that are explained in

that chapter. As the course is completed the students should have their disaster recovery plan completed.

In grading the hands-on projects the instructor should consider the following:

Not all hands-on projects in this chapter will apply to all organizations. Students should complete the projects

that are appropriate for the organization for which they are developing a disaster recovery plan.

Project 9-1

This project is designed for the student to learn how to implement a disaster recovery plan. Students are to

assign responsibilities for implementation in the organization for which they are developing a disaster

recovery plan. This includes assignments for directing activities, changing existing procedures, purchasing

Project 9-2

This project is designed for the student to learn how to implement a disaster recovery plan. Students are to

establish an implementation schedule for the organization for which they are developing a disaster recovery

plan. Activities should follow the sample schedule shown earlier in Table 9-4.

Project 9-3

This project is designed for the student to learn how to implement a disaster recovery plan. Students are to

develop a disaster recovery distribution plan for the organization in the organization for which they are

Project 9-4

This project is designed for the student to learn how to evaluate disaster mitigation procedures and activities.

Students are to conduct an ROI analysis for deploying UPS devices on the servers of the organization for

Project 9-5

This project is designed for the student to learn how to evaluate disaster mitigation procedures and activities.

Students are to conduct an ROI analysis for deploying data backup systems on servers of the organization

Project 9-6

This project is designed for the student to learn how to develop an employee awareness campaign for the

organization for which they are developing a disaster recovery plan. They are to show how to use the

following communications channels:

• Employee newsletters

• Bulletin boards

Project 9-7

This project is designed for the student to learn how to develop an employee awareness campaign for the

organization for which they are developing a disaster recovery plan. Students are to write announcements

for managers and supervisors to make at departmental and work group meetings about the organization’s

Project 9-8

This project is designed for the student to learn how to develop an employee awareness campaign for the

organization for which they are developing a disaster recovery plan. In this assignment students will develop

disaster recovery awareness campaigns for the organization’s customers and business partners and show

how they will use the following communications channels:

Project 9-9

This project is designed for the student to learn how to develop an external awareness campaign for the

organization for which they are developing a disaster recovery plan. In this assignment students will write

announcements to use in disaster recovery awareness campaigns for the organization’s customers and

business partners. Although these two campaigns require different materials, be sure to cover the following

areas in both:

• Basic description of disaster recovery planning

Project 9-10

This project is designed for the student to learn how to develop training programs for the organization for which

they are developing a disaster recovery plan. In this assignment students are to develop general disaster

recovery training modules for the organization. They are to cover the areas shown in Table 9-8.

Project 9-11

This project is designed for the student to learn how to develop training programs for the organization for which

they are developing a disaster recovery plan. In this assignment students are to develop specialized disaster

recovery training modules for managers, supervisors, and response teams. They are to cover the areas shown

in Table 9-9.

Project 9-12

Case Projects Discussion

The case projects in this book all cover the same company, Harris and Heartfield Manufacturing. As with the

hands-on projects, the case projects are designed to build skills and knowledge for disaster recovery

Case Project: Harris and Heartfield Manufacturing

This project is designed to help students understand how launch awareness campaigns about disaster recovery.

Optional Team Case Assignments Discussion

The optional team case assignments in this book are designed to develop communications and research skills of

students. The assignments in each chapter require students to do an activity that they will likely need to

accomplish during the disaster recovery planning process.

Team Case Assignment 1

This assignment requires student is to identify methods of communication that their organization could use to

Team Case Assignment 2

This assignment requires student is to identify possible sources of general disaster recovery training. After they