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Guide to Disaster Recovery
Chapter 4 Solutions
Review Questions
1. What types of requirements or pressures can organizations face when deciding how to prioritize
business processes and facilities for disaster recovery? Answer: Legal/regulatory requirements,
2. What potential consequences do organizations face if they fail to comply with disaster recovery
requirements or expectations? Answer: Legal/regulatory requirements: Loss of license or permits,
3. When the disaster recovery planning team is ranking business processes and requires consensus
building to agree on the rankings, what should the planning coordinator do? Answer: The disaster
4. When departments present opposing views about prioritizing business recovery processes, what
should their presentations cover? Answer: Introduction and definition of business process, Existing
5. What are critical systems and functions? Answer: Those that absolutely must be in place for any
8. What are desirable systems and functions? Answer: Those that improve working conditions and
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9. What information does the IT system and support analysis sheet provide? Answer: Details on
10. Which support departments need to participate in classifying systems and functions as critical,
essential, necessary, or desirable? Answer: IT and network management, telecommunications,
11. What information does the business process disaster recovery chart of responsibilities provide?
12. What information does the facility disaster recovery chart of responsibilities provide? Answer: A
13. What information does the department disaster recovery chart of responsibilities provide? Answer:
14. During the last decade, how has the nature of business continuity insurance changed? Answer: Most
15. Among events not caused by weather, what was the most costly natural disaster in the 1990s?
16. What was the most costly weather-related natural disaster in the 1990s? Answer: Hurricane George
17. In which areas should the insurance review subcommittee evaluate insurance coverage and needs?
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18. What terms and conditions of an insurance policy should the insurance review subcommittee
19. Why is it important to understand how an insurance policy values assets? Answer: Understanding
20. Why is it important to understand what an organization must do to collect insurance coverage if a
disaster strikes? Answer: This is important because recovering from disasters can consume large
21. Why should the insurance subcommittee review a policy’s terms and conditions related to having a
disaster recovery plan in place? Answer: Having a well designed and tested disaster recovery plan in
22. What research activities should be completed before the planning team starts to develop disaster
recovery procedures? Answer: Facility exposure inventories, Business process inventories, Business
23. Why is it important to ensure that the files of the disaster recovery planning coordinator are well
24. Who should be on the insurance review subcommittee? Answer: Disaster recovery planning team
Hands-On Projects Tips
The hands-on projects in this text are designed for students to gain experience in developing a disaster recovery
plan. Students are expected to select an organization for which to develop a plan. This may be easier for
students that are in adult-oriented evening programs than it is for students in a traditional four-year program
or graduate program and who are not employed or do not have any work experience. Students can work solo
or in groups to develop the disaster recovery plan.
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The projects in each chapter call for students to develop sections of a disaster recovery plan that are explained in
that chapter. As the course is completed the students should have their disaster recovery plan completed.
In grading the hands-on projects the instructor should consider the following:
Project 4-1
This project is designed for the student to learn how to complete support analysis sheets that are discussed in
this chapter. Students are to use the support analysis sheet or create a similar form on their own. Students
Project 4-2
This project is designed for the student to learn how to complete support analysis sheets that are discussed in
this chapter. Students are to use the support analysis sheet or create a similar form on their own. Students
Project 4-3
This project is designed for the student to learn how to complete support analysis sheets that are discussed in
this chapter. Students are to use the support analysis sheet or create a similar form on their own. Students
Project 4-4
This project is designed for the student to learn how to complete support analysis sheets that are discussed in
this chapter. Students are to use the support analysis sheet or create a similar form on their own. Students
Project 4-5
This project is designed for the student to learn how to complete support analysis sheets that are discussed in
this chapter. Students are to use the support analysis sheet or create a similar form on their own. Students
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Project 4-6
This project is designed for the student to learn how to complete support analysis sheets that are discussed in
this chapter. Students are to use the support analysis sheet or create a similar form on their own. Students
Project 4-7
This project is designed for the student to learn how to develop a chart of responsibilities for disaster response
and recovery planning. Students are to use the sample business process disaster recovery chart of
Case Projects Discussion
The case projects in this book all cover the same company, Harris and Heartfield Manufacturing. As with the
hands-on projects, the case projects are designed to build skills and knowledge for disaster recovery
Case Project: Harris and Heartfield Manufacturing
This project is designed to help students understand how insurance policies can aid in disaster recovery. In this
Optional Team Case Assignments Discussion
The optional team case assignments in this book are designed to develop communications and research skills of
Team Case Assignment 1
This assignment is designed to familiarize students with disaster recovery insurance. The assignment is to
research the types of coverage offered by five different insurance companies and then write a one-page
Team Case Assignment 2
This assignment is designed to familiarize students with methods to compare disaster recovery insurance.