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Guide to Disaster Recovery
Chapter 2 Solutions
Review Questions
1. What steps make it easier to successfully change an organization or implement an enterprise-wide
2. Who should brief executives on the disaster recovery planning effort? Answer: The coordinator of
3. How will executive support for disaster recovery planning affect the planning effort? Answer: It
4. Every department in the enterprise needs to be represented on the disaster recovery planning team.
5. Departmental disaster recovery planners should not work with their corporate planning team, but
6. Disaster recovery planners should determine if their team is missing any important skills, and then
7. All members of the disaster recovery planning team should take responsibility for researching
8. Very few organizations need outside help at any stage of their disaster recovery planning. Answer:
9. An organization does not need to build awareness of its disaster recovery planning efforts early in
10. How can an organization’s size, geographic distribution, and business processes affect the disaster
11. Any statement that an executive makes regarding an organization’s disaster recovery planning
should be ___________. Answer:
12. Within an organization, who is responsible for briefing the board of directors about disaster
13. Explain why disaster recovery planners must work within the structure of the organization for
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14. What role should the Public Relations Department have during the early stages of disaster
15. Why should key public relations personnel and legal counsel work with executives before the
executives make statements about disaster recovery planning? Answer: So the executive will
16. Explain how to keep executive champions interested in disaster recovery planning. Answer:
17. Organizations need which of the following to successfully implement a disaster recovery plan?
Answer:
18. The major obstacle to training a disaster recovery planning team is __________. (Choose all that
apply.) Answer:
19. Explain two important skills that a disaster recovery planning coordinator should have. Explain
how these skills will help the coordinator and the team accomplish their goals. Answer: There are
20. Explain the purpose of an activity log. Answer: The activity log will work as a reference tool to
21. Explain the benefits of forming interdepartmental subcommittees for disaster recovery planning.
22. Explain how the central IT and network management functions can help departmental planning
groups achieve their goals for disaster recovery planning. Answer: 1) Advise on cost of potential
23. What factors influence the salaries of full-time disaster recovery planners? Answer: Location,
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24. Explain why the budget structure for centralized offices of disaster recovery planning differs from
that of part-time coordinators. Answer: There are usually fewer staff involved and less overhead
25. What major activities should the planning team accomplish during Step One of disaster recovery
planning? Answer: 1) An executive level champion should be identified who can embody the
Hands-On Projects Tips
The hands-on projects in this text are designed for students to gain experience in developing a disaster
recovery plan. Students are expected to select an organization for which to develop a plan. This may be
easier for students that are in adult-oriented evening programs than it is for students in a traditional four-
year program or graduate program and who are not employed or do not have any work experience.
Students can work solo or in groups to develop the disaster recovery plan.
In grading the hands-on projects the instructor should consider the following:
Project 2-1
This project is designed for the student to learn how to communicate with department managers about
launching a disaster recovery planning project. Students are to write a memorandum that informs all
department heads in the organization for which they are developing a disaster recovery plan how to
prepare for the first meeting of the disaster recovery planning team. The memo should include:
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Project 2-2
This project is designed for the student to learn how to prepare for the first meeting of a disaster recovery
planning team. Students are to develop an agenda for the first meeting of the enterprise disaster recovery
planning team that is appropriate for distribution to all department heads or appointed departmental
representatives. The agenda should include the following items:
Project 2-3
This project is designed for the student to learn how to develop a draft budget document for a disaster
recovery planning project. Students should include as many budget items as they think are necessary. If
students cannot estimate the expense for a specific item, they should develop a list of research questions
that can help them determine its cost. The draft budget document should also include:
Case Projects Discussion
The case projects in this book all cover the same company, Harris and Heartfield Manufacturing. As with the
hands-on projects, the case projects are designed to build skills and knowledge for disaster recovery
Case Project: Harris and Heartfield Manufacturing
This project is designed to help students internalize the importance of disaster recovery planning and be able
to communicate their viewpoints to others. In this assignment students have been asked to prepare for a
Optional Team Case Assignments Discussion
The optional team case assignments in this book are designed to develop communications and research skills
Team Case Assignment 1
This assignment is designed to familiarize students with disaster recovery planning resources on the Internet.
Students are to use the Internet to identify sources for training the disaster recovery planning team,
including professional training organizations, colleges, and universities.
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Team Case Assignment 2
This assignment is designed to familiarize students with certification for disaster recovery planners that may
be relevant in their countries. Students are to use the Internet to locate certifications in the United States