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UNIT 2 REVIEW QUESTIONS ANSWER KEY GO BACK TO INDEX
2-1) List three student organization clubs.
2-2) What does RSES stand for?
2-3) What does ACCA stand for?
2-4) What does AHRI stand for?
2-5) What does ASHRAE stand for?
2-6) What does NATE stand for?
2-7) What section of the EPA regulations requires technician certification?
2-8) The exam has been developed over the years with input from
manufacturers, trade associations, instructors, and other industry experts.
2-9) What is the name of the vocational industrial club for students in high schools,
trade schools, and community colleges?
2-10) What organization was founded in the late 1990s by a group of air conditioning
educators, counselors, and administrators responsible for the various aspects of
HVACR training?
2-11) List the eleven specialty areas for the NATE service technician
certification program.
2-12) The core exam for the NATE certification program covers what topics?
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2-13) What is the difference between a code and a standard?
2-14) What precaution should be taken if you find that during the course of the day
your uniform becomes soiled?
2-15) When might it be necessary for you to use a drop cloth?
2-16) When making a repair, what information should you relay to the customer?
2-17) If you locate an additional problem or pending problem with a customer's
system and they choose not to have you provide that repair, what should you do?
2-18) What is one of the primary complaints that customers have regarding service
calls?
2-19) Why are many common drinks, such as sodas, not adequate for your protection
against heat stress injury?
2-20) When would it be appropriate to tell the customer that the previous technician
messed up their system when performing the last service call?
