3. Was Sapanan’s process in searching for and selecting suitable partners appropriate? Are
there any other ways to find suitable importers who could support the company’s brand
building activity?
Initially, Sapanan didn’t have to search for partners because Sappé’s exporting was
initiated by its buyers. For example, a Hungarian engineer who wanted to own a business
approached Sapanan during a trade show. When on vacation in Thailand, a beverage
However, not all contacts were fruitful or reliable. For example, at a trade show, a buyer
from Eastern Europe requested product samples and specifications. After receiving this
requested information, the buyer launched his own brand by imitating the product
specifications of Sappé.
Since the importers were more familiar with local market conditions, Sapanan had to
depend on them to plan marketing activities. Thus, these activities tended to reflect the