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Prob08-08.xlsx
Problem 8-08
Repack Solutions Inc.
Quality Costs and Percentages
Percent Cumulative % Cost Qual. Cost Category Total Defects by Category
Checking boxes 48.97% 48.97% $715,000 Appraisal Appraisal $775,000
Eqpt. downtime 27.57% 76.54% 402,500 Int. Fail. Internal Failure $581,500
$1,460,000
Original Data Defects by Category
Checking outbound boxes for errors $715,000
Quality planning 12,500 Cust. complaints $40,000 Ext. Fail.
Downtime due to conveyor/computer problems 402,500
Packaging waste 80,000 Eqpt. downtime 402,500 Int. Fail.
Incoming product inspection 60,000 Pkg. waste 80,000 Int. Fail.
Pareto Chart
80.00%
100.00%
120.00%
40.00%
50.00%
60.00%
Repack Solutions, Inc.
Percent
Cumulative %
$900,000
Appraisal Internal Failure Prevention External Failure
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