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Prob08-09.xlsx
Problem 8-9
Nosoco Paper Company
Quality Costs and Percentages
Percent Cumulative % Cost
Rejected paper 57.25% 57.25% 375,000
Customer complaints 15.73% 72.98% 103,000
Original Data
Category Annual Loss
Downtime $30,000
Testing costs 15,000
Pareto Chart
Defect Categories
Pareto Chart for Nosoco Paper Co.
Cumulative %
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