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Prob08-06.xlsx
Problem 8-06
Great Press Printing Company
Cost Quality Cost
Total $000's QUALITY COSTS
Category
External failure 27000 Customer complaint remakes $27,000 Ext. Fail.
%'s QUALITY COSTS Quality planning 56,000 Prevent.
Press downtime 285,000 Int. Fail.
External failure 2.08 Bindery waste 51,000 Int. Fail.
Internal failure 47.08 Checking and inspection 42,000 Appraisal
Appraisal 45.54
Quality Cost Pie Chart
External failure
2%
Prevention
Great Press Printing Company % Quality Costs
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