Student Resource
Scandura, Essentials of Organizational Behavior, 3e
SAGE Publishing, 2022
1
Sample Answers to InText Questions
Note: Answers to Case Questions are available in the Case Notes. Answers to Toolkit Activities
are personal to the student therefore there are no sample answers.
Chapter 8: Motivation: Core Concepts
Critical Thinking Questions
1. What is the relationship between high self-actualization (Maslow) and nAch. Next,
explain the relationship between high self-actualization and motivators.
Question Location: Need Theories
Ans: High self-actualization and need for achievement are highly related. The drive to meet our
fullest capacity is very similar to the drive to succeed at high levels. The relationship between
2. Why would allowing followers to participate in setting their own goals make a
difference? Provide an example.
Question Location: “SMART” Goals
Ans: Employees who participate in their own goals would understand the need for the goal as
well as how the goal was developed. They would likely think the goal is fairer and more realistic
if they participated in the setting of the goals. An example would be a salesperson helping to set
3. How do growth needs relate to higher order needs as described in the need theories
earlier in this chapter? How can a leader identify growth needs in followers?
Question Location: The Motivating Potential of Work
Ans: Growth needs refer to a person’s need to learn new things and to grow and develop from
working. This relates with higher order needs of esteem and self-actualization, especially self-
Student Resource
Scandura, Essentials of Organizational Behavior, 3e
SAGE Publishing, 2022
2
4 What limitations (if any) would you put on allowing followers to craft their own work?
What are the risks of not putting any limitations on job crafting?
Question Location: Job Crafting
Ans: I would make sure that the crafting is in line with the requirements of the job and the needs
of the organization. I would also make sure that it would not impact the work or justice
5. Do you believe that other forms of justice can compensate for distributive justice (what
people get)? Provide an example of when this happens.
Question Location: Developing a Fair Reputation
Ans: I do think that procedural, interpersonal, and informational justice can all compensate for
distributive justice. If I feel that the process was handled fairly, that my needs were considered,
and that leaders communicated the needs for the distribution, then I could overlook the perceived
6. Apply expectancy theory to explain whether a talented junior football player should go
to the professional football league or stay and finish his college degree. What are the
valences, expectancies, and instrumentalities the player might have?
Question Location: Expectancy Theory Predictions of Effort and Motivation
Ans: If the football players believe that the effort will lead to good performance in the pros, then
expectancy will be high. If the player believes that the good performance will be evaluated
accurately at the professional level, then instrumentality will be high. If the player believes that
Student Resource
Scandura, Essentials of Organizational Behavior, 3e
SAGE Publishing, 2022
3
7. Based on what you have learned about the Galatea effect, how can you use the concept to
improve your grades? Develop two or three positive feedback messages that will impact
your performance.
Question Location: The Golem Effect
Ans: The Galatea effect is present when individuals set high expectations for themselves. I can
Research in Action
Who Cares About Fairness?
1. Given the descriptions just given, do you consider yourself to be equity sensitive? In
other words, do you believe that employees should be rewarded relative to their
contributions?
Question Location: Research in Action
Ans: I think that I am equity sensitive. I will often compare my contributions/outcomes to those
2. Explain why overpayment satisfies employees regardless of whether they are equity
sensitive or not.
Question Location: Research in Action
3. Why is it important for a manager to consider the equity sensitivity of their followers?
Question Location: Research in Action
Ans: If employees feel that inequity is prevalent in the organization, then that will affect their
Student Resource
Scandura, Essentials of Organizational Behavior, 3e
SAGE Publishing, 2022
4
What’s #Trending in OB?
Putting the Past Behind You: Performance Resets and Motivations
1. Do you experience a “performance reset” at the start of a new semester? If so, explain
how this either motivates you or demotivates you.
Ans: I experience a “performance reset” in a positive way. I work later into the night at the
beginning of the semester, I attend every class, and I stay on top of homework. Starting over
2. What are some other reasons why performance resets affect motivation?
Ans: A reason why performance reset might negatively affect motivation is that material covered
or the position of where a salesperson stands in the rankings might not change. For example, in
3. How can a leader influence follower motivation using performance resets for
(1) a poor-performing employee and
(2) a high-performing employee?
Ans: (1) For a poor-performing employee, reconsidering where the employee could play a great
role could give them a totally clean slate. By moving a low performing sales rep to the marketing