1. The cafeteria services available at universities are often outsourced because they are not a core
competency of the university and thus, the university can most likely get better quality and value
2. Negotiation is a more costly and interactive approach to supplier selection than competitive
bidding; however, there are a few conditions that make it a more viable selection tool.
3. Information systems have already eliminated many of the traditional clerical tasks that purchasing
professionals had to do. Orders can be made online, planning and control systems can generate
4. Spend analysis can be used to both define the size of the opportunity (the “D” in DMAIC) and as