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Ch 7 - Quality in Practice
Applying QFD in in Managed Healthcare
Direction of Rate of Co. Rate of Absol. % Font Use of Gloss. Q&A Tbl. of Lang.
Improvement Import. Now Plan Improv. Wgt. Improve. size Update Photos colors Terms Sect. Contnt. Frindly.
Ease-use 4.5 3.2 4.5 1.4 6.3 25.2% 3 1 3 3 9 3 9 3
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