Burrito Brothers
Customer survey Results Customer Number Customer survey responses
1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 Avg Std. dev. Avg Std. dev.
Menu was easy to read 3 5 5 5 5 5 5 5 5 5 4 5 5 4 3 5 4 5 5 5 5 5 5 3 5 4.64 0.70 Menu was easy to read 4.64 0.70
Order was prepared correctly 3 4 5 4 5 4 3 5 4 5 3 4 5 4 4 5 3 4 5 5 5 4 5 4 5 4.28 0.74 Order was prepared correctly 4.28 0.74
Food was tasty 2 4 5 2 5 5 4 4 3 4 3 5 5 5 3 4 3 4 3 4 3 4 5 3 4 3.84 0.94 Food was tasty 3.84 0.94
Food was served hot 2 5 4 3 5 5 5 5 2 3 1 5 5 4 2 3 1 5 3 3 4 5 5 2 3 3.60 1.38 Food was served hot 3.60 1.38
Employees were courteous and
polite
4 4 5 3 5 4 4 5 3 4 3 4 5 5 4 4 3 4 4 4 4 4 4 4 4 4.04 0.61
Employees were courteous and
polite
4.04 0.61
Restaurant was clean 5 4 5 3 5 4 4 5 3 3 3 4 5 5 5 4 3 4 3 4 4 4 4 5 3 4.04 0.79 Restaurant was clean 4.04 0.79
Value for price paid 4 5 5 2 5 5 5 5 2 3 2 5 5 5 4 3 2 5 3 3 3 5 5 4 3 3.92 1.19 Value for price paid 3.92 1.19
Overall satisfaction 2 4 5 3 5 4 4 5 2 4 3 4 5 4 3 4 3 4 3 4 4 4 5 3 4 3.80 0.87 Overall satisfaction 3.80 0.87
Likely to dine with us again? 2 4 5 2 5 4 4 5 2 3 2 4 5 4 3 3 2 4 5 3 3 4 5 3 3 3.56 1.08 Likely to dine with us again? 3.56 1.08
Likely to recommend us to
friends?
Likely to recommend us to
friends?
Average score: items 1-7 3.3 4.4 4.9 3.1 5.0 4.6 4.3 4.9 3.1 3.9 2.7 4.6 5.0 4.6 3.6 4.0 2.7 4.4 3.7 4.0 4.0 4.4 4.7 3.6 3.9 4.05 0.69
Burrito Brothers
Average Score vs. Overall Satisfaction
Average score Overall satisfaction SUMMARY OUTPUT
3.3 2
4.4 4Regression Statistics
4.9 5 Multiple R 0.869
3.1 3 R Square 0.756
5.0 5 Adjusted R Square 0.745
4.6 4 Standard Error 0.346
4.3 4Observations 25.000
4.9 5
3.1 2ANOVA
3.9 4df SS MS F Significance F
2.7 3Regression 18.542 8.542 71.211 1.696E-08
4.6 4 Residual 23 2.759 0.120
4.4 4
4.7 5Observation
Predicted Average score
Residuals
3.6 3 1 2.811 0.474
3.9 4 2 4.189 0.239
34.878 -0.021
43.500 -0.357
54.878 0.122
64.189 0.382
23 4.878 -0.164
24 3.500 0.071
25 4.189 -0.332
Burrito Brothers
Satisfaction vs. Likely to dine again
Overall
satisfactio
n
Likely to dine
with us again?
2 2
4 4 SUMMARY OUTPUT
5 5
3 2 Regression Statistics
5 5 Multiple R 0.791
4 4 R Square 0.625
4 4 Adjusted R Square 0.609
5 5 Standard Error 0.542
2 2 Observations 25.000
4 3
3 2 ANOVA
4 4 df SS MS F Significance F
5 5 Regression 1 11.251 11.251 38.346 2.563E-06
4 4 Residual 23 6.749 0.293
3 3 Total 24 18.000
4 3
4 4
5 5 RESIDUAL OUTPUT
3 3
4 3 Observation
Predicted Overall satisfaction
Residuals
1 2.813920455 -0.81392045
2 4.078125 -0.078125
3 4.710227273 0.289772727
4 2.813920455 0.186079545
5 4.710227273 0.289772727
6 4.078125 -0.078125
15 3.446022727 -0.44602273
16 3.446022727 0.553977273
17 2.813920455 0.186079545
18 4.078125 -0.078125
19 4.710227273 -1.71022727
20 3.446022727 0.553977273
21 3.446022727 0.553977273
0
1
2
3
4
5
6
0 1 2 3 4 5 6
Overall satisfaction
Likely to dine with us again?
Likely to dine with us again? Line Fit Plot
Overall satisfaction
Predicted Overall satisfaction
4 3
3 5
Burrito Brothers
Weights of Burritos (Pounds)
Sample Number Weights
1 1.13 Descriptive Statistics Bin Frequency
2 1.10 0.95 0
3 1.17 Mean 1.100 0.98 1
4 1.08 Standard Error 0.004 1.01 3
5 1.09 Median 1.100 1.04 15
6 1.05 Mode 1.090 1.07 28
7 1.09
Standard Deviation
0.048 1.1 37
8 1.12 Sample Variance 0.002 1.13 28
9 1.09 Kurtosis -0.293 1.16 20
10 1.07 Skewness -0.138 1.19 15
11 1.07 Range 0.240 1.22 2
12 1.15 Minimum 0.960 1.25 0
13 1.13 Maximum 1.200
14 0.97 Sum 165.040
15 1.17 Count 150.000
16 1.15 Largest(1) 1.200
17 1.09 Smallest(1) 0.960
18 1.01
19 1.05
20 1.10
21 1.09
22 1.03
23 1.09
24 1.02
25 1.14
42 1.13
43 1.07
44 1.17
45 1.02
46 1.15
47 1.10
48 1.18
49 1.04
50 1.13
51 1.18
52 1.14
53 1.13
54 1.14
55 1.16
56 1.07
57 1.07
30
35
40
Histogram
58 1.17
59 1.06
60 1.04
61 1.16
62 1.15
63 1.03
64 1.08
65 1.09
66 1.16
67 1.19
68 1.04
69 1.12
70 1.10
71 1.18
72 1.11
73 1.05
74 1.13
75 1.14
76 1.13
77 1.03
78 1.17
79 1.09
80 1.16
81 1.10
82 1.06
83 1.12
84 1.17
85 1.18
86 1.13
87 1.04
88 1.06
89 1.11
101 1.06
102 1.17
103 1.08
104 1.14
105 1.13
106 1.15
107 1.05
108 1.07
109 1.09
110 1.11
111 1.09
112 1.03
113 1.07
114 1.09
115 1.06
116 1.09
117 1.11
118 1.13
119 1.15
120 1.10
121 1.01
122 1.11
123 1.08
124 1.10
125 1.04
126 1.11
127 1.05
128 1.11
139 1.06
140 1.07
141 1.07
142 1.07
143 1.12
144 1.12
145 1.15
146 1.17
147 1.10
148 1.15
149 1.08
150 1.09