1. Operations and supply chain environments characterized by standardized products or services will
naturally have an easier time planning capacity because requirements are relatively well-known. For
2. I would anticipate a fire station to follow a lead strategy because it would allow them enough capacity
3. A start-up company would benefit more from a “virtual corporation” because they tend to have fewer
4. I would tell the grocery store manager that since customers arrive randomly, it is impossible to have
5. Learning, productivity, and effective capacity are all interrelated because as employees learn within
the organization, it will improve their productivity and this causes an increase in the effective
capacity of the organization. It is wise to use learning curves to anticipate future resource
6. The manufacturer would need the customer demand to double in order to see the throughput for the
system to double. By doubling manufacturing capacity without a demand increase they would be