Management Chapter 6 Homework Font Bold student Resources can dura Essentials Organizational Behavior 3esage Publishing Think Time When

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Student Resource

Scandura, Essentials of Organizational Behavior, 3e

SAGE Publishing, 20212022

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Sample Answers to In–Text Questions

Note: Answers to Case Questions are available in the Case Notes. Answers to Toolkit Activities

are personal to the student therefore there are no sample answers.

Chapter 6: Leadership

Critical Thinking Questions

1. How might a leader intervene using PGT if followers are having difficulty getting help

from the purchasing department to get the supplies they need to do their job?

Question Location: Path–Goal Theory

2. Is the LMX process fair? Should managers treat all followers alike? Why or why not?

Question Location: Leader–Member Exchange

Ans: Leaders treat subordinates differently based upon their unique abilities and contributions to

the work group and organization. Out-group members perform their job but don’t go above and

be in the in-group, but not all subordinates desire to be in the in-group.

3. Ask two employed people about their relationship with their boss. What do you see when

you compare their responses? Do you see differences in the quality and effectiveness of the

working relationships?

Question Location: Leader–Member Exchange Development

Ans: I asked a nurse and a teacher about their relationships with their bosses and both had

nothing but good things to say. Some consistent themes between the two relationships include

duration of the relationship. Both parties have worked with their bosses for over 10 years. Over a

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Student Resource

Scandura, Essentials of Organizational Behavior, 3e

SAGE Publishing, 20212022

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4. What are the advantages and disadvantages of followership for followers? Describe what

a good follower does.

Question Location: Followership

Ans: The advantages of followership include the shielding of various risks that come along with

strategic decision making as opposed to the risks of improper execution. For example, improper

5. Why are people harsher when making internal attributions? Give an example of when

you heard an internal attribution (for e.g., when something was blamed on a person’s

character).

Question Location: Followership

Ans: People are harsher when making internal attributions simply because they have eliminated

the possibility of an external attribution. This is also due to the typically tangible affects caused

by some error, so if a person assumes another person’s character is at fault, they will be harsher

6. Describe how calculus-based trust explains how people view their jobs. How can a leader

move a person to the two higher levels of trust?

Question Location: Identification-Based Trust

Ans: Calculus-based trust can help employees understand the expectations that their leaders have

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Student Resource

Scandura, Essentials of Organizational Behavior, 3e

SAGE Publishing, 20212022

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7. Think of a time when you tried to restore trust after it was broken. Based on this section,

what would you do differently?

Question Location: Repairing Broken Trust

Ans: I would ask the three questions listed about the trust violation. I would be more forthright in

8. Compare and contrast ethical, servant, and authentic leadership. What do they have in

common, and what are the key differences?

Question Location: Servant and Authentic Leadership

Ans: Each of these forms of leadership is greatly concerned with the way it impacts the people

Research in Action

Getting Your Boss to Invest in You: Be Proactive!

1. How important is it to be proactive during your first 6 months in a new job? How often

should you meet with your new boss?

Ans: It is extremely important to be proactive in a new job. One cannot wait for others to handle

your immersion to a new company or the development of relationships with your boss. Your

2. Develop some examples of how you can ask for more challenging work assignments.

Draft an outline of talking points for how you would present these requests to your boss (or

future boss).

Question Location: Research in Action

Ans: I would seek out unsolved problems that persist in the workplace and come up with

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Student Resource

Scandura, Essentials of Organizational Behavior, 3e

SAGE Publishing, 20212022

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aware of. Also you may talk to coworkers or other employees about work assignments that might

be appropriate to challenge yourself with. An outline might include the following talking points:

3. Discuss how you can develop trust with your boss so that they see you as competent.

Ans: I would seek to develop trust with my boss by first cementing my reliability by doing things

What’s #Trending in OB?

In Narcissism Good or Bad for Business?

1. Provide an example of a leader that demonstrates narcissism

Ans: Some would argue that the late Steve Jobs was a narcissistic leader. He wanted to be in the

2. Discuss the impact of the narcissistic behavior on others in the organization. Does this

affect the organization’s performance?

Ans: As leader at Apple, Jobs pushed the organization to high levels of success. He was able to

anticipate customers’ needs and strive to meet them. The employees who were in awe of Jobs

3. What can organizations do to guard against the impact of a narcissistic leader?

Ans: An organization needs a strong board of directors or advisors to keep the narcissistic leader

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