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January 31, 2023
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Burrito Brothers
Customer survey Results
Customer Number
Customer survey responses
1
2
3
4
5 6
7 8
9
10
11 12
13
14 15 16
17
18
19
20
21
22
23
24
25
Av
g
Std. dev
.
Avg
S
td. dev.
Menu was easy to read
3
5
5
5
5 5
5 5
5
5
4 5
5
4 3 5
4
5
5
5
5
5
5
3
5
4.64
0.70
Menu was easy to read
4.64 0.70
Order was prepared correctly
3
4
5
4
5 4
3 5
4 5
3 4
5
4 4 5
3
4
5
5
5
4
5
4
5
4.28
0.74
Order was prepared correct
ly
4.28 0.74
Food was tasty
2
4
5
2
5 5
4 4
3 4
3 5
5
5 3 4
3
4
3
4
3
4
5
3
4
3.84
0.94
Food was tasty
3.84 0.94
Value for price paid
4
5
5
2
5 5
5 5
2 3
2 5
5
5 4 3
2
5
3
3
3
5
5
4
3
3.92
1.19
Value for price paid
3.92 1.19
Overall satisfaction
2
4
5
3
5 4
4 5
2 4
3 4
5
4 3 4
3
4
3
4
4
4
5
3
4
3.80
0.87
Overall satisfaction
3
.80 0.87
Likely to dine with us again?
2
4
5
2
5 4
4 5
2 3
2 4
5
4 3 3
2
4
5
3
3
4
5
3
3
3.56
1.08
Likely to dine with us again?
3.56 1.08
Likely to recommend us
to friends?
2
4
5
2
5 4
4 5
1 3
2 4
5
4 2 3
2
4
5
3
3
4
5
2
3
3.44
1.23
Likely to recommend us
to
friends?
3.44 1.23
A
verage score: items 1-7
3.3
4.4
4
.9
3.1
5.0 4.6
4.3 4.9
3.1
3.9
2.7 4.6
5
.0
4.6 3.6 4.0
2.7
4.4
3.7
4.0
4.0
4.4
4.7
3.6
3.9
4.05
0.69
Food was served hot
2
5
4
3
5 5
5 5
2 3
1 5
5
4 2 3
1
5
3
3
4
5
5
2
3
3.60
1.38
Food was served hot
3.60 1.38
Employees were courteous and
polite
Employees were courteous and
polite
Restaurant w
as clean
5
4
5
3
5 4
4 5
3 3
3 4
5
5 5 4
3
4
3
4
4
4
4
5
3
4.04
0.79
Restaurant w
as clean
4.04 0.79
Burrito Broth
ers
Av
erage Score
vs. Ov
erall Satisfaction
Av
erage sco
re
Overall
satisfaction
SUMMARY OUTPUT
3.3 2
4.4 4
Regression
Statisti
cs
4.9
5
Multiple R
0.869
3.1
3
R Square
0.756
5.0
5
Adjusted R Squ
are
0.745
4.6
4
Standard
Error
0.346
4.3
4
Observations 25.000
4.9 5
3.7 3
4.0 4
4.0
4
RESIDUAL OUTPUT
4.4 4
4.7 5
Observation
Predicte
d Average score
Residua
ls
3.6
3
1
2.811 0.4
74
3.9
4
2
4.189 0.2
39
3
4.878 -0.0
21
4
3.500 -0.3
57
5
4.878 0.1
22
13
4.878 0.1
22
14
4.189 0.3
82
15
3.500 0.0
71
16
4.189 -0.1
89
17
3.500 -0.7
86
3.0
4.0
5.0
6.0
Overall sa
tisfaction Line Fit Plot
Average score
Burrito Brothers
Satisfaction vs. Likely to dine again
Overall
satisfactio
n
Likely
to di
ne
with us again?
2 2
4 4
SUMMARY OUTPUT
5 5
3 2
Regression
Statistics
5 5
Multiple R
0.791
4 4
R Square
0.625
4 3
3 2
ANOVA
4 4
df
SS
MS
F
Si
gnifi
cance F
5 5
Regression
1
11.251 11.251 38.346
2.563E-06
4 4
Residual
23
6.749 0.293
3 3
Total
24
18.000
4 3
3 2
Coeffici
ents
Standard Error
t Stat
P-value
Lower 95%
Upper 95%
Lower 95.0%
Upper 95.0%
4 4
Intercept
1.550
0.379 4.087 0.000
0.765
2.334
0.765
2.334
3 5
Likely
to di
ne with us again?
0.632
0.102 6.192 0.000
0.421
0.843
0.421
0.843
4 3
4 3
4 4
5 5
RESID
UAL OUTPUT
3 3
4 3
Observation
Predicted Overall sati
sfaction
Residu
als
1
2.813920455 -0.81392045
2
4.078125 -0.078125
3
4.710227273 0.289772727
6
4.078125 -0.078125
7
4.078125 -0.078125
8
4.710227273 0.289772727
9
2.813920455 -0.81392045
10
3.446022727 0.553977273
11
2.813920455 0.186079545
16
3.446022727 0.553977273
17
2.813920455 0.186079545
18
4.078125 -0.078125
19
4.710227273 -1.71022727
2
3
4
5
6
Overall satisfaction
Likely to dine w
ith us again?
Lik
ely to dine with us ag
ain? Line Fit Plot
Overall satisfaction
Predicted Overall satisfaction
2 2
Observations 25.000
Burrito Brothers
Weights of Burritos (Pounds)
Sample Number
Weights
1
1.13
Descriptive Statistics
Bin
Frequency
2
1.10
0.95
0
3
1.17
Mean
1.100 0.98
1
4
1.08
Standard Error
0.004 1.01
3
5
1.09
Median
1.100 1.04 15
6
1.05
Mode
1.090 1.07 28
10 1.07
Skewness
-0.138
1.19 15
11 1.07
Range
0.240 1.22
2
12 1.15
Minimum
0.960 1.25
0
18 1.01
19 1.05
20 1.10
21 1.09
22 1.03
23 1.09
24 1.02
25 1.14
26 1.08
31 1.01
32 1.03
33 1.12
34 1.13
35 1.20
36 1.10
37 1.20
43 1.07
44 1.17
45 1.02
46 1.15
47 1.10
48 1.18
49 1.04
50 1.13
51 1.18
52 1.14
53 1.13
0
5
25
30
35
40
0.95 0.98 1.01 1.0
4 1.07
1.1
1.13 1.1
6 1.19 1.22 1.25
Bin
Histogr
am
61 1.16
62 1.15
63 1.03
64 1.08
65 1.09
66 1.16
67 1.19
68 1.04
69 1.12
70 1.10
79 1.09
80 1.16
81 1.10
82 1.06
83 1.12
84 1.17
85 1.18
86 1.13
87 1.04
88 1.06
89 1.11
90 1.06
91 1.07
101 1.06
102 1.17
103 1.08
104 1.14
105 1.13
106 1.15
107 1.05
108 1.07
109 1.09
110 1.11
111 1.09
112 1.03
113 1.07
114 1.09
115 1.06
116 1.09
126 1.11
127 1.05
128 1.11
129 1.03
130 1.07
131 1.03
132 1.05
139 1.06
140 1.07
141 1.07
142 1.07
143 1.12