1. P&G’s adaptation of a business process oriented perspective in the mid-1990’s in the form of
Streamlined Logistics provided to the customers one face for various P&G business sectors
This initiative provided customers with efficiencies in procurement, accounts payable, pricing
2. An example where focusing on cycle time might hurt other important measures of
performance is a fast food resturant buying more fryers and have them constantly running to
3. The course registration at North Carolina State University would be considered a mass
4.
QUALITY
COST
TIME
FLEXIBILITY
Productivity
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Efficiency
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