1. If a company uses the “wrong” manufacturing or service process, there will likely be a mismatch
2. Generally one would expect production lines to be upstream of the customization point in a supply
chain because the focus would be on a standard product with minor customized parts. In contrast, in
3. The customization point of these cups is after the initial white cup has been created. The white cup is
generally just a standard cup that can be customized into anything the customer would want so
4. The Ford Mustang was originally produced on highly automated production lines. Nowadays, as
5. Group technology resembles a batch process because it has dedicated personnel and equipment to
make families or subfamilies of products with similar manufacturing requirements. Group technology
6. The main advantages of Web-based courses are their flexibility: Students can attend when it is