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Problem 3-08
NPS's for Angelina's Bea uty Emporium
WEEK
NPS Score 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 100 101 102 103 104
10 69 78 72 58 58 65 60 67 69 74 65 60 67 69 74 58 69 56 72 67 65 60 67 69 74 74 78 76 76 85 69 65 90 101 105 103 108 121 125 123 108 105 141 128 131 128 129 121 126 119 114 110 118 123 117 124 113 105 103 93 97 95 99 111 101 113 99 105 118 117 130 117 111 105 101 113 118 109 114 117 106 117 111 105 111 109 114 102 115 105 117 102 100 135 121 135 121 115 109 96 92 85 41 61
966 55 42 53 62 51 55 53 53 64 51 55 53 53 64 53 53 49 55 60 51 55 53 53 64 64 55 51 55 62 73 50 51 57 71 62 62 65 77 51 57 73 64 51 51 57 65 57 70 68 67 60 52 48 52 58 68 56 48 54 66 58 58 48 75 48 54 45 49 48 48 54 48 54 75 48 54 47 60 52 48 54 48 65 58 65 58 61 50 79 50 57 72 63 50 50 57 50 57 61 63 55 26 22
828 37 35 33 26 30 35 37 28 26 30 35 37 28 26 33 28 41 37 39 30 35 37 28 26 26 30 24 26 22 26 36 24 26 22 26 22 17 22 24 26 17 15 19 24 30 21 26 14 18 21 18 23 17 19 21 25 25 23 25 21 25 21 16 29 23 25 16 14 25 18 29 23 25 29 23 25 25 14 18 18 29 32 25 21 25 29 22 17 31 24 27 17 15 19 19 31 24 27 22 27 31 15 26
732 28 32 48 56 37 37 43 26 32 37 37 43 26 32 43 26 32 30 26 37 37 43 26 32 32 28 32 26 35 32 25 26 24 17 10 21 13 18 15 26 15 10 17 15 15 18 12 10 14 13 18 23 17 25 24 31 27 25 23 17 10 21 12 27 31 25 24 21 17 14 21 31 25 27 31 25 14 11 17 14 21 10 27 18 15 17 23 13 29 34 27 15 11 18 15 23 34 27 37 34 29 14 18
619 26 21 15 17 28 19 23 32 19 28 19 23 32 19 23 32 15 32 32 28 19 23 32 19 19 26 21 15 17 19 13 13 813 817 13 17 12 8 6 8 8 5 17 10 811 19 12 19 17 21 15 17 19 12 12 812 817 12 17 12 14 911 13 15 17 12 817 12 816 12 12 15 17 8 8 15 19 15 18 12 18 12 8 6 8 8 16 18 12 818 20 26 12 20
0.0%
10.0%
20.0%
90.0%
1 4 7 10 13 16 19 22 25 28 31 34 37 40 43 46 49 52 55 58 61 64 67 70 73 76 79 82 85 88 91 94 97 100103
Promoters Percentages
Weeks
Angelina's Beauty Emporium - Promoters Scores
0.0%
25.0%
30.0%
35.0%
40.0%
1 4 7 10 13 16 19 22 25 28 31 34 37 40 43 46 49 52 55 58 61 64 67 70 73 76 79 82 85 88 91 94 97 100103
Weeks
Angelina's Beauty Emporium - Passives Scores
0.0%
5.0%
30.0%
1 4 7 10 13 16 19 22 25 28 31 34 37 40 43 46 49 52 55 58 61 64 67 70 73 76 79 82 85 88 91 94 97 100103
Detractors Percentages
Weeks
Angelina's Beauty Emporium - Detractors Scores
0.0%
10.0%
60.0%
70.0%
80.0%
1 4 7 10 13 16 19 22 25 28 31 34 37 40 43 46 49 52 55 58 61 64 67 70 73 76 79 82 85 88 91 94 97 100103
Weeks
Angelina's Beauty Emporium - NPS Scores
