Error Data
Chapter 2
The Disciplinary Citation Case
Data
Operator
Errors Average (used for center line of run chart)
1 8 7
2 0 7
3 3 7
413 7
10 12 7
11 3 7
12 4 7
13 8 7
14 4 7
15 2 7
16 0 7
17 4 7
18 6 7
19 15 7
20 22 7
21 5 7
22 4 7
23 5 7
31 10 7
32 0 7
33 11 7
34 19 7
35 11 7
36 3 7
Page 1
Error Data
37 6 7
38 13 7
39 4 7
40 0 7
280
Page 2
Run Chart
Chapter 2
Disciplinary Citation Case
15
20
25
Package Errors by Driver
Errors
Page 3
Pareto Chart
Chapter 2
Disciplinary Citation Case
Operator
Errors
20 22
721
26 20
34 19
19 15
38 13
413
10 12
35 11
33 11
31 10
28 8
13 8
9 8
1 8
37 6
39 4
22 4
17 4
14 4
12 4
36 3
24 3
11 3
5 3
3 3
15 2
40 0
32 0
16 0
8 0
6 0
2 0
Page 4