Management Chapter 2 Although Their Turnover Rate Approximately Percent Most

subject Type Homework Help
subject Pages 2
subject Words 538
subject Authors James R. Evans, William M. Lindsay

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Child Focus, Inc.
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Child Focus, Inc. (CFI), whose mission is to join with communities in strengthening
families and improving the quality of life for children, offers a wide variety of programs
in Clermont, Hamilton, and Brown counties in Ohio. With an agency budget in excess of
$11 million dollars, the spectrum of services includes Head Start programs for children
ages 05, parenting education, family literacy, GED test preparation, substance abuse
prevention, partial hospitalization, mental health prevention and counseling services in
As CFI continues to expand its programs through new and larger contracts, the
biggest challenge is to provide quality services. Personnel and human resources issues are
another challenge. They continually strive to find qualified staff who are willing to work
with some of the most challenging children and dysfunctional families. Although their
turnover rate is approximately 15 percent, most of it is in less-skilled positions.
Consequently, this loss of staff increases training costs. Training existing staff to meet
higher educational standards and continuing to find office and service space to meet
growing needs is also a challenge.
CFI’s diversity of programming, reporting, and funding to multiple agencies and
organizations requires continuous management at all levels within the agency. The
governing Board of Trustees for Child Focus is a diverse group of volunteers that have
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experience as attorneys, teachers, homemakers, and CFI consumers. Federal, state, and
county legislative and regulatory changes can affect programming or present financial
challenges. These entities, in turn, may have competing philosophies, which complicate
administration or delay program implementation.

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