Chapter 14 – JIT and Lean Operations
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Cross train workers so they can help when bottlenecks occur or other workers are absent. Train
workers to handle equipment adjustments and minor repairs: The name of the game is flexibility.
Cross-training workers to handle different tasks will improve the flexibility of the system. The
Use many small units of capacity. Many small cells make it easier to shift capacity temporarily
and to add or subtract capacity than a few units of large capacity: Utilization of small units of
capacity adds more flexibility to the system and reduces the chance of wasted capacity in the form
of idle time. Remember, the goal of JIT is to reduce any form of waste. If the capacity comes in
large chunks, there is a greater probability of the machines and equipment not being used if the
Use off-line buffer: Store infrequently-used safety stock away from production areas to decrease
congestion and to avoid continually turning it over. In JIT systems, this is also consistent with the
elimination of waste.
Reserve capacity for important customers: Since in a JIT system it is promoted to add capacity in
small chunks, there may be a greater chance of running out of capacity than the traditional
manufacturing system. Therefore, it is critical to reserve capacity for important customers to
2. The ultimate goals of JIT are to improve customer service and to improve operational efficiency
through improved balanced flow through the workstations. In order to achieve these goals, JIT has
3. The JIT philosophy is to emphasize continual effort to remove waste and inefficiency in a
production process through small lot sizes, low inventories, high quality, and teamwork.