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Can Six Sigma Work in Health Care?
Colin David is the CEO of a Southwest Louisiana Regional Medical Center (SLRMC), a small
nonprofit hospital with 150 beds and 825 employees, offering a wide range of outpatient and
inpatient services. Colin had just returned from a health care conference during which one of the
keynote speakers—from the financial services industry—discussed the philosophy and benefits
of Six Sigma and urged health care organizations to consider moving toward a Six Sigma
