Exercise 11-20 Name:
Enter the appropriate numbers/formulas in the shaded (gray) cells, or select from the drop-down list.
An asterisk (*) will appear in the column to the right of an incorrect answer.
Note: Leave no cells blank. Select N/A or enter “0” wherever required to grade your answers as correct.
A. Prevention costs:
305,000$
–
–
Total prevention costs 305,000$
C.
Internal failure costs:
200,000$
100,000
–
Total internal failure costs 300,000$
D.
Total external failure costs 60,000$
N/A
N/A
Warranty claims
N/A
N/A
Instructor
Quality Costs
Quality training
Rework costs
Scrap costs
N/A
B.
Total appraisal costs 1,550,000$
Product quality audits
Inspection of incoming material
Statistical process control
E. Amount % of Sales
Sales 50,000,000$