Management Chapter 10 Homework Location Virtual Team sans Example Would Assembly Line Work Manufacturing Plant Everyone Would

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Student Resource

Scandura, Essentials of Organizational Behavior, 3e

SAGE Publishing, 2022

Sample Answers to In–Text Questions

Note: Answers to Case Questions are available in the Case Notes. Answers to Toolkit Activities

are personal to the student therefore there are no sample answers.

Chapter 10: Group Processes and Teams

Critical Thinking Questions

1. In addition to the type of task, what are some other factors that influence whether a

work group or a team is needed? Provide an example of a task in which a team is not

needed.

Question Location: Work Group Versus Team

Ans: Other factors include whether members must accept relevant team goals and be committed

to them and whether the performance goal requires collective effort. A team is not needed when

2. How can you keep a team from procrastinating on the start of a project? Describe what

you would do specifically.

Question Location: Five-Stage Model

Ans: Set clear deadlines and expectations of the work processes needed. Establishing clear team

3. How can the use of a team charter help a team get through the storming phase? How can

it help establish team norms and lead to high performance?

Question Location: Team Performance Curve

4. What are some additional examples of task, process, and individual development

metrics? Create an example of an organization-level metric related to teamwork.

Student Resource

Scandura, Essentials of Organizational Behavior, 3e

SAGE Publishing, 2022

Question Location: Team Metrics

Ans: Task metrics might be goals for quantity and/or quality and deadlines for project

completion. Process metrics might be assessments of team communication or who is

changes.

5. Describe a situation in which you learned something from interacting with others on a

team (this can be related to task, process, or your individual development).

Question Location: Team Learning

Ans: Working on a student group project in my management class help me to learn that everyone

is different and that diversity is good for a group. I may have thought that my way is the

6. Why is directive leadership the strongest antecedent to groupthink? What else can

leaders do to prevent putting undue pressure on a group to conform to their decision

preferences?

Question Location: Groupthink

Ans: Teams with directive leaders propose and discuss fewer alternatives than groups with

7. Evaluate the IDEO guideline for quantity of ideas. Do you feel that generating 100 ideas

in 60 minutes is realistic? Why or why not? What do you think a team leader should do

after brainstorming?

Question Location: Brainstorming

Ans: I think that is it totally possible to generate 100 ideas in 60 minutes, and the IDEO

Student Resource

Scandura, Essentials of Organizational Behavior, 3e

SAGE Publishing, 2022

8. Explain why following the consensus guidelines will result in more support for the

implementation of a decision rather than simply voting on it.

Question Location: Consensus

9. What are the advantages and disadvantages of multivoting? Would you consider using

this technique? Why or why not?

Question Location: Multivoting

Ans: Multivoting allows for multiples rounds of votes and discussion as the process continues. It

10. Provide an example of a type of work that cannot be done by a virtual team. Why do

you think this would be the case?

Question Location: Virtual Teams

11. How can a team leader ensure that diversity does not result in conflict that negatively

affects performance? Describe specifically what a team leader can do to manage diverse

viewpoint during a team discussion.

Question Location: Challenges of Team Diversity

Ans: A leader can anticipate potential causes of conflict that may arise due to diversity and

attempt to overcome those causes before they become a problem. A leader can also utilize a team

12. Explain why the existence of SMWTs that also have a team leader poses a paradox for

the leader. If a team is self-managed, what is the leader’s role?

Question Location: Leadership Implications: Empowering the Team

Student Resource

Scandura, Essentials of Organizational Behavior, 3e

SAGE Publishing, 2022

Ans: The leader can act as a liaison with entities external to the team. They can also handle some

Research in Action

Coaching for Cohesion

1. To what extent can these findings for sports teams be applied to teams at work? What

are the limitations of using sports examples?

Question Location: Research in Action

Ans: Findings from research on sports teams are highly applicable to teams at work. While the

context may be different, the manner in which teammates work together toward a common goal

is very similar between sports and work examples. Some limitations might be the fact that sports

2. In these studies, training, being democratic, showing support, and giving feedback were

important in developing team cohesion. Which do you think is most important and why?

Question Location: Research in Action

Ans: Teams need to be united to be most successful. Having all teammates feel a part of the

3. Based on the meta-analysis, why do you think that coaches’ positive behaviors were more

important for the satisfaction of female and coed teams but not for male teams?

Question Location: Research in Action

Ans: It could be argued that women respond more favorably to positive leadership styles than

men and be less receptive to abusive language (which would also explain the response in the

Student Resource

Scandura, Essentials of Organizational Behavior, 3e

SAGE Publishing, 2022

What’s #Trending in OB?

Distributed Virtual Work Teams During COVID-19

1. What leadership skills are needed for distributed work? How are they the same or

different that other team leadership skills?

Ans: Patience is needed for distributed work, in addition to clear communication. These

2. Discuss the need for cohesion in virtual teams. How can a virtual team leader develop

cohesion?

Ans: There is a great need for cohesion in virtual teams, as with any team. Yet, the risks of lost

3. Discuss the pros and cons of distributed work becoming permanent. Do you agree or

disagree with the strategy?

Ans: The pros of distributed work include higher employee satisfaction stemming from their

greater work-life balance. They are closer with their families and stronger relationships are

formed. The benefits also extend to companies who will now pay less in rent and utilities by