1-5. Model types include the scale model, physical model, and schematic model (which is a
picture or drawing of reality). In this book, mathematical models are used to describe
1-6. Input data can come from company reports and documents, interviews with employees and
other personnel, direct measurement, and sampling procedures. For many problems, a number of
1-7. Implementation is the process of taking the solution and incorporating it into the company
or organization. This is the final step in the quantitative analysis approach, and if a good job is
not done with implementation, all of the effort expended on the previous steps can be wasted.
1-8. Sensitivity analysis and postoptimality analysis allow the decision maker to determine how
the final solution to the problem will change when the input data or the model change. This type
of analysis is very important when the input data or model has not been specified properly. A
1-9. There are a large number of quantitative terms that may not be understood by managers.
1-10. Many quantitative analysts enjoy building mathematical models and solving them to find
the optimal solution to a problem. Others enjoy dealing with other technical aspects, for
example, data analysis and collection, computer programming, or computations. The
1-11. Users need not become involved in technical aspects of the QA technique, but they should
have an understanding of what the limitations of the model are, how it works (in a general
sense), the jargon involved, and the ability to question the validity and sensitivity of an answer
handed to them by an analyst.