Case Discussion Q&A, Business & Society, Carroll 10e
afety
1. What are the ethical issues of this case?
3. In Chapter 6, we identified that Chipotle did not seem to have time to completely develop a
might the Chipotle management team have done differently?
The five steps in managing crisis outlined in Chapter 6 all presuppose a risk framework that is
already in place and fully articulated. The steps are (1) identifying areas of vulnerability, (2)
4. What is the role of the Center for Disease Control (CDC) in food safety situations? How did
they help or hurt Chipotle in managing the crisis?