Case 31: The Case of the Fired Waitress
1. What are the ethical issues in this case from an employee point of view? From
2. Who are the stakeholders, and what are their stakes?
Ms. Hatton, the Red Lobster management, and the disgruntled customer are all stakeholders. Ms.
3. As a peer review panel member, how would you judge this case? Do you think that Hatton
stole company property or inadvertently threw it away? Do you think the discharge should be
upheld?
4. Do you think the peer review method of resolving work complaints is a desirable substitute for
lawsuits? What are its strengths and weaknesses?
5. If you had been Hatton, would you be willing to turn your case over to a peer review panel
such as this and then be willing to live with the results?
