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Using Advertising to Fight the War on Drugs:
The Power of Social Marketing or a Waste of Money?
Teaching Note
Case Overview
This case examines the advertising efforts that have been used by the Partnership for a Drug Free
America (PDFA) for the past nearly 20 years, and more recently the U.S. government through the Office
of National Drug Control Policy (ONDCP), to deal with the problem of illicit drug use. The PDFA
consists of a coalition of advertising, marketing and media people, and has been conducting the largest
public-service advertising and social marketing campaign in history with the goal of helping kids and
teens avoid drug use by influencing their attitudes through persuasive information. In 1998 the U.S.
advertising or to support a more broad-based integrated marketing communications program. Moreover,
both organizations have had to deal with questions regarding the effectiveness of the anti-drug advertising
campaign in reducing drug use and whether the government should continue to fund their efforts.
This case can be used with Chapter 19 which deals with measuring the effectiveness of the
promotional program, as well as with Chapter 22 which deals with social and ethical aspects of
advertising and promotion and the use of advertising to deal with the problem of drug abuse. This case
should be of interest to students as they have probably seen many of the anti-drug ads run by the PDFA
and the ONDCP and can discuss whether they feel these messages have had any effect on them or their
Discussion Questions
1. Evaluate the creative strategy used by the Partnership for a Drug Free America in its
advertising campaign, particularly with respect to the use of strong fear appeals.
In the early years of the PFDA campaign, numerous agencies provided pro bono creative. Many of the
messages attempted to employ strong fear appeals to “scare” the audience into not using drugs. Ads
showing a rat eating cocaine until it died, or in which an analogy was drawn between using drugs and
Research has also indicated that fear appeals are likely to work best with nonusers as opposed to
users of drugs. Given that one of the goals of the campaign was to reach young people before they started
using drugs, the use of fear appeals could be effective, as long as the level of fear is not too high. On the
other hand, the likelihood of impacting users is lower. Some studies have demonstrated that more rational
messages are likely to work than fear appeals, particularly with adolescents. Noting that this age group
tends to be skeptical and even cynical, approaching them with a matter of fact approach might prove to be
more useful than attempting to scare them. A good example of this skepticism was the famous ad “This is
2. Discuss the market segmentation strategies used by the PDFA and ONDCP in the anti-drug
campaigns. Which of these segmentation strategies would be most likely to be effective?
As noted in the case, a number of segmentation bases have been used in the anti-drug advertising
campaign of the PDFA and ONDCP. The segmentation strategy used most often is based on
demographic variables, specifically age. Throughout the PFDA campaigns, specific messages have been
developed for different age groups, ranging from the very young to adults. When the ONDCP became
Segmentation on the basis of geographical criteria has also been employed. Many of the
commercials developed appeared to target “inner city” or urban youth, particularly those involving
appeals for hard drugs like crack cocaine. In the early days of the campaign there seemed to be a
perception that only those living in the inner cities used drugs. However, studies have shown young
people living in the suburbs, as well as rural areas are not immune from drug abuse. Depicting drug abuse
as a problem limited to the inner cities could lead to a false sense of security for suburban and rural
inhabitants, or a basis for denial that the problem exists where they live.
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appealing to kids and their parents is a critical one. For many children, their parents are their role models,
and they are respected if not revered. As noted, many parents did not recognize that they still could make
an impact on their children’s decision to use drugs. Thus the development of advertising strategies to
reach them as well as their children is a critical one.
3. Much of the controversy surrounding the anti-drug advertising campaigns has involved the
determination of the effectiveness of the ads. Evaluate the various approaches used to
determine the effectiveness of the anti-drug ads. What types of measures should be used to
evaluate the effectiveness of the campaign?
Given the tremendous amount of money spent each year to develop and run the anti-drug advertisements,
measuring the effectiveness of the campaign is essential. If the government is to continue to expend
hundreds of millions of dollars on the anti-drug campaigns and advertising and media companies are
going to continue to contribute their time and effort, they need to be sure that this money is being well
attitudinal and behavioral intention results, but then seemed to focus on the fact that drug had not
decreased. As with other attempts to measure advertising effectiveness, it is extremely difficult to
determine the direct impact of the ads on behavior. As is the case with product/service advertising, there
are many other factors that will influence behavior. For products and services it may be price, availability,
quality, competition and other factors. With respect to using drugs, other factors will also have an impact
including peer pressure, availability, price, and characteristics of the user such as his or her self-esteem.
Attempting to relate increases and decreases in drug use figures directly to the impact of the advertising
campaigns is likely to be extremely difficult.
Perhaps the greatest value of the research used to measure effectiveness would be an attempt to
assess recall of the messages and assign a value to the appeals themselves. In this way, some
communications measures of the impact of the campaigns would be taken, with the information useful in
4. Discuss the merits of using an integrated marketing communications program that
encompasses a variety of communication tools to prevent drug use versus an approach that
relies primarily on media advertising.
One of the basic premises of IMC is that the various marketing communication tools offer different
advantages and disadvantages and that the utilization of an integrated approach will lead to a more
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The PDFA and ONDCP would best be advised to consider a combination of mass media and
other IMC tools to achieve their communication goals. A problem that might hinder the use of a more
integrated campaign could be the ability to measure its effectiveness. It is very difficult to measure the
effectiveness of media advertising and adding more communication tools to the mix may make it even
more difficult to do so. However, the fact that an integrated approach may complicate the measurement of
effectiveness, does not mean it should be abandoned. In the case, it is mentioned that the Allen
5. Evaluate the advertising campaign developed by Ogilvy & Mather for the ONDCP linking drug
use with terrorism. Do you think these ads were an effective way of changing the attitudes and
behavior of young people with regard to the use of drugs? Why or why not?
The goal of the drugs-and-terror campaign developed for and sponsored by the ONDCP was to link drug
use with the support of terrorism by suggesting that illegal drug sales are a major source of money for
terrorists. The ads implied that the weapons and other supplies used by terrorists were paid for by the
money they get from drug sales. The idea behind the campaign was that people would be less likely to use
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The campaign was very controversial and was criticized by many different groups. Some were
critical of the government’s effort to draw a connection between drug money and terrorism, arguing that it
was not fair to blame nonviolent drug users for the actions of terrorists or drug cartels. Other groups such
as the National Organization for Marijuana Legalization argued that the campaign created a false
impression that terrorism is caused by drugs rather than the illegality of drugs. Groups such as NORML
argued that legalization of some drugs is the answer to the problem rather than trying to discourage drug
use. The Partnership for a Drug-Free America was also opposed to the campaign, as it did not agree with
the strategy behind the ads. The Partnership feels that the best way to deal with the problem is to promote
drug resistance techniques, positive alternatives to drug use and parental involvement.
6. Evaluate the merits of the anti-drug advertising campaign from a social perspective. Should
the government be involved in this effort or is the PDFA the more appropriate organization?
It is unlikely that anyone would challenge the goal of the anti-drug campaigns of the PDFA and ONDCP
as drug use among young people is a major societal problem. As noted in the case, the original founders
of the PFDA had no political agenda, and established the organization with truly altruistic goals in mind.
The fact that the original concept was based on pro bono work and contributions speaks even more to the
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good at it. Government officials are not likely to be as knowledgeable of advertising and media strategy
as those who work in these industries. The case notes the fact that the marriage between the PDFA and
ONDCP was not a happy one and one might speculate as to the reasons why and who was to blame.
Nevertheless, an adversarial relationship has developed that is likely to be counterproductive unless steps
are taken to address the problems between the two organizations.